dholly wrote:What? The Dealer doesn't deny warranty repairs, the manufacturer does. If Infiniti denies a warranty claim the dealer has no further liability to do anything. I'm not talking about a dealer refusing to perform Infiniti approved warranty repairs - short of some lunatic stomping around the waiting room uttering threats to other patrons, why would they? Even if a Dealer's service dept, for whatever reason, refused to complete a manufacturer approved warranty repair, what do you think is going to happen? Infiniti going to strip the dealer of it's agreement? No way, it's easier to let one little incident pass than remove and replace the dealer.
At that point, yes, but if Infiniti Nissan at some point agrees to handle pay the repairs, or is ordered to, then the dealer would do the work. My original point was that it's just not the dealer's call as to whether or not the warranty claim will be honored or not.
Quote »Of course, but I think you missed my point. With our legal system, someone can be 100% in the right - and still never really "win" their case. One of the most common legal strategies is to simply "deep pocket" your opponent into submission. Many, many ways to do this, and it's very effective. Unfortunately, the sad reality is, that the merits of a case often won't be the biggest determinant of it's outcome. And spare me the "attorneys are human, no different than you or me". In every walk of life you will find wonderful, caring people. But, when it comes time to locate the most despicable, arrogant, crooked, self-absorbed leaches on the face of the earth - well, lets just say it would be no surprise if a large percentage of people looked inside the Bar first.[/quote]
And you missed my point. I am not talking about decency. I am talking about an attorney's ability to present a case. Everyone is capable of presenting a good case. An attorney may have more experience, in knowing the best way to present a case, but that's not to say that just becasue an attorney is handling a case and someone else is not using an attorney that it will automatically mean the attorney will win. And the merits of the case are what determines the outcome of a case. There are times where a judge may be biased or even a jury may make a decision noone can have predicted. These are rarities, but they certainly do happen.
Quote »Correct. A case can be tried by an arbitrator only if both sides agree. An arbitrator is an experienced lawyer who serves without pay. In most areas both judges and arbitrators are available to try cases, however, where arbitrators are used, there usually are many arbitrators available and only one or two judges. If both parties agree to have the case heard by an arbitrator, the case probably will be heard sooner because there are more arbitrators than judges. When an arbitrator determines a case, the decision is final and there is not further appeal by either the claimant or defendant. [/quote]
Again, it depends on if the arbitration is binding or non-binding. Terms of an arbitration can be agreed upon prior to arbitration. the arbitrator is never told the terms.
Quote »No. The claimant in a Small Claims action cannot demand a jury trial. A defendant, however, may demand a trial by jury. If a defendant demands a jury trial, the defendant must pay a jury fee and file a $50.00 "undertaking" (security) with the court to guarantee the payment of costs that may be awarded against the defendant. The defendant also is required to make an affidavit specifying the issues of fact which the defendant desires to have tried by a jury, and stating that such trial is desired and demanded in good faith. Jury trials in NY are held before panels of six jurors.[/quote]
Admittedly, I do not know the specifics of initiating a trial by jury. Though, I do know a small claims decision can be appealed where it would then be reheard(perhaps after some other legal steps and hurdles) in a jury trial.
Quote »No. You cannot appeal if your case was tried by an arbitrator. If your case was tried by a judge, you may appeal the decision if you believe justice was not done. Technical mistakes made during the trial are not grounds for reversal. The appellate court will consider only whether substantial justice was done. Very few Small Claims cases are appealed. The expense of appealing is rarely justified in a Small Claims action. Taking an appeal may require retaining an attorney. In addition, the party who is appealing must purchase a typed transmission of the trial proceedings from the court reporter, or from the court when audio recording of the trial is authorized. If no stenographic minutes were taken, the party appealing will be required to prepare a statement of what took place during the proceeding. If a statement is used, the party who is not appealing will have the opportunity to offer changes to the statement. If you decide to appeal, you must file a notice of appeal and pay the required fee within 30 days after the judgment is entered. The party appealing the judgment can temporarily prevent its enforcement pending the decision on the appeal. To do this, a bond or undertaking must be filed with the court to guarantee payment of the judgment should the party lose the appeal. [/quote]
I wan't referring to appealing an arbitration decision. I was referring to a small claims decision. Arbitration is not considered a trial. Two parties who enter arbitration do so under contract and under preset terms that are agreed upon by each party.
Quote »Bingo. My point exactly. You WILL agree to a compromise, because you won't want to spend more $$$ than the amount of the claim to hire an attorney, or take multiple days off work to represent yourself, or spend hours attempting to decipher legal precedent, researching warranty and contract law, responding to counter claims etc... Argue the principle all you want but, when push comes to shove, the Magnussen-Moss Act probably isn't going to do you much good in a situation like this. Been there, done that. [/quote]
Who says I WILL agree? You assume so much. If you have a strong case but someone doesn't want to pay, do you compromise? If your case is questionable, then it might be a better decision to compromise. Of Course, cost is certainly a consideration, but depending on the amount of the claim and the typical cost to go to small claims, there is not nearly the same risk as a full blown jury trial. Keep in mind the same expense considerations apply to a corporation. Would it be cheaper for them to pay for warranty work instead of paying more in expenses to defend a trial? And if they decide to defend it, what are their chances of winning? The argument is not one-sided.
The law doesn't dictate the specific coverages of a warranty. What it dictates is the guidelines for how a warranty can be offered, what constitutes a warranty and sets forth legal limitations as well. The court must consider any laws that apply to a case. When liability is determined in a car accident, the rules of the road are heavily considered. But the facts and merits of the case are compared to these laws and the court then decide how the laws apply to the case. The same is true for any case. It's one thing to accept a court's decision. It's another to assume you lost before the bell is even rung.