Please HELP!!!

[lakers777]

I took my '06 Altima to have the recall procedure and they F&*^ED up my car and will not fix it!!!!! This is what the report states: RECALL PB023 QR25 ALT-SER MYO6-082 UNABLE TO PERFORM CAMPAIGN. DURING CAMPAIGN PROCEDURE OF CRANKCASE PRESSURE RECALL, ECM DAMAGE OCCURRED DURING REPROGRAMMING OF ECM. ECM DAMAGE OCCURRED DUE TO BATTERY FAILURE DURING ECM REPROGRAM PROCEDURE. ECM REPROGRAM PROCEDURE WAS FOLLOWED TO NISSAN SPECIFICATIONS AND GUIDELINES. ALL VECHILE ELECTRICAL LOADS WERE OFF AND BATTERY CHARGER WAS INSTALLED. DURING ECM REPROGRAM BATTERY WENT BELOW SPECIFIED VOLTAGE. NOTE:VEHICLE HAS SIGNS OF IMPACT DAMAGE; FRONT FENDERS AND HEADLIGHT ASSEMBLIES HAVE BEEN REMOVED.

I spoke to Service Manager and General Manager and they both told me that it's not their problem and they will not fix it and if I want them to fix this, it would cost me 925.00 or have the car towed out. Now I have my car sitting in my driveway completely DEAD!!!

I took the car in while driving and asked them to put the car back in that state and they refused that it's not their problem because I had an after market battery in the vehicle which caused this.

Can someone please advise me as to what my options are? Contact BBB? Call Nissan? Who is above the General Manager of a dealership? Guys, please help me as I've got limited options here...Thanks in advance!

[Mr. Music]

First thing I'd do is go to another dealer and see what they say. If not, then I'd raise hell at the dealership where your car was damaged, and have them tell you who is above the service manager and give you that person's information. Beyond that... I cant say much. But, they might not want to fix it because the fenders and headlights are missing; so of course, they jump to the conclusion that the car was crashed and that is the reason the battery failed. If your car was involved in an accident, then you might very well be out of $925.

[lakers777]

Headlights and fenders are not missing....their assumption is that it was in an accident. I don't know as I bought the car used.

[spike228]

I take it that they aren't repairing it because the warranty was void. There is a law that requires them to prove that the aftermarket item is the cause of the failure.

I would also recommend that you check the car's history to see if it was involved in an accident with the previous owner.

[TheBourneAltimatum]

wow that blows. they have to prove that your battery F***ed up your car. and they cant. voiding your warranty because of your aftermarket battery is the most ridiculous thing i have ever heard. follow this link, a lot of useful info concerning warranties http://sema.org/main/semaorghome.aspx?ID=50096

[tomce']

I manage a repair facility in Michigan. We have been to court on simular situations. We almost always loose even if we are in the right. The plantiff usually gets all of the damaged amount, court cost and legal fees. So go into the dealer and nicely let them know that you would like them to fix the problem or you will be seeing them in court. They will probally fix it for you against there will. But what do you care as long as it gets fixed for free.