mad at heavy throttle

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Fenvy
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i ordered, bremco cross drilled & slotted rotors for q45, redrilled to 5 lug

I paid 171 to have it shipped and oh no, I got bradi cross drilled & slotted rotors redrilled

is this bradi **** any good? and I am kind of mad becuase I Can't get ahold of heavythrottle for an explanation due to after business hour.

:(


gabossie
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That sucks, but give them a chance, I'm sure they have an explanation. Sucks that you have to wait till Monday now though.

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BadMojo
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I've never heard anything bad about Bradi. As I recall, they were a big competitor of Brembo in Italy, then they went bankrupt and were purchased by a wholly owned subsidiary of Brembo. So, AFAIK, they are kind of owned by Brembo in a round-about way.

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PalmerWMD
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I also heard they are the excat same rotors now.

Bradi division are likely better that some other Brembo rotors .Some Brembo are made in China I believe?The Bradis are Italian if memory serves.

Fred..:)

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BadMojo
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PalmerWMD wrote:I also heard they are the excat same rotors now.

Bradi division are likely better that some other Brembo rotors .Some Brembo are made in China I believe?The Bradis are Italian if memory serves.

Fred..:)


Bradis are Italian. Their website is errr...spare, but notice the .it at the end. AFAIK, they were Brembo's biggest competitor in Italy until recently. Their rotors still seem to be held in pretty high regard.

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rico05
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Yeah, HT will never get my business again. I ordered a friggin exhaust gasket and 12 days later I get a call.

"Do you still want it? They were back ordered"

F* no, not if you suck that bad at customer service. P2M will get my money from now on. Their shipping is slow as hell at HT and their customer service SUCKS.

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GEO
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Jesus.

Bryants95240sx
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i ordered an obx strut tower bar from HT the other day a few days latter ups guy arrives what does he had me......an obx shortshiffter

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SmithSR
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There are testimonials from both sides of the aisle. I've read countless posts about HT being top notch. I've read a few about HT screwups. As long as there are humans, there will be human error.An outfit that has solid, longstanding relationship with it's customer base is still capable of making mistakes.

Bryants95240sx
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im not bashing them or anything i called them up they gave me no hassle about it and are refunding me my money

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Fenvy
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what do you guys suggest I do?

keep the rotors and ***** for a replacement?

I just want whatever is better, if bradi is better I'll keep it, if brembo is better I Want a replacmeent!

hey how do I know if these are zinc coated or not?

Onizuka
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I have spent thousands at P2 and HT and they are both top notch in my book. With the nightmares I have had with many other companies im glad to be patient with minor setbacks (which have happended with both)

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Hijacker
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the only problems i have ever had with heavy throttle or P2M is when I order too late and I have to wait a few extra days. It sucks, but it happens.

msaskin
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Yeah, I've had excellent luck ordering from both of them.

That said, heavy throttle makes it plenty known (if you call them) that the 26mm rotors they sell are Bradi's and the 30mm rotors are Brembo's. It really makes no difference what-so-ever, especially at the level you're probably driving at.

If you were actually competing in NASA/SCCA/Whatever road races, I'd be concerned with brand...for the driving that 99% of the people on this board do, it doesn't make the slightest bit of difference.

~matt

Anand
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HT is a great place to shop.

If you notice how long they have been in business and there are not many people that will say that they will never do business with them...

go ahead and search... like SmithSR said, they are Human so they will make mistakes

ALSO, I talked to them last month and they told me that a few of their mechs were leaving the company for various reasons so they were(are?) understaffed. They were pulling 12~16hr days

and you can imaging what that will do to a person.

These guys are running legit shops that do great work. Sorry to say but you guys need to stop complaining on little things and call them up.

they will fix whatever is wrong!

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Fenvy
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The question is not rather HT is a great place to shop or not. The question is more in the line of: ****, this happened, now what. I stated that I was upset at HT because I can’t get a hold of them for resolving this issue. It’s easy to understand reputable business having slight problems. I can too, accept human errors. I am unclear in my mind as to the intent behind HT for sending me the wrong rotors. I’ve just visited HT’s website and found that they are selling brembo rotors, not bradi’s. I’ve also found from varies websites that bradi rotors are knock offs and people sell them as brembos. Could it be that HT is doing the same? Is this, almost cheating? Could it be that the reputable HT is trying to sell something not as described? I was thinking about motor swap from them before I found phase2, now I am almost glad that I didn’t go with them.

I read the invoice again, it cleared stated brembo, but after further inspection of the package and rotor, they both read bradi. Yes it may be Italian, but keeping it for that sake is like buying something just for being jdm, which defies logic. I've paid more for brembo and brembo I shall get, or my money back. I’ve helped my friend install brembo rotors on his rav4 about half a year ago. These bradi knock offs are pale in comparison to those brembos as far as quality is concerned. What about me? I am in dire need of brake services because the pads are nearly gone and the MBC is leaking, eating away at the paint in the engine bay. This is caused by my constant need for braking, be it warped rotors, be it worn pads, be it thinned brake fluid. More of my time and money is lost because HT is unable to provide the proper service, be it intentional or unintentional. Now because of this issue, I suspect it will take another 2 weeks before I can ship the rotors back, probably at my expense, and get the correct replacement.

Again, as I’ve stated, I’m not mad at HT at the moment, I am just upset because I am losing time, and that I have to wait until Monday before I can speak to them. It’s funny how people are willing vouch for these companies but not take any responsibilities. No, don’t get me wrong, I think HT is probably a great company. And this great, friendly message board is doing well probably because of these sponsors. But as I recall, those who vouched for CP Racing and SWA Racing, were sure to fall silent when something goes wrong. Who’s taking the responsibility? Me.

