Love my Murano but.....

Forum for the unique Murano, and official home of Nissan Murano Club!
nafddur
Posts: 207
Joined: Tue Feb 10, 2009 5:41 am
Car: ???? Nissan Maxima
???? Nissan Murano

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Timmbo wrote:That is bad luck! I have had a few minor issues with my Armada, but all in all, I certainly can't complain, and I am pretty anal, my Altima, knock on wood, has not had any issues at all.
You're exactly right, Tim - bad luck might be the most philosophical way to view (most of) the problems we see here. Especially the more severe and stranger ones like this head sealing issue.

We've had a number of Nissans (Maximas, Muranos, Altimas and Quests) in our family with nary a problem. A handful of minor issues along the way, but never a significant problem.

That's why Nissan remains such a successful car manufacturer.


Mymurano09
Posts: 17
Joined: Wed Oct 14, 2009 6:46 am
Car: 2009 Nissan Murano

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nafddur...Well lets hope that Nissan does the right thing.

Phantomteg
Posts: 25
Joined: Thu Oct 15, 2009 9:56 am

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Last night I finially was going to pick up the car after it not being ready friday as promised. So we pick it up at 6pm drive 3 mins down the road to go eat and my wife is complaining about a noise from from the AC and when we stop i can see smoke coming from the hood and the smell of colant. I hop in the drivers seat and tell her it needs to go back right away, but before i could get 200 yards the inside fills with smoke and the check engine light comes on. 30 mins latter the nissan town truck showed up and brought it back, I left a VM for the GM and service managers.

This morning I get a Call from the SM telling me that its getting worked on first thing and he'll update me with more imformation (of course appologing the whole time and saying how he yelled at the techs and service advisor.) So now my car is supposed to be ready, it over heated because there was air in the cooling system that the tech did not bleed and thats the offical story, the SM apologized a lot and offered me my 30K mile service for free since im getting close, I'm also getting the Rubber trunk liner for free and they are detailing my car now and offered to deliver it to me to save me my already wasted time. I'd rather meet them all face to face so I'm picking it up in 50 mins.

Mymurano09
Posts: 17
Joined: Wed Oct 14, 2009 6:46 am
Car: 2009 Nissan Murano

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Sorry to hear that you are still having problems. I took mine back Friday and they checked it and said it is fine. I still smell antifreeze very strong. I am not convinced that it is the antifreeze that they claim they spilled. I would think it would be burnt off by now. I still question the girgling sound coming from I assume the coolant. .....it didn't sound like that before. I also smell every now and again a burning rubber smell. Not much more I can do except hope when Nissan finally calls me back in 10 days with their decision that it is the right decision.

Phantomteg
Posts: 25
Joined: Thu Oct 15, 2009 9:56 am

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Well my car seems 100 times better now... I got all my free stuff, and MyMurano09 last night before the car died I did hear like a gurgling sound coming from the vents, but it had to have been coolant, now that they fixed mine, I was told it was an air bubble and been bleed that all seems good now. Although I do still have a bit of an odor from the coolant. A family friend who works for Infinity advised me to write a letter to Nissan North America about all the issues I've had an just maybe they would extend my warranty, I guess sometimes they do that he said.

Mymurano09
Posts: 17
Joined: Wed Oct 14, 2009 6:46 am
Car: 2009 Nissan Murano

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Glad your car is fixed ...finally. Makes me wonder about these mechanics that are working on our cars. Aren't they certified Nissan mechanics?


nafddur
Posts: 207
Joined: Tue Feb 10, 2009 5:41 am
Car: ???? Nissan Maxima
???? Nissan Murano

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Phantomteg wrote:I got all my free stuff
You might have got a `free' trunk liner, but there is NO 30K mile service on Muranos. Wonder what they claimed to have done to yours that all of the others don't need?

