Nissan Murano reliability (Please sign up if you're new)

Forum for the unique Murano, and official home of Nissan Murano Club!
mkaresh
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Seeking information on Nissan Murano reliability

Postby mkaresh » Tue Dec 12, 2006 8:58 am

Because existing sources of auto reliability information left much to be desired, in late 2005 I started conducting my own reliability research at TrueDelta.com. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so any significant changes in a model's reliability become apparent quickly.

We've been providing results for the Murano, but more participants remain needed to properly cover all model years.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, panel members receive full access to the results for free.

For the details, and to sign up to help out:

Vehicle reliability research
Modified by mkaresh at 9:17 AM 9/13/2009


mkaresh
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)

Postby mkaresh » Mon Feb 12, 2007 7:01 am

Still looking for more of these models. I'd especially like to track CVT failure rates in the Murano, as it was the first U.S.-market Nissan with that increasingly used transmission.

nmurano04
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)

Postby nmurano04 » Tue Feb 13, 2007 11:31 am

hey there, I've owned my Murano for about 3.5 years now and I must tell you that I have driven it quite hard. I've taken good care of it of course, but the one detail that I somehow overlooked was the transmission fluid. I'm nearly at 60k miles on the car and i haven't replaced the transmission fluid yet. What's impressive is that it still performs the same way and I've come to find out that it doesn't need to be replaced that often and its only a precaution of the factory. So the CVT transmission is quite reliable and I would recommend it to anyone. Not to mention. it is so smooth when your accelerating, and it keeps the engine extremely quiet.

mkaresh
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (nmurano04)

Postby mkaresh » Wed Mar 28, 2007 4:43 am

Thanks for the info.

Helpfull as it is, though, my analysis will only collect data gathered through TrueDelta's survey process. I'd like to include the Murano in data collection, but need more cars first.

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fueler
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)

Postby fueler » Wed Mar 28, 2007 5:54 pm

MY CVT FAILED AFTER 5 DAYS!!! WHAT A CROCK!!!

mkaresh
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (fueler)

Postby mkaresh » Fri May 04, 2007 3:40 am

It's always possible. The question is how likely it is.

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Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)

Postby mkaresh » Wed Jul 25, 2007 2:51 am

The 2003 Murano is now well over halfway to the minimum, and the 2006 is about halfway. I'd like to get started with the Murano, just need more participants.

For the details, and to sign up:

Vehicle reliability research

MrPote
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)

Postby MrPote » Thu Aug 23, 2007 6:15 pm

my 03 murano performance it's so great and i love how the CVT works... i don't have any problems with it... a smooth ride, great handling and nice speed... So, it's EXTREMELY RELIABLE

texas_murano
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lovin' my Murano SL

Postby texas_murano » Sat Jan 19, 2008 4:28 am

I bought the 2003 Murano Christmas for my wife. Even though it has 107k it runs like brand new. The interior is in perfect condition. I final tracked down the old owner to find out if it had had a new trans etc. He said it was the best car he ever owned (traded it in on a new Murano). Changed the tires once and oil every 3k. Thats it.

Things I love:Heated seatsheadlightsmemory seatsdashdual HVAChatchpower

things that make me frown:rear seat cupholder on the floorover rough road the ride in back is a like riding in a boxcar

Modified by texas_murano at 8:01 AM 1/19/2008

Modified by texas_murano at 8:11 AM 1/19/2008
Modified by texas_murano at 8:14 AM 1/19/2008

JJCANE
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Re: Seeking information on Nissan Murano reliability (mkaresh)

Postby JJCANE » Sun Jan 20, 2008 6:13 pm

I've had my 2006 Murano S about 2 weeks. Rides great, no problems yet...except my gas mileage indicator keeps getting less and less...its says I'm around 13-16 mpg around town. Is that normal? I thought I'd get near 18-20 mpg.

Otherwise, I love it.

mkaresh
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Re: Seeking information on Nissan Murano reliability (JJCANE)

Postby mkaresh » Tue Jan 22, 2008 8:05 am

You can find responses for the Murano to TrueDelta's Fuel Economy Survey here:

Nissan Murano fuel economy

With regard to our Vehicle Reliability Survey, the 2003 Murano is now included. Other model years aren't quite to the minimum yet, but are close.

