New member, but also have a problem?

[Modfyd]

Hi I'm new to the forums, just bought a nissan rogue 2014. We like the vehicle, however when we took it home, the next morning we noticed the vehicle has a huge scratch in the bumper. They actually are gouges from hat looks like a minor accident. We bought it at night and therefore I didn't see it. The dealer is paying for the bumper repair, but shouldn't the cost of the vehicle come down because of this damage? I'm debating on how to approach this, as I paid for a brand new vehicle, not a reconditioned vehicle. Any suggestions?

[casperfun]

Look at it this way, you finally got the first dreaded scratch out of the way.

In all seriousness, if the dealership repairs it, I feel that's good enough. Yes, that scratch is way too early for the first scratch, but it happens.

Does it suck, heck yeah.

If your willing to keep the scratch, then sure ask for a discount or monetary compensation. Don't know how they would approach it though. Perhaps some free oil changes, Rogue accessories you don't have. Etc.

But I am sure you want the scratch out. After the scratch is repaired, the Rogue's value is definitely not diminished except the normal depreciation that occurs once it leaves the lot.

[tsumeone]

Honestly if they are going to fix the damage which you can't prove came from them, you're already coming out ahead.

[Modfyd]

Look at it this way, you finally got the first dreaded scratch out of the way.

In all seriousness, if the dealership repairs it, I feel that's good enough. Yes, that scratch is way too early for the first scratch, but it happens.

Does it suck, heck yeah.

If your willing to keep the scratch, then sure ask for a discount or monetary compensation. Don't know how they would approach it though. Perhaps some free oil changes, Rogue accessories you don't have. Etc.

But I am sure you want the scratch out. After the scratch is repaired, the Rogue's value is definitely not diminished except the normal depreciation that occurs once it leaves the lot.

I'm being nice when I say that it's just a "scratch". There are 6 gouges the size of pennies about 4 inches long and it surpassed the paint & primer to the plastic itself.

[Modfyd]

Honestly if they are going to fix the damage which you can't prove came from them, you're already coming out ahead.

The dealership drove it home and it stayed parked at my house over night with the same amount of miles on the vehicle as they signed off with. And I believe they already knew it because the vehicle was parked in the back of the lot where alot of other vehicles go to get repaired. I'm sure it was back there to be fixed before being sold but it just happened to be the color and model I was wanting to buy. So they sold it to me anyways. I bought the vehicle 10 minutes before they were closing (a big mistake of course) and I was in a rush to go pickup my kids from my fathers house (being that it was 11pm). After we signed paperwork we didn't inspect the entire vehicle since it was at night and low lighting and the vehicle is black. It also shows signs of being buffed as there is white compound residue in it.

[tsumeone]

If they do a satisfactory job fixing it, then it won't affect the value of the car and you should not worry about what you paid for it. It will be worth the same to anyone else whether it's the factory bumper or a reconditioned bumper as long as the repair job is sufficient.