Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Big_Tone » Sat Jul 30, 2016 2:20 pm

I just noticed this thread this week lol. Called today to schedule my appointment, but service was already closed for the day. Will call Monday. I'm going to ask them to update the ECU and TCU, too.


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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby dmclone » Thu Aug 04, 2016 6:18 am

Just called my dealership, I'm 18th on the list of 60+ total. Said it would be at least another 2 months before they could get me in.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Thu Aug 04, 2016 6:39 am

Guess I'm glad there is only probably like 5 M's in this entire area lol...never see any.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby dmclone » Fri Aug 05, 2016 7:35 am

Ilya wrote:Guess I'm glad there is only probably like 5 M's in this entire area lol...never see any.
Same here, I've never seen another M56 in Iowa. The problem is that there is only one Infiniti dealership in the state and there are a lot of QX56's that are also part of the recall.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby LVApeMan56 » Fri Aug 05, 2016 6:53 pm

2012 Base M56 - 30k Miles - Had my work done 2 weeks ago.
List of parts/labor came out looking like the ones posted here. They said there was nothing wrong my chain or any parts.
I went to drop it off a week earlier, but my service writer (good guy, very knowledgeable) told me his "best guy" for the job was on vacation and did I want someone else to work on it? Um, no. :nono:
Dropped off following Tues morning and got back Thurs evening. Immediately popped hood, Engine Cover cracked bad, and several clips missing. My service guy looked embarrassed. Promised he'd have a new one the next day.
After reading the posts on here I made sure to drive it for a while through different scenarios. Luckily I pulled over to take a work call and let it sit and idle for about 10 minutes, because the engine temp went through the roof! Started driving and the temp came back down.
Took it back next morning and they claimed the thermostat "went bad." Replaced it and the engine cover/clips.
Drives great.. it feels like a little snappier response, but could just be in my head. :crazy:
Of course, now my exterior temp gauge goes about 20 degrees higher that normal (134 highest so far). Probably fried that thermostat too from how hot the engine compartment got. Doesn't matter out here for now because it's too friggin hot out to care! Haha.. :chuckle:
I'll worry about it the next time I'm in for service.
Reset the ECU today, and now we're having a real good time together! Love this car. :dblthumb:

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Fri Aug 05, 2016 8:08 pm

Many of us have had 'post-work' issues it seems.

I SWEAR my AC isn't as cold after their no AC snafu when I got the car back the first time...and my ventilated seats are barely useful.

I've reset my ECU multiple times and my car is still a little sluggish sometimes in the lower gears...

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby DredM56 » Sat Aug 06, 2016 3:27 pm

Mine felt very sluggish down low when I first got it like I described in my 1/4 mile thread. I wasn't happy with it at all. After the work it is very strong now like a different car.

They did the recall the transmission update and replaced the timing cover and a solenoid for the variable valve timing.

Haven't gotten to run it yet again It keeps raining the days I'm supposed to go the track.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Frog » Wed Aug 10, 2016 9:05 pm

Did anyone ever find out if you've had The service bulletin done if you still need the warranty work!? Or
Does Infiniti say the SB is good Enuf?

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Sun Aug 14, 2016 4:39 pm

Frog wrote:Did anyone ever find out if you've had The service bulletin done if you still need the warranty work!? Or
Does Infiniti say the SB is good Enuf?
I haven't seen any mentions of this, so I'd definitely double check. I personally would just have them do it again if at all possible...doesn't cost you anything other than some time.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Big_Tone » Mon Aug 15, 2016 10:33 am

I called last week to schedule an appointment to bring my car in, but didn't hear back. I called again this morning and now I'm locked in for next Monday at 9am. They said it shouldn't take more than three days and that I should have my car back by next Friday, but since they have two other cars in front of me it may take a little longer. Fingers crossed!

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Dmix » Tue Aug 16, 2016 9:24 am

Mine is in now and has been for 2 weeks as of tomorrow. I called yesterday and they just said "it's not done". So we will see how much longer :(

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Tue Aug 16, 2016 10:06 am

Dmix wrote:Mine is in now and has been for 2 weeks as of tomorrow. I called yesterday and they just said "it's not done". So we will see how much longer :(
That's nuts. What's the hold up? Did they give you a loaner?

