Post by
flatheadfisher »
https://forums.nicoclub.com/flatheadfisher-u177481.html
Thu Jan 20, 2011 1:11 pm
I have lurked around this fourm since before I bought my new 2010 G37 a couple of months ago. I learned that there was a potential problem with the convertible top. However, I knew I wouldn't put anything in the trunk and I was determined to be diligent about raising and lowering the top without hesitation. Well, I had the car washed this morning and I noticed a deep gouge in the paint on the roof panel on the driver's side. I was angry with the car wash because I thought they did it somehow. I checked the rest of the car out and everything else was OK.
Well, I had to move a large cardboard box from the post office to my house. The only way to get it in was to drop the top and put it in the back seat. So, I dropped the top, careful as always to keep my finger on the button until the dash board indicated it was finished. I drove home and when I put the top up, I had a deeper gouge + dent on the passenger's side. The scars are bilaterally symmetrical.
I went immediate to the Infinity store. The service manager told me to bring it in on Monday and they would try to diagnose the problem. He kept saying this would happen if there was something in the trunk or if the timing. I told him I have not used the trunk - the car only has 1300 miles on it. I also told him that I have followed the directions completely and that I was aware of the potential problems if the directions were not followed. He said he would talk to Infiniti on Monday and they would probably repaint the top.
Well, I don't feel good about having the top panel repainted - the car is brand new! Worse yet, I don't want to worry everytime I put the top down that this will happen again. This is my first Infiniti and my first "luxury" car. I almost bought the BMW but I liked the Infiniti better. I hope they make it right and that it doesn't happen again!
I will post pics here soon to document my dilema.