Need Advice

[sschantz]

I turn to my Rogue Brethren for Advice. For those that don't know me, I am an 08 Rogue owner, currently $28K miles.

In Brief, I have gone thru 4 Transmissions, Axle, loose hoses, replaced valves and a host of other problems with this car.

I opened up a claim with Nissan asking to buy back the car; heck might as well shoot for the stars.

Well one of their reps called me with an offer, one car payment and will extned my CV warranty to 7 yrs/100000K miles. When I told her the standard warranty now is 120K and 10 yrs, she had nothing to say so of course I declined the offer.

Have any of you had luck with claims thru Nissan and may I inquire what you received?

[kerrton]

Man, I hope we all can do our best to help you out with advice, but I kinda doubt there is going to be many people who will have first hand advice on buy backs. The Rogue is an above average quality vehicle and problems with major things like powertrain, axles etc. are very rare except with the 08 CVT issue. So in the absence of first hand experiences to share, maybe just some advice on what we would do in this situation would be good?

I'm really curious what the dealer is telling you about the CVT that keeps failing, and for me this woudl really dictate my course of action. What I mean is, can they explain why the CVT continues to fail in your vehicle, because you certainly did not get 4 defective CVT's in a row, that is statistically impossible, it has to be. CVT's are in millions of vehicles around the world, in basically all Nissan's lineup except trucks, and they've proven to have very good reliablity other than a couple rough spots like 08 Rogue and 03 Murano. So, the question is, what conditions are working in your vehicle to continually destroy the transmission?

If your service manager was able to explain this, and offer his personal guarantee that they addressed the REAL problem and that it'll be smooth sailing, then I'd say keep the vehicle and be happy. But if they offer no explanation as to why this may be happening and just keep swapping out the damaged part for a new one, then that is extremely poor service and I'd be looking to get rid of the vehicle through either a buy back process or maybe even selling it outright. They have to do a proper job fully troubleshooting the cause of this, most likely by calling their Tech Support and possibly getting a Nissan Engineer to come down and work on the problem. This is fairly standard procedure, many with CVT issues have reported their service dept taking this course of action, and I'm pretty surprised that 4 CVT's have been approved without the requirement for more detailed investigation.

So, my advice is to grill your service manager more thoroughly, and if he doesn't give you that reassurance and demonstrate some knowledge and desire to fully solve the problem, I'd try to take it to another dealer.

Good luck, hopefully some other members can help with some advice here.

[sschantz]

Thanks for the great advice.

The CVT that is in the rogue is only for the rogue is what I was told. Altimas, Muranos etc have different CVT's.

Nissan is aware there was a problem with 08 CVT's and assumed extra Trannys for replacement were out of circulation as there were supposedly no problems with the 09's. With all my luck, there was. In speaking with the service manager he has told me that I was not the only one who has gone thru 4 trannys....most people have no problems after the 2nd.

A friend of mine who worked for a company that made sensors for the CVT told me alot of the sensors were faulty and that Nissan took a gamble in still circulating the cars.

Ironically enough the Warranty was 60K/5 yrs but as of recent Nissan extended the CVT warranty to 10 yrs/120K.....is this an admission of guilt, I tend to think so but of course they would never admit this.

So anyway I am awaiting Nissan Corporates next move to see what they offer...stay tuned!

[kerrton]

Hmm, I am sure I found documentation that the Altima CVT was the same part number as the Rogue, I'll look into this, although it isn't really relevant to your problem.

So if I understand waht you're saying, your dealer blamed your repeated problems on the old '08 faulty CVT's being in continuued circulation? Sounds like a shot in the dark to me, but I guess it could be true. If he is right, then I'm sure by now you're confident that you have an '09+ CVT and your troubles should have come to an end, with the powertrain issues anyway.

I had my 08 FWD CVT changed over a year ago, and my buddy is the parts guy, and he confirmed that the replacement was a new part (not refurbished) and that it had a different part number than the 08 CVT. Now there was a lot of discussion regarding part no's in the CVT disucssion thread with a lot of confusion but if you're so inclined you can look up the part numbers that others reported for their replacements and compare to the part numbers on your service records. Perhaps the part number has changed with this latest CVT, but again that doesn't really indicate the model year.....