Need your help on my 2011 m37x

[Kconnorton]

Hey everyone I just recently purchased a 2011 m37x love the car however over the last two weeks iv had the car it would randomly not stArt once at a gas stAtion I turned car off filled it up then wouldn't start needed a jump start made no sense did it once before as we'll...it only has 32k on it does anyone know what I should do??? Or recommend thanks hope y'all can help

[svard75]

If you needed a jump start then the battery and/or charging system is defective. Does the battery illuminate on the dash? Have the dealer service it since it's still under warranty.

[Kconnorton]

There is only a few lights that light up on dash driving air bag light on middle console red battery light on dash and a few others that's it when I go to start it ...it just clicks away makes no sense ??

[svard75]

Those lights are just part of the startup. If they disappear then it's all good. It sounds like the battery may be problematic.

[Kconnorton]

I will replace battery then thanks

[svard75]

Before you begin replacing stuff I recommend having the battery tested. I think it's free if you have AAA or CAA.

[Kconnorton]

Yes I will I'm manager at a Chevy dealership so I will have my service dept look at it thanks for your help

[m4m]

Yes I will I'm manager at a Chevy dealership so I will have my service dept look at it thanks for your help

Here is a TSB for it:
Subject: SB 2011 M; Battery Low Voltage/No Start
Summary of ITB11025:
IF YOU CONFIRM: An Applied Vehicle has a "battery low voltage" or "no start condition". NOTE: A battery low voltage condition may cause an engine "no crank" or "no start" condition.
ACTION: 1. Confirm this bulletin applies (see the Repair Overviewflowchart on page 3).

So I would to take your M to Infiniti dealer and let them take care of it...
HTH

[Kconnorton]

Went out this morning it was trying to start but just didn't have enough power smh had to jump it again....getting it looked at today