Post by
davidsf »
https://forums.nicoclub.com/davidsf-u75452.html
Thu Aug 30, 2012 11:28 am
I just got off the phone with customer service at Nissanpartszone and wish I had read these reviews beforehand and gone somewhere else. Although the CSR was polite and professional, even though the problem with my order was due to their system, they insisted I would have to pay for return postage and restocking fees - which was about 80% of the cost of the entire order. Unbelievable. Needless to say, I'm evaluating other online sources for parts. Also, compared to Amazon (which has lightning fast shipment - order in the afternoon and often receive parts next morning- even on Saturday), Nissanpartszone took days to get the order out the door and even then ships by slow ground UPS at high shipment cost (minimum $12/order). I suppose slow shipment and delivery is OK for ordering a rice cooker, but replacement parts for a car, are you kidding?