"I never thought about carmax because I was only considering certified pre owned from main dealers. I just don't trust any other type of dealer. I'll do some quick research on carmax."
I used to be the same way. I always figured that if I want an Infiniti,where better than from that particular dealer? That is, until I bought a car from them. When I decided I wanted an M35 years ago, I could not find a decent one at ANY of the 4 Infiniti dealers near me. On a whim, I went online to see what CarMax had. Turns out they had the EXACT one that I wanted. Black with bourbon leather. It was a 2007 with low miles. Like all cars at CarMax, it was about $1,000 higher than every dealer and there is NO wiggling on the purchase price at CarMax. That didn't sit well. I went to the lot and a salesperson took me right to the car. He was absolutely NOT like any car salesperson I had ever met - not pushy, no questions about trading in, no pressure, and never did the usual dealer trick questions like "how much are you looking to pay per month", etc.
I drove the car, fell in love with it, and we went back to his desk. I made an attempt to wiggle about the price and told him the sales prices elsewhere that were all slightly lower than his, but he very politely declined and told me about the CarMax policy.
He ran my financials and presented me the CarMax loan rate plus 7-8 other banks who agreed to finance me so I could compare prices and interest rates, etc. He then placed the car "on hold" at no charge to allow me a 3 days to decide. I went to the bank the next day, drew savings to make a downpayment, and returned. After the paperwork was signed, we went to the car and he went over every inch inside and out. There were a few tiny paint chips on the bumper and one on the leading edge of the roof. He had a tech come over, showed him the chips, and told me they would repair them for free with factory paint while I waited. Less than an hour later, the paint was fixed, the car was freshly washed and vacuumed, and I was on the road in my M35. Those chip repairs matched perfectly and lasted forever.
It was THE best experience I ever had buying a car. And no extended warranty from Infiniti or any place else matches the coverage of the MaxCare warranty - no co-pay if done at CarMax, or $25 if work is done at the Infiniti dealer.
Aside from the new Q60 I bought for the lovely misses last year, I have never bought another car anywhere than CarMax.