Post by
Kendahl »
https://forums.nicoclub.com/kendahl-u69307.html
Wed Jan 30, 2008 3:00 pm
The problem with quick lube places, including Jiffy, is their inconsistency from one store to the next. The quality of the work depends on how competent and conscientious the owner and manager are. Their pool of employees consists of the people who don't have the skills to get jobs in dealerships or good independent shops. If the owner and manager pay attention to training and supervision, their employees will do a good job. It's when they don't that you have incidents like forgetting to refill the engine with oil before driving it out the door, undertightening the drain plug so that it falls out or overtightening it so that the threads are stripped.
There are several arguments in favor of having all service performed by an Infiniti dealer during the warranty. The work is documented and serves as proof that you have met the service requirements of the warranty. If ever there is a problem, Infiniti can't avoid responsibility by claiming that it is due to a mistake by a non-Infiiniti shop. As someone else has already pointed out, loyal customers are more likely to get the benefit of the doubt when it comes to questionable warranty claims. After the warranty expires, you can stick with the dealer, switch to an independent shop which may be cheaper, or do the work yourself.