Outlook 2007 + Vista = Not working

[hsckris]

Sorry for the long post, but... have outlook 2007 + vista home premium. When I initially set up my outlook it worked like a charm, with an Imap & pop3 account.

As far as I know nothing has changed (outside of updates) and now the computer will not connect to either email server. I tried removing the email accounts and resetting/reinstalling them. I tried changing the Imap account to pop3 and then back to imap -- none of which worked.

The error gives me is as follows: "Log onto incoming mail server (IMAP): The connection to the server failed." and "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." Or the same thing only with pop3.

Its always the same error. My internet connection is working fine (i.e. Mozilla and IE7 both work, ping works, I have a working IP, etc.) If it matters, I have tried this on two different internet connections as well.

Based on this, I believe it is some security or firewall or other setting that is blocking outgoing access to the email server. I am using Symantec AV and Windows Firewall currently.

I disabled and re-enabled Symantec email auto-protect, and it made no difference. I did not see any other email scanning options.

I am not that familiar with Windows Firewall (I used to use Norton). I did not see anywhere to allow a specific connection in the settings. It either was a specific policy, or a general "allow" or "deny" incoming or outgoing connections. However Outlook is listed as a program exception to the block (if you go to "change settings" under "windows firewall" in the control panel). I searched and could not find any other settings.

Any ideas?

[Beancooker]

I had the same problem about a month ago. I kept updating my account info, (basically did nothing but opened it up and retyped the password, then clicked "apply" and it just started working. I had to do that about 3 times. I believe it needs an update. Dunno, I could have received an update and that might have been what fixed it, not my resetting the nothing... LOL.

[gammer_ghn]

i use windows mail because of this same problem.....