Never Ship Usf Dugan!!!

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float_6969
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Posts: 17366
Joined: Mon Aug 26, 2002 1:55 pm
Car: CA18DET swapped 1995 Nissan 240sx (too many mods to list)
2015 SV Leaf w/QC & Bose (daily)
Location: Topeka, Kansas
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I'm going to apologize in advance for the ranting, but I'm irate right now. I purchased a Siliva conversion from http://www.Jarco.com a couple of weeks ago and I got it earlier this week in the mail. It was shiped via semi by USF Dugan. Upon recieving the items, I noticed that there was a hole in one box and that one had obviously been dropped. It was noted on the proof of delievery. When I opened all the boxed, the one with the hole was the one for the hood and it had dented the hood and scraped it. Nothing, major, so I wasn't too concerned. But when I opened the box that had been dropped it contained all of the headlight assembly peices and the bumper supports. Upon unwrapping the items (I do feel that Jarco did a good job of packing) I found that BOTH of the fog light lenses were cracked. So I filed a claim. Well I got a letter in the mail today declining the claim. It basically told me that the value was figured at 10 cents per pound. Now this doesn't make sense. If all of it weighs 130 lbs, then it's worth $13. But I paid $1,000. Hmmm, see a discrepency here? So basically, they say that they'll give me 10 cents per pound of what the headlights weigh. At 12.5lbs, that works out to $1.25!!! BULL SH1T!!!!!!!!!! Someone is going to have a very bad day from that company on Monday and it's going to be because I ripped them a new azzhole. Stupid SOB's....


Nathan
Posts: 5629
Joined: Fri Mar 07, 2003 6:43 am

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Good luck, ask to speak to the supervisor...gripe him out and work your way on up. Make it where they either have to hang up on you and deal with you calling right back or just pay to shut you up :)

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float_6969
Moderator
Posts: 17366
Joined: Mon Aug 26, 2002 1:55 pm
Car: CA18DET swapped 1995 Nissan 240sx (too many mods to list)
2015 SV Leaf w/QC & Bose (daily)
Location: Topeka, Kansas
Contact:

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Thats the plan. Plus it's a 1-800 #, so I don't have to worry about long distance! Too bad it's the weekend, I'm all fired up now!

[Zero-S]
Posts: 5295
Joined: Wed Apr 16, 2003 10:56 am
Car: Tell me whats wrong with this picture. 3 240's, only one runs.

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:evilhahaKeep us updated...

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Dano
Posts: 11535
Joined: Tue Oct 29, 2002 8:01 pm
Car: '05 Nissan Frontier Nismo CC
'95 Nissan 240SX base
Location: Kansas City, KS/ Phx, AZ
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Dam Ryan! that sucks big, if it makes u feel any better, i may have gotten jipped on my brakes in addition getting jipped on foglights and Z wheels:(:( so yeah, dont feel too bad. But i sure hope u get str8end up, i want to see the conversion first hand WHEN ITS INSTALLED!!!! lol let me know wat happens.

-Dan

User avatar
float_6969
Moderator
Posts: 17366
Joined: Mon Aug 26, 2002 1:55 pm
Car: CA18DET swapped 1995 Nissan 240sx (too many mods to list)
2015 SV Leaf w/QC & Bose (daily)
Location: Topeka, Kansas
Contact:

Post

Well final update. I got screwed. So here is how it works, and it's not just with this shipping company. Basically, when you ship used auto parts, your at the mercy of the shipping company. They only insure items at 10cents per pound. Period. You can buy insurance, but they if you go to make a claim, they will tell you that they shouldn't have sold you the insurance because you can't insure used auto parts. Ofcourse, they won't give your money back either. Oh well, I'm not as pissed off about it now. Everything is on the car and it looks awsome! Dan, hit me up on AIM next time you see me on there.


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