Need help using Innova 5610 scanner

[Arp209]

Hey guys! Kinda new here except I’m usually in the Altima website instead of Nicoclub. But I wanted to throw this out there since I can’t seem to find the answer in the other wise. Recently I acquired an Innova 5610 since it seems to achieve all of my goals with my Altima. I’ve relied on a basic obd2 my last 5 years and through the years I’ve done nothing but lose money do to my own naive, lack of education on vehicles, and ultimately trust in shops. So I decided to get a scanner that could diagnose more issues. Well this past week I achieved that BUT that’s when even more confusion started. The scanner can’t locate the vehicle. Failed connection. So I googled around and it says check fuse except my basics scanner does connect and it’s also a an Innova so I figured to cross that off. I then contacted Innova and they suggested to get a 2nd vehicle which I did and now it does the same thing except I now click the open to service the vehicle and it scans the vehicle and shows the codes I know are on that vehicle. I proceeded more and tried to do service relearns which none worked. Now I know this Rem’s like an Innova question but when I attempted to do the all systems scan (OEM) it did do a full scan and pulled a SRS code and when I went to click the code it didn’t do anything g and said failed connection, made me restart a eventually tells me no connection. Hoping someone can chime in. And guide me since I’m not having much luck Google. Thanks in advance!

[VStar650CL]

I know zip about Innova scanners, but you do need both battery and ignition power on the OBD port for most good scanners to connect. Pocket scanners sometimes only need one or the other. The occupant sensor (OCS) on Nissans has its own wire into the OBD port, so it is possible to get an SRS code without the rest of the car being able to talk. Fuses #7 (battery) and #39 (ignition) are the ones which need to be good on your ride.

[Arp209]

Hey man thank you and good to see you again! So a couple things to add to this, yes it’s finally the bidirectional you’ve always told me to get, it has so many functions but only one thing stood out, I could not connect but when I hit service settings I choose all module scan and it does it looks of all modules, and detected one very vague message it did say the SRS but then again it said it failed and it was game over. When checking battery I did notice I had 14.4. I started with car off, plugged in Device, started acc, waiting 10 seconds then turned on car. But again no luck .acc is 12.3 v and engine on 14.4-6. In another post I caught u mentioned to someone about a 2nd dlc thats grey. Not sure if that model is the same as mine or not. F

[VStar650CL]

No, that gray connector is prehistoric for the original Consult, I think the last ones were around '01. If you want to check the OBD pins directly with a test lamp, 16 should be battery, 8 should be ignition, 4~5 should be grounds. Those all have to be good for most high-end scanners to connect.

[Arp209]

No, that gray connector is prehistoric for the original Consult, I think the last ones were around '01. If you want to check the OBD pins directly with a test lamp, 16 should be battery, 8 should be ignition, 4~5 should be grounds. Those all have to be good for most high-end scanners to connect.

No, that gray connector is prehistoric for the original Consult, I think the last ones were around '01. If you want to check the OBD pins directly with a test lamp, 16 should be battery, 8 should be ignition, 4~5 should be grounds. Those all have to be good for most high-end scanners to connect.