Vehicle reliability research

[email protected]
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Re: WORST SUSPENSION HANDS DOWN!

Postby [email protected] » Wed Feb 06, 2008 6:53 pm

You are right. It is like riding in a box car. In fact a boxcar would be better. It is so bad my passengers say things like OUCH! and OH MY GOD!. I do not know how you can be happy with any car with this terrible suspension unless you never have any passengers. Would never buy another. To bad I bought this "thing" new. If I sell it I will lose a ton of money. THE WORST!!!

Teeeno
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Re: Seeking information on Nissan Murano reliability (mkaresh)

Postby Teeeno » Wed Feb 20, 2008 6:21 pm

Hi. I have a 05' SL AWD that we brought down to AZ from Canada and it's been awesome. It went from -40C in the winter to +40 in the summer. The CVT has save a TON of gas & makes the suv easy to drive.

mkaresh
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Re: Seeking information on Nissan Murano reliability (Teeeno)

Postby mkaresh » Mon Mar 24, 2008 5:00 am

Thanks for the responses.

Just a reminder: I can only use data submitted through the survey process.

Any 2009 owners here? Especially need those, for quick results on the new design.

Vehicle reliability research

jimmysab133
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Re: Seeking information on Nissan Murano reliability (mkaresh)

Postby jimmysab133 » Tue Mar 25, 2008 8:44 am

Hey fellas,

I just picked up my 2009 Murano 2 weeks ago and just signed up for the reliability program -- hopefully get to the repair and fuel surveys this weekend. Hope this helps with your data. See pic below.



peace.jimmy

seniormot
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)

Postby seniormot » Sun Mar 30, 2008 1:33 am

mkaresh wrote:Still looking for more of these models. I'd especially like to track CVT failure rates in the Murano, as it was the first U.S.-market Nissan with that increasingly used transmission.

mkaresh
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (seniormot)

Postby mkaresh » Sun Mar 30, 2008 4:13 am

Just to be clear: I have no idea what the failure rate of the CVT is or will be. It could turn out to be very low. I'd just like to find out.

muranoman77
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Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)

Postby muranoman77 » Sat Apr 05, 2008 7:32 am

what exactly is the CVT? is that the transmission?

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Re: Seeking information on Nissan Murano and I ... (muranoman77)

Postby mkaresh » Sat Apr 05, 2008 8:47 am

Yes. CVT = continuously variable transmission. It uses a metal belt that runs between two sets of variable diameter pulleys to continuously vary the gear ratio.

I've assumed that every Murano owner is aware they have such a transmission. Maybe not?

On the research:

The 2004, 2007, and 2009 are now included in the survey, and the other years are all close. Please keep them coming, so I can provide results for all model years in August.

Vehicle reliability research

mkaresh
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Re: Seeking information on Nissan Murano and I ... (mkaresh)

Postby mkaresh » Tue Apr 15, 2008 7:32 am

We've gotten a few more 2009s, for a total of 15 now.

I'd very much like to have a full result for the 2009 in the August update. This is doable, but it's probably going to take a couple dozen more participants by the end of May.

If this does happen, it will be a key topic in the press release that attends those results, and this forum will get credit for making the result possible.

To help make this happen:

Vehicle reliability research

mkaresh
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Re: Seeking information on Nissan Murano and I ... (mkaresh)

Postby mkaresh » Mon May 05, 2008 7:22 am

Total of 22 2009s. Good, but need about twice this many for a solid result in August.

All other model years except the 2005 will be in the May survey. The 2005 is just a couple owners short of the minimum.

Additional participants very much needed for all model years.

Vehicle reliability research

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Timmbo
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Re: Seeking information on Nissan Murano and I ... (mkaresh)

Postby Timmbo » Mon May 05, 2008 9:39 am

mkaresh wrote:Total of 22 2009s. Good, but need about twice this many for a solid result in August.

All other model years except the 2005 will be in the May survey. The 2005 is just a couple owners short of the minimum.

Additional participants very much needed for all model years.