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Dmix » Tue Aug 16, 2016 10:12 am

Ilya wrote:
Dmix wrote:Mine is in now and has been for 2 weeks as of tomorrow. I called yesterday and they just said "it's not done". So we will see how much longer :(
That's nuts. What's the hold up? Did they give you a loaner?
Yes a pos maxima complete base model from a rental company.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby walt1227 » Tue Aug 16, 2016 3:35 pm

Just scheduled my M56s for this recall. My wife is dropping it off Monday morning. Service manager said it is only a two day job and they will give me a loaner. Will they change the engine oil as well since they are doing the chains?

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Tue Aug 16, 2016 9:08 pm

walt1227 wrote:Just scheduled my M56s for this recall. My wife is dropping it off Monday morning. Service manager said it is only a two day job and they will give me a loaner. Will they change the engine oil as well since they are doing the chains?
Yes. Mine worked out perfectly in that regard...I change mine with Mobil 1 0W-40 every 5k. I gave them the car with 2kmi on the oil so if they used non-synthetic oil, 3kmi (old bench mark everyone used to follow) would equal 5k...so I used their oil until my 80kmi oil change and worked out great.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby walt1227 » Wed Aug 17, 2016 4:01 pm

Ilya wrote:
walt1227 wrote:Just scheduled my M56s for this recall. My wife is dropping it off Monday morning. Service manager said it is only a two day job and they will give me a loaner. Will they change the engine oil as well since they are doing the chains?
Yes. Mine worked out perfectly in that regard...I change mine with Mobil 1 0W-40 every 5k. I gave them the car with 2kmi on the oil so if they used non-synthetic oil, 3kmi (old bench mark everyone used to follow) would equal 5k...so I used their oil until my 80kmi oil change and worked out great.

Nice. My oil is a little low so getting a free oil change out of it as well is a plus. I'm concerned though with having issues out of my car after they do the work. I just got it last week and it runs perfect and has not given me any problems. I've read of the issues you and a few others have had and it scares me.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Wed Aug 17, 2016 7:56 pm

walt1227 wrote:
Ilya wrote:
Yes. Mine worked out perfectly in that regard...I change mine with Mobil 1 0W-40 every 5k. I gave them the car with 2kmi on the oil so if they used non-synthetic oil, 3kmi (old bench mark everyone used to follow) would equal 5k...so I used their oil until my 80kmi oil change and worked out great.

Nice. My oil is a little low so getting a free oil change out of it as well is a plus. I'm concerned though with having issues out of my car after they do the work. I just got it last week and it runs perfect and has not given me any problems. I've read of the issues you and a few others have had and it scares me.
Maybe your dealer employ's better techs lol. :gapteeth:

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Big_Tone » Mon Aug 22, 2016 8:43 am

Just dropped mine off. In addition to the timing chain, I asked them to update the ECU and TCU. They said they'd try to get I back to me by Friday, but can't promise. There's one car they're finishing up today and one more in front of me.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby marosari00 » Mon Aug 22, 2016 10:39 am

Dropped off mine this morning. They expect to return it Wednesday morning to me. Will see...fingers crossed.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Dmix » Tue Aug 23, 2016 4:40 am

I'm still waiting lol. I also asked to get the other stuff updated and at first they said they can't but then they said they could but will charge me $150.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Big_Tone » Fri Aug 26, 2016 8:08 am

Big_Tone wrote:Just dropped mine off. In addition to the timing chain, I asked them to update the ECU and TCU. They said they'd try to get I back to me by Friday, but can't promise. There's one car they're finishing up today and one more in front of me.
Called the dealership yesterday to find out if my car would still be ready Friday (today) as estimated. Nope! Apparently the car they're working on in front of mine presented some challenges that took longer than the customary 3 days. Now they're telling me next Tuesday or Wednesday. I'm experiencing withdrawal. I want my car back!!!

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby marosari00 » Fri Aug 26, 2016 8:30 am

marosari00 wrote:Dropped off mine this morning. They expect to return it Wednesday morning to me. Will see...fingers crossed.
Returned as promised...and all is good! Thank you Infiniti of Melbourne!