Hey friend I ended up moving on from innova and invested into top dons j2534 and has been one of the best products since I got this vehicle. It actually allows me to scan discover all of the systems included and any other fine detail a basic and some advanced cannot. Why is this? It’s because top don has partnered with sum of the biggest companies and especially for those with a secured gateway. Everyone told me my 19 did not have a secured gateway except I could not gain access for whatever reason. After some follow up with aftermarket scanner companies they said that the Fca, Aa, and j2534 were only ways they could access Nissans, stellantis, Mercedes just to name a few. I have now been able to answer my own questions, I’ve been able to discover the one thing that’s bothered me since almost day one which was why doesn’t Sirius xm work? In addition why my battery has been replaced 4x but the alternator was gone and batteries too. Well, the dang thing according to tech news , mentioned especially about that damn battery they retired the EFB. If you read the article it clearly says to program your “new battery.”due to all of ybe various voltages being used by damn near 90% of the car it only made sense if you had to upgrade your battery you better make sure the ecus aka control units ALL know there’s a big brother in charge and he needs to know how to take care of you. If he doesn’t he moves on. Kinda like this is exactly what happened in my vehicle when it came to Sirius xm. I’ve never been a fan maybe because I never had it before but it always interested me. I always wondered why it only ever worked 2x for less than 5 mins. Little did I know or think but during 2020 it was announced that ATT would be dropping 3g Service. Well some of our cars had this service, not to mention, this is embedded in that thing called your TCU. That stands for telematics control u it. It’s what is promoted on the little sticker when they sell the vehicle and when u talk to a dealership and their salesman think it’s the transmission control unit. It allows that signal for Nissan to connect. It’s what the dealership was supposed youpdate my software to get rid of the annoying volume static that is so painful, that they said if u had less than 36000 miles they’d repair the head. Which would bs t included 4g capabilities. Now can I verify all these accusations? I’m sure in time I very well can. To the Nissan employees or their partners who lie about all things you do just for another dollar. I hope one day you’ll forgive your own selves. But people like my friend here are a true honor and show respect to people. I don’t understand why every single person at every dealership level could not tell me for 5 years that the reason the stupid satellite wouldn’t work is because it could not get sungai. Maybe it’s defective maybe it needed network signal for connectivity idk. I use an apple and I have Apple Maps for free. What I know is the nav in there comes up to a max of 2017 files. This past June I found out I no longer received nav updates. No where in that stupid booklet did it say we were limited to updates. In 6 years I looked forward to what was announced as OTA updates from home. That means software updates. From home for free. Not once has it ever popped up. They said just connect to home internet. Done. Nothing. Because of having a background in robotic automation I was so looking forward to the adas system. Little did I know it was what nearly killed me. That auto e braking is a death trap. For years I looked forward to the day that I’d get ota for my very vigilant problems. But Nissan insisted I go to the dealership. Idk about yall but I know for 2 years I was in and out of dealerships. I’ve probably contributed more than the value of today’s value of the car into repairs. Not maintanence. That doesn’t even include the tools, the knowledge of my friends here, or the countless can tools purchased just to read a little data and turn into a lifeline. I just want to thank yall for listening to my rant about Nissan. I just want to thank everyone here who helps bring to light how to take care of your vehicles. These cars can be so expensive. Just for someone who wants to take dollars over safety. Don’t be tbhat guy. We all need to make money to survive but we are all human, imagine a life without all those things we enjoy. Your probably thinking what are u talking about? That’s death. That’s history. That’s the unknown. Shout to all the faithful who represent the goodness at Nissan

[VStar650CL]

You're a little confused about the XM. That doesn't need Nissan Connect to work, so the 3G issue doesn't apply to it (not that 3G doesn't still work, it does. 2G is another story). The XM radio doesn't operate through the TCU, the XM module is embedded in the AV control unit. It just needs an antenna and a Sirius subscription. The XM antennas on the early gen6 Altimas were fairly notorious for failure, we've replaced a lot of them. So you probably just need a new one.

[Arp209]

No, that gray connector is prehistoric for the original Consult, I think the last ones were around '01. If you want to check the OBD pins directly with a test lamp, 16 should be battery, 8 should be ignition, 4~5 should be grounds. Those all have to be good for most high-end scanners to connect.

No, that gray connector is prehistoric for the original Consult, I think the last ones were around '01. If you want to check the OBD pins directly with a test lamp, 16 should be battery, 8 should be ignition, 4~5 should be grounds. Those all have to be good for most high-end scanners to connect.

[Arp209]

You're a little confused about the XM. That doesn't need Nissan Connect to work, so the 3G issue doesn't apply to it (not that 3G doesn't still work, it does. 2G is another story). The XM radio doesn't operate through the TCU, the XM module is embedded in the AV control unit. It just needs an antenna and a Sirius subscription. The XM antennas on the early gen6 Altimas were fairly notorious for failure, we've replaced a lot of them. So you probably just need a new one.

My rant is over. Sorry if to u even involved.