KJSmitty
Posts: 122
Joined: Wed Sep 03, 2008 9:19 am
Car: 2009 LE

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nafddur wrote:
You might have got a `free' trunk liner, but there is NO 30K mile service on Muranos. Wonder what they claimed to have done to yours that all of the others don't need?
Dealerships tend to make up all kinds of "Service plans / intervals" that you wont find in the owners manual.. Some "somewhat" relevant, and others purely money making schemes presented to those that don't know any better or think they are taking care of their prized possession perfectly.


Phantomteg
Posts: 25
Joined: Thu Oct 15, 2009 9:56 am

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Ya know I haven't even looked at the manual in a while, it seemed like a logical service interval. If there really isn't a 30K service then I'm going to request that the $670 dollars that it otherwise would have cost be applied to a nissan extended warrenty or a new set of tires or something.

nafddur
Posts: 207
Joined: Tue Feb 10, 2009 5:41 am
Car: ???? Nissan Maxima
???? Nissan Murano

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Phantomteg wrote: Ya know I haven't even looked at the manual in a while, it seemed like a logical service interval. If there really isn't a 30K service then I'm going to request that the $670 dollars that it otherwise would have cost be applied to a nissan extended warrenty or a new set of tires or something.
Actually, they might be considering the air and in-cabin filters, a tire rotation, and an oil change as the 30K maintenance. But those shouldn't cost $670. In fact, I can't believe anyone would have a dealer do those items in the first place. Anyone could do all of those themself in about an hour (maybe 1 1/2 hours depending on what kind of jack is being used) and for about $50 in their own driveway.

Even antifreeze and the acessory belts don't get done until 60K.

Oh yeah - let us see the 30K check list when you get it. Those lists are always good for a laugh.

Phantomteg
Posts: 25
Joined: Thu Oct 15, 2009 9:56 am

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Actually the official service schedule that came in my owners manual, says to change all the belts at 30K along with trans fluids and wipers, rotating tires, oil, lube everything, in cabin air filter, replace radiator cap. So its in the book, not that i believe you should do everything they say, but it is in fact there.

nafddur
Posts: 207
Joined: Tue Feb 10, 2009 5:41 am
Car: ???? Nissan Maxima
???? Nissan Murano

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Phantomteg wrote: Actually the official service schedule that came in my owners manual, says to change all the belts at 30K along with trans fluids and wipers, rotating tires, oil, lube everything, in cabin air filter, replace radiator cap. So its in the book, not that i believe you should do everything they say, but it is in fact there.
That's definitely some generic maintenance list - NOT for Muranos. And WHO would pay dealer rates to change the wipers (something car parts places do for free), rotate the tires, or `lube everything" (whatever that is!). And has anyone ever replaced a radiator cap as routine maintenance? Funny, a couple things that could legitimately be in there (like the air filter or even coolant - though Nissan officially says to do that at 60K) are missing.

Again, that's a bogus list (but thanks for sharing). Go by the FSM for your Mo.

Phantomteg
Posts: 25
Joined: Thu Oct 15, 2009 9:56 am

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nafddur wrote:
That's definitely some generic maintenance list - NOT for Muranos. And WHO would pay dealer rates to change the wipers (something car parts places do for free), rotate the tires, or `lube everything" (whatever that is!). And has anyone ever replaced a radiator cap as routine maintenance? Funny, a couple things that could legitimately be in there (like the air filter or even coolant - though Nissan officially says to do that at 60K) are missing.