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby walt1227 » Fri Aug 26, 2016 3:09 pm

Got mine back on Tuesday as promised. I haven't looked under the hood yet but she is running even stronger now. I was able to get it sideways leaving the dealership. I hit it coming off the turn and she fish tailed, I got off her let her straighten back up and nailed her again and she went flying down the road lol. I also noticed that it runs a little heavier now than it use to. I noticed it last night and this morning on my way to work. It def is a little louder than it was prior to going in for the recall but still not enough to say it doesn't need an aftermarket exhaust. Thanks Crossroads Infiniti!

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Fri Aug 26, 2016 8:46 pm

Wish I could get sideways...damn AWD.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby jmissile » Sat Aug 27, 2016 3:52 pm

Big_Tone wrote:Apparently the car they're working on in front of mine presented some challenges that took longer than the customary 3 days. Now they're telling me next Tuesday or Wednesday. I'm experiencing withdrawal. I want my car back!!!
I was having withdrawals after driving the q70 loaner after a few days. I ended up suffering for almost 3 full weeks without my car. It was nice of them to take mine in instead of turning me away for a future appointment even though there were 8 cars to do before mine!

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Big_Tone » Sat Aug 27, 2016 6:34 pm

jmissile wrote:
Big_Tone wrote:Apparently the car they're working on in front of mine presented some challenges that took longer than the customary 3 days. Now they're telling me next Tuesday or Wednesday. I'm experiencing withdrawal. I want my car back!!!
I was having withdrawals after driving the q70 loaner after a few days. I ended up suffering for almost 3 full weeks without my car. It was nice of them to take mine in instead of turning me away for a future appointment even though there were 8 cars to do before mine!
3 weeks?! And at least you had a Q70. I have a Q50. :frown: Don't get me wrong, it's a nice car; it's just not for me. I will say the sound system is AWESOME in this thing, though.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Dmix » Sun Aug 28, 2016 6:26 am

Big_Tone wrote:
jmissile wrote: I was having withdrawals after driving the q70 loaner after a few days. I ended up suffering for almost 3 full weeks without my car. It was nice of them to take mine in instead of turning me away for a future appointment even though there were 8 cars to do before mine!
3 weeks?! And at least you had a Q70. I have a Q50. :frown: Don't get me wrong, it's a nice car; it's just not for me. I will say the sound system is AWESOME in this thing, though.
Lol you guys are complaining about having Q's, it's been 3.5 weeks and I've been stuck with a Nissan Altima with 0 options and what feels like a 12 hp engine.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Ilya » Sun Aug 28, 2016 6:39 am

Dmix wrote:
Big_Tone wrote: 3 weeks?! And at least you had a Q70. I have a Q50. :frown: Don't get me wrong, it's a nice car; it's just not for me. I will say the sound system is AWESOME in this thing, though.
Lol you guys are complaining about having Q's, it's been 3.5 weeks and I've been stuck with a Nissan Altima with 0 options and what feels like a 12 hp engine.
Sucks to suck bro. :gapteeth:

On a serious note though, that's torture lol.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Dmix » Sun Aug 28, 2016 6:43 am

Ilya wrote:
Dmix wrote:
Lol you guys are complaining about having Q's, it's been 3.5 weeks and I've been stuck with a Nissan Altima with 0 options and what feels like a 12 hp engine.
Sucks to suck bro. :gapteeth:

On a serious note though, that's torture lol.
Lol I know. Seriously dying.

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Re: Official 2011-13 M56/Q70 5.6L Timing Chain Recall Discussion

Postby Big_Tone » Mon Aug 29, 2016 7:03 am

Dmix wrote:
Big_Tone wrote: 3 weeks?! And at least you had a Q70. I have a Q50. :frown: Don't get me wrong, it's a nice car; it's just not for me. I will say the sound system is AWESOME in this thing, though.
Lol you guys are complaining about having Q's, it's been 3.5 weeks and I've been stuck with a Nissan Altima with 0 options and what feels like a 12 hp engine.
Ouch!


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