I'll call them on monday and give you guys an update.

00_Altima MD
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They are the same rotors!

Anand
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you have a very valid point there.

I am not backing up the company nor am I trying to say that you are wrong..

You had a legit problem with HT. I have nothing to do with either you or HT. I am just here so no one else on the boards thinks that this is how HT does their business.

I am just merely stating the fact that they are a reputable company and they didn't get this far by ripping people off.

In this case, I do not know if they are the same or different or the rotors that you got are knock offs or anything. that is the reason I didn't say anything to you.

you have to understand one thing. These sponsors pay ourr bills here and we have to support them as much as we can.

I personally do not have enough money to shop from all of our sponsors or else I would have my own excperience to share with everyone. I have shopped with a few of our sponsors and the interaction wa wonderful. I have tlaked to HT on the phone and they have been very helpful even when I didn't buy anything from them.

As far as taking responsiblity for the shop, I don't know what I can tell you because again, they are our sponsors, we have an obligation to plug them. We try to do the best research we can and convey that to the public.

SOmetimes our research comes out wrong. Sometimes the shops that we thinkare great turn out bad. We all have gone through this.... NICO has taken hits from our own... I don't need to go into details about it..

BUT, I am sorry that you went through this but as far as I know about HT, I can tell you one thing is that they will try their best to resolve the issue.....

and good luck!

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Fenvy
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jeff have ht said brembo owns bradi

and it';s the same thing

dammit, what should I do?

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Ajax
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uh, stop worrying about brand name so much. If it's the same part, who cares whose name is on it?

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Fenvy
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when you pay about 50$ more you are goign to worry

BuudWeizErr
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god, shut up with this crap about comparing HT to CP Racing and etc.

one company has been around longer than it was "the in" thing to own a 240, so more than likely, they've been around longer than you've had your 240, and the other provided crappy parts at crappy prices and started their business to get rich off of the bandwagoners.

HT will make it right, they always have in the past. And FYI, Brembo doesn't make 26mm rotors for Z32's, so you might be SOL regardless.

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fiznat
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Ford owns subaru now... does that mean every subaru that comes off the line is a ford? or every ford is a subaru? I dont think so.

It doesnt say anywhere on their site about Bradi, I would be upset. This is something they should have clearly outlined when you buy the rotors, not a cheap "oh but they're the same thing" comment when you call. Screw that. I realise HT is a good company and theyve been around for a reason, but you PAID for a particular brand, you should get it. Dont let people here make you feel bad about wanting a particular brand: because THATS WHAT YOU BOUGHT. There is no reason why you shouldnt have received it.

My 2 cents (actual cash value $.00000000000000000000001 but still)

Projex240
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ChunkiDori wrote:god, shut up with this crap about comparing HT to CP Racing and etc.

one company has been around longer than it was "the in" thing to own a 240, so more than likely, they've been around longer than you've had your 240, and the other provided crappy parts at crappy prices and started their business to get rich off of the bandwagoners.

HT will make it right, they always have in the past. And FYI, Brembo doesn't make 26mm rotors for Z32's, so you might be SOL regardless.


thats not true--i have brembo blanks and i also have 36mm N/A calipers

i still have the box and original packing.:)

and yeah--they are brembos--no i didnt get screwed.

-Josh

BuudWeizErr
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hmmm, well i guess brembo started making them. when i ordered my brakes (30mm) almost a year ago, it was brought to my attention that brembo didn't make 26mm rotors. I guess that changed.

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Fenvy
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fiznat wrote:Ford owns subaru now... does that mean every subaru that comes off the line is a ford? or every ford is a subaru? I dont think so.

It doesnt say anywhere on their site about Bradi, I would be upset. This is something they should have clearly outlined when you buy the rotors, not a cheap "oh but they're the same thing" comment when you call. Screw that. I realise HT is a good company and theyve been around for a reason, but you PAID for a particular brand, you should get it. Dont let people here make you feel bad about wanting a particular brand: because THATS WHAT YOU BOUGHT. There is no reason why you shouldnt have received it.

My 2 cents (actual cash value $.00000000000000000000001 but still)


hey thanks for your .000001$ comment

yeah, I guess it's disappointing when you don't get what you thought you paid for...

it's not just cp racing, swa kind of screwed me and many others over with the b&m short shifter thingy

... and now heavy throttle.

I spoke to jeff from ht and he explained that brembo owns bradi, not sure if that's true or not but he did offer to take the rotors back if I don't want them so that makes me feel better.

now I just got to decide what to do with it... eithe return them or just go with blanks + redill

180fan
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I'd say keep em. Not worth the hassle. I got brembo rotors but another local MR2 guy asked me if they were bradis and everything said brembo. That was a few years back too but dunno if it makes a difference since they're probably the same part just different name stamped on em.

sgpnismo
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Jeff @ heavythrottle is the coolest guy selling sr parts. And why would you be mad at them because you called after business hours??

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AZhitman
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No difference. Much ado about nada.

Truth be told, SP Perf. rotors are the same as well. Critical measurement for rotors is WEIGHT.

Lighter than OEM = JUNK.

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rico05
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Well I had a mix up odering parts from them before. Took 3 weeks to get a Walbro and the MAF adapter plate that I ordered never came. It was on the invoice, but not in the box. They did refund me quickly. But the only 2 times that I have delt with them have ended in less than staisfactory service. That is enough for me to look elsewhere for my parts.


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