Post by
Femcrae3 »
https://forums.nicoclub.com/femcrae3-u229958.html
Wed Jan 08, 2014 8:15 pm
Back in April 2013 I bought a new Honda Accord. It was a solid car - there were some quirks about its phone connectivity features and the radio, but it was a solid car. But with 2 small kids I got tired of bending over to get them strapped in in the back seat. When I saw the '14 Rogue, I knew I had to have one. I'm now about 6 weeks and 1,500 miles in, and here are my first impressions.
Overall, it's a solid SUV. Rides relatively well, handles reasonably well for a SUV, looks nice and the interior inside is really nice. (Mine is an SV with the Premium Pkg w/ navigation and Panoramic Sunroof Pkg.) Fuel economy is about what I expected - I'm getting around 24 mpg in mixed driving. It's also pretty quiet inside, with the exception of hearing the engine if you rev it, but nothing outside of what you'd expect. So, overall I'm really pleased. But there are some caveats.
The build quality of mine left a little to be desired. The piece of trim holding the front passenger side window control keeps popping up out of place. The fuel filler door release doesn't work - I pull on it, but then have to use my driver's license to make it pop open. By far the most serious issue is the back window/tailgate leaks pretty badly in the rain, with water dripping inside. I'm going to take it for a service appointment as soon as I get a chance to get the dealer to fix these issues.
There are 2 other issues that are more design/engineering, rather than quality control. First is the blind spot warning system. It uses the cameras in the side rear view mirrors; when you're driving in the rain, drops of water obviously form on them constantly, which triggers the BSW lights inside either door. The net result is that when you're driving in the rain, both lights are constantly flashing on and off the entire time, and if you turn on the blinker while they're lit it beeps and makes them flash more. This is the first car I've owned with a BSW system, so maybe all of them do it, but surely there's a way to engineer around this. (On a semi-related note, the Lane Departure Warning system is much better than the one in my '13 Accord, which went off so much that I kept it turned off.)
The second - and much more serious issue - is the radio/connectivity/voice recognition system. It's fairly horrendous. Here's a summary:
- The text message system that can read and reply to texts does NOT work with iPhones running iOS 7, the latest system. After scratching my head for hours about it I called customer service and was told this; not willing to believe it, I sent an email to Nissan and was told the same thing. Surely there'll be a software update for this, but it's a glaring oversight in the mean time.
- The voice recognition system is comically horrible. Tell it to call my wife and it'll come back with all sorts of things, ranging from playing a song or finding a gas station or pulling up a list of 5 peoples' names out of my phone book that sound nothing like her name. Normal voice, loud voice, natural language or spoken artificially clearly, it doesn't matter. Just horrible. Grade F horrible.
- Another VR problem: my '13 Accord's VR system let you push the button and say anything, e.g., "Call John Smith" or "Play song 'Radioactive.'" Based on what you said, it figured out what you were trying to do (like call somebody or play a song). The Rogue's system won't do that; you have to hold its hand and lead it down a path by first saying "phone" and then "call John Smith." Whereas my Accord let me hit the button and say "Redial," you have to tell the Rogue, "Phone / Call / Redial." Since there's obviously no such thing as "redialing" a song, you would think the Nissan software engineers would work this out like Honda's did.
- If that last point seems nitpicky to you, bear in mind that you have to deal with voice prompts for all this. When you hit the VR button, a lady says something like, "Say a command for the following categories, like 'phone' or a point of interest followed by a place name." Then, when you say "phone," - assuming she understood you correctly, which is a crap shoot - she comes back and says, "Say a command like ..." and then she rattles off a bunch of phone-related possibilities. After about the 3rd time you hear this, you never, ever need to hear this again, but there's no way to turn it off. In my Honda you could go into settings and put the VR into "advanced" mode, which meant that it stopped prompting you. Nissan needs to follow suit, and fast. CAVEAT: in *theory* you can give it two commands at once, like "Phone call John Smith" or "Audio play Kings of Leon," but the VR software is so bad that the more words you throw at it at one time the more guaranteed you are that it won't work. SECOND CAVEAT: You can cut the prompting off mid-sentence by hitting the VR button again while she's talking, but the system is just slow enough to respond that this gets extremely frustrating.
- The radio software itself can be slow to respond. Example: you get into the Rogue and crank it up, and the radio comes back on to the same volume you had it turned up to the last time you turned it off (which in my case is usu way louder than I want it to be at startup). (A Lexus I owned 10 years ago always went back to a lower volume at startup, but I'll overlook that I guess.) So you frantically start turning the volume knob down, but at first nothing happens, b/c the radio and navi system are still getting started. A second or two later it'll suddenly go to zero, like an underpowered computer that finally found the time to carry out everything you asked it to do. Really annoying.
- The radio software is also generally buggy. Today I was driving along and the radio went dead; I looked at the screen and it had the Nissan logo on it. It had rebooted for some reason. One time it completely froze up while I was driving - couldn't change stations, couldn't turn it off, etc, though it was still playing - and I had to pull over and restart the car for it to work again. When playing an iPod/iPhone, the display in between the gauges routinely gets stuck on "Track no. X" no matter what the number really is. Also, every time you connect an iPhone to it (no matter how many times you've connected the same one with the same music/playlists on it), it has to "index" the music on it for the first few minutes of driving (the info line at the top of the screen shows you % of progress). While it's indexing it's SUPER slow to respond, e.g., you push the steering wheel button for the next song 5 times and nothing happens, only to have it skip 5 songs ahead when it finally gets around to it.
So ... all in all it's a great car so far, but seriously tarnished by VR/radio/connectivity software that acts like it was slapped together by a middle school computer club. Here's hoping for a good dealer experience to fix my build quality issues, and a SERIOUS software update from Nissan soon to fix the radio.
Sorry for the long post - just trying to put the info about my experiences out there.