Again, that's a bogus list (but thanks for sharing). Go by the FSM for your Mo.
So where can one find the offical Murano list with out all the other BS? This way I can take it and show the dealer and get something else instead.

nafddur
Posts: 207
Joined: Tue Feb 10, 2009 5:41 am
Car: ???? Nissan Maxima
???? Nissan Murano

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Phantomteg wrote:
So where can one find the offical Murano list with out all the other BS? This way I can take it and show the dealer and get something else instead.
I suggest using the Maintenance (MA) Section, pages MA-1 to MA-31, of the FSM. It's the last section in Vol. 4 of my 04 manual. Don't go by the BS lists the dealers give you. Those are just money makers for them.

govols0511
Posts: 38
Joined: Sun May 31, 2009 10:03 am
Car: 2009 Murano LE AWD

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Sorry you're having such troubles with your Murano...I have a question for you. Is the antifreeze smell strong? And constant? Sometimes I smell a bit of freeze, but it quickly goes away and isn't very strong. Did yours start that way? Thanks for any insight!

Dou09 LE tinted bronze

KJSmitty
Posts: 122
Joined: Wed Sep 03, 2008 9:19 am
Car: 2009 LE

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govols0511 wrote:Sorry you're having such troubles with your Murano...I have a question for you. Is the antifreeze smell strong? And constant? Sometimes I smell a bit of freeze, but it quickly goes away and isn't very strong. Did yours start that way? Thanks for any insight!

Dou09 LE tinted bronze
Our 09 Mo antifreeze oder has been relatively constant from day one (now have near 17K on it). However, many days it is near non existent and others I am expecting dripping fluid under the car....

Bottom line, if you are smelling it, possibly worse on the drivers side, you most likely have the same seep the rest of us have/had. Normally you should not smell antifreeze at all etc..

I have yet to have the wife's Mo looked at again - but have been monitoring this thread for those that have. I'm hoping all is well with their Mo's and do ask that they check back in with a post repair update etc.

Best of luck with your Mo. I hope you don't have the seep yet if you're smelling it you probably do. Get it documented with your dealer/service dept ASAP.

Good luck

govols0511
Posts: 38
Joined: Sun May 31, 2009 10:03 am
Car: 2009 Murano LE AWD

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What's the latest on our anti freeze issue...I have an 09 LE and every now and then I smell anti freeze, albeit very slight odor. The dealer doesn't have a clue. Hope you have some good info on how your situation turned out.

Doug

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IvoryPearl07G
Posts: 14
Joined: Tue Apr 15, 2008 4:34 am
Car: 2007 Infiniti G35 Sport Sedan
Contact:

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not a murano only problem

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mine went bad at 50k miles...i found this two nights ago...its not a murano only problem since numerous other vq35hr equipped 350z and g35s have the same issue i have. and dealers have yet to fix ONE CAR. two vehicles timing chains let loose from the stress(compression is low on a cylinder or two).


mines going to infiniti in a few days and i am telling them what the problem is.

KJSmitty
Posts: 122
Joined: Wed Sep 03, 2008 9:19 am
Car: 2009 LE

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Digging up an old thread,
I was one of the first to question the antifreeze leak "smell" on the 2009 Muranos. Well finally, at the 59,800 mile mark on my wife's 09 LE they have "finally" agreed that I have an antifreeze leak and it has been the head gaskets from day one. Of course as a former Nissan tech I knew this all along. From 3k miles old to now I had the dealer check and document that I "had no antifreeze leak" several times.. I fully expected to have an overheat issue at the worst possible time yet the dealer said all is well and "heck no, it could not be the heads...." Fast forward and here we are.

My concern all along was antifreeze may also be seeping into the crankcase. I'm not 100% sure yet I do not think this was the case due to I change my own oil and not once did I see anything oil wise that led me to believe moisture was present. Nor did the exhaust ever give off the very noticeable smell of antifreeze in the combustion chamber etc.

The bad - Nissan/Dealerships refused to actually look into this issue and take the very strong smell serious. I still fully believe they knew all along yet were avoiding repairs. Nothing new in the automotive industry regardless of make/model.

The good - at least they are performing the repair/head gasket replacement now.

The unknown - will the wifes Mo ever be the same when it returns to me next week??? Fingers crossed. Besides a bad transmission speed sensor, stripped out steering colume motors/gears and a few rattles its been a very dependable vehicle.

Cheers


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