Oh they CARE, they CARE about making money...take away the functionality of an old device so that you can charge for those functions as an "add on" to a "new/updated" device. Kinda like the center armrest - I used to have independently sliding forward sections in my M45, nothing like that in my M37, and the extra sunvisor behind the first sunvisor too....
100000% agreed. I was a huge fan of UpRev but that was because of Joe (our resident NICO UpRev tuner). If I had to buy another Infiniti to tune, I'd look elsewhere. Their customer service is one of the absolute worst in the world from the hundreds of companies I've dealt with in my personal life and in my professional life. ABSOLUTELY PISS POOR.CWREYN wrote: ↑Thu Jun 14, 2018 6:29 amUprev has gotten much worse in the last year. First Cipher was removed, yes the data logging is available in the ROM editor but there's zero GUI to view the data in a visual gauge or large number like Cipher had, major PITA if you're trying to look at the readings while driving. Then they remove the DTC disabling, basically screwing anyone with a pre 2012 VQ37VHR that has the MAF/MAP correlation code still in the ROM, making it impossible to increase the MAF housing size (yet the pro-tuners still can get around this). Now they make it so I can't even remove my own license without sending in an email to their s**t costumer support in order to get my license back. This is a huge letdown esp. since I was forced to do a removal and reflash due to their crap ROM update messed up the ARK code which was causing a pile of weird crap.
If I had to do this just once I wouldn't be as irritated but just as luck would have it I ended up with a U1024 CAN communication DTC after the removal and reflash, which I have come across before after an uprev flash, and the only way to clear it is... again to remove the license and reflash!I'm 99% this is becausesure the ROM editor only flashes the changes you make to the rom file and not the entire code. I'm basing this assumption off the time it takes to flash the initial ROM vs. a modified ROM after the initial flash. Someone can correct me if i'm wrong but it would be the better way to do the flashes since it's quicker. So if anyone runs into an issue where there's a problem with the main code in their rom they have to deal with days of downtime to get their license back... I guess this means nothing to them though since they only care about Pro-tuners and not the people who like to do DIY tuning...ECUtek is looking really nice right now.. (End Rant)
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lol Thanks, I would have rather joined on a good note but the whole reason I joined this forum is because of this thread. There aren't many active discussion about Uprev anymore, most of the forums I'm on have pretty much accepted ECUtek as being the better choice and a lot of people have moved away from Uprev, at least for DIY tuners.Ilya wrote: ↑Thu Jun 14, 2018 8:05 am
100000% agreed. I was a huge fan of UpRev but that was because of Joe (our resident NICO UpRev tuner). If I had to buy another Infiniti to tune, I'd look elsewhere. Their customer service is one of the absolute worst in the world from the hundreds of companies I've dealt with in my personal life and in my professional life. ABSOLUTELY PISS POOR.
That being said, if anyone asks the question of "what should I tune with" I will no longer recommend UpRev. Unfortunately it will have an impact on good people like Joe, but until it starts to hit UpRev in their wallet...they won't shape up.
I'm thinking it's time we compile a list of issues and post a topic in the General Chat section and then link it to them.
Welcome to the forum BTW. Sucks it had to come as a rant though but I'm 100% with you.
Uprev is the name of the company, Osiris used to be the name of their product. They have transitioned to just using "Uprev" now.
Hey there! Welcome to the forum! It's nice to have you on board. Its also good to hear that you have plans to improve the software and restore some lost functionality. I think overall we're a serious group but we're also a realistic group and realize that you have your reasons for doing stuff the way you do (re: functionality).basedthola wrote: ↑Fri Nov 16, 2018 5:40 pmSorry guys I realize the deletion of Cipher has rubbed a lot of you the wrong way. I'm doing what I can to merge Cipher functionality into our Logging & Tracing tool and am making decent progress on it, however I likely won't be finished with everything until beginning of the year due to new vehicle support running behind. No excuse for bad customer support and missing features, doing what I can to fix it.