Vehicle reliability research
My '09 is supposed to arrive late this month, I should be able to get a survey in shortly after that.


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Re: Seeking information on Nissan Murano and I ... (Timmbo)

Postby mkaresh » Sun May 18, 2008 8:36 am

Thanks, I appreciate it.

The surveys always cover the previous month. So if you get it in May, you can respond in June.

Winger
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Postby Winger » Tue May 20, 2008 3:35 am

I bought a 03 FWD demo with 5K miles the first year and now have almost 49K miles. Runs well, prertty happy and no problems with CVT. Have not changed CVT oil yet ! (Winger)

mkaresh
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Re: Seeking information on Nissan Murano reliability (mkaresh)

Postby mkaresh » Tue Jun 10, 2008 5:48 am

Getting close to the next update, in August.

Most model years are right around the minimum--additional participants would be very helpful. Especially for the 2009.

To help get your year included in the August results:

Vehicle reliability research

Bunshaw
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Re: Seeking information on Nissan Murano reliability (mkaresh)

Postby Bunshaw » Sun Jun 29, 2008 5:47 pm

Signing up my '09 now mkaresh.

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Re: Seeking information on Nissan Murano reliability (Bunshaw)

Postby mkaresh » Mon Jun 30, 2008 3:28 am

Thanks, I appreciate it.

Email for the survey goes out tomorrow. The number of responses will determine which model years we have results for in August.

Vehicle reliability research

CMaxSwan
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Re: Seeking information on Nissan Murano reliability (mkaresh)

Postby CMaxSwan » Tue Nov 18, 2008 3:20 pm

2003 Murano with 90,000 miles. Some of the things that have gone wrong with the car has been self inflicted. A list my "issues" includes:Some of the power window switches by the driver's left arm failed - since installing those plastic wind deflectors water no long driips on the switches when the window in open - seems to be OK now. Hit a light pole and caused about $11,000 damage - all fixed but a wheel bearing failed after that - could be related and caused by the hard hit. Brakes pads don't last more than about 30,000 miles and the rear fail first. (Brake pads are a big weakness - mechanic said some motorcycles have bigger brakes.)

Overall the vehicle has been alright. Sill looks like new if I clean it up, leather interior is perfect, shiflts good, and everything not mentioned above has been fine.Chuck Swanson, Marquette, MI

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Timmbo
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Re: Seeking information on Nissan Murano reliability (CMaxSwan)

Postby Timmbo » Wed Nov 19, 2008 5:11 pm

CMaxSwan wrote:2003 Murano with 90,000 miles. Some of the things that have gone wrong with the car has been self inflicted. A list my "issues" includes:Some of the power window switches by the driver's left arm failed - since installing those plastic wind deflectors water no long driips on the switches when the window in open - seems to be OK now. Hit a light pole and caused about $11,000 damage - all fixed but a wheel bearing failed after that - could be related and caused by the hard hit. Brakes pads don't last more than about 30,000 miles and the rear fail first. (Brake pads are a big weakness - mechanic said some motorcycles have bigger brakes.)

Overall the vehicle has been alright. Sill looks like new if I clean it up, leather interior is perfect, shiflts good, and everything not mentioned above has been fine.Chuck Swanson, Marquette, MI
How much snow do you have up there in the U.P.? I am down in Green Bay, few flurries here, that is about it. You guys can keep all the major storms. LOL

mkaresh
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Re: Seeking information on Nissan Murano reliability (Timmbo)

Postby mkaresh » Wed Feb 18, 2009 3:12 am

We have updated results for the Nissan Murano. In terms of successful repair trips per 100 cars per year:

2009: 34, better than average

2007: 36, better than average

2006: 64, average

2005: 40, better than average

2004: 86, average

2003: 83, average

Sample sizes were only good for the 2009. For the 2003 and 2007 we fell a single response short of the minimum. For the 2004-2006 the sample sizes were very small. We very much need more participants for all first-gen years.

A big thanks to everyone who has been helping. We'll have further updates in May, August, and November, hopefully with larger sample sizes.

We now have a separate results page for each model that includes the results for competitors. The page for the Nissan Murano:

Nissan Murano reliability comparisons


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