Q45tech wrote:Be sure to hire an INDEPENDENT Paint and body Mechanical engineer to oversee the often shoddy workmanship of repair facilities since insurance companies often Insist on short cuts and the body shops comply because the insurance is actually paying.Never sign an repair acceptance until the expert gives the OK even if the car is out of service for 6 months and you have to sue your own and other insurance companies for malfeasence.
NO insurance company is going to suggest improper repairs unless they want to be fined by their respective departments of insurance. What they negotiate with shops are labor rates, judgement times for repairs and sometimes, the cost of parts. They may also negotiate repair vs replacement, but for the insurance company, the decision to repair vs replace is a matter of cost. As an example, if a panel will cost more to repair than to replace, they aren't going to pay to replace it. Replacement part labor times are dictated by their choice of collision repair estimate manuals (Mitchell or ADP are the most common).
All repair estimates provided by insurance companies are itemized. So there is really no question as to how a repair should be done and what is being paid for. Replacement of damaged parts tend to be pretty straight forward, but repairs can vary slightly. But they should be done according to the standards in the market.
That said, there is no way insurance companies can affect the quality of the work being performed. Regardless of the labor rates a shop is paid or how much labor time is allowed, the bodymen will typically perform the job the same way. Ideally, it would be done as quick as possible without compromising quality as anytime a shop can cut down on the actual vs paid time they stand to make more profit.
This is why it is more important to pick a shop with a good reputation for quality. Insurance companies will work with any shop so long as they aren't asking for unreasonable things or trying to commit fraud.
As for hiring an engineer....it might be an ideal situation, but how many engineers experienced in this area are available to actually inspect cars in this manner. Let alone be affordable. I've hired civil engineers when I handled property claims for a small period of time and they weren't cheap; charging as much as $400 to simply tell me a detached garage wasn't repairable (it was pretty obvious but my boss required it). I can't imagine the bill you'ld get if they had to sort through the damaged car. With body techs, they sift through th same stuff. They look for as much damage as they can find as more damage means more repairs and more money from the insurance company.