liftgate problem

Discussion forum for the Infiniti JX35 / Infiniti QX60 - This 7-seat premium crossover dominates the class.
M@ryland
Posts: 6
Joined: Sun Mar 05, 2017 8:32 am
Car: infiniti jx35 2012

liftgate problem

Postby M@ryland » Sun Mar 05, 2017 9:58 am

I am new to this site. My husband changed the battery on my fx35 2012. Everything worked perfect prior to the change. The button on side of steering wheel is in the on position. Key fob, button on litgate and button on dash will not operate liftgate. The only way to open liftgàe is manually from inside latch. My husband checked fuses in inside and engine fusebox. We could not find the fuse for the liftgate so we checked them all. I have read several articles regarding a battery change causing the need for re-initializing certain things. I have tried procedures for other makes but can't find the process for nissan/infiniti. Does someone have ideas or tell me the process before spending$$ at the dealer.


M@ryland
Posts: 6
Joined: Sun Mar 05, 2017 8:32 am
Car: infiniti jx35 2012

Re: liftgate problem

Postby M@ryland » Sun Mar 05, 2017 11:16 am

Sorry, it's a 2013 JX35. Didn't have enough coffee this morning.

04pathse
Posts: 554
Joined: Sun May 02, 2010 2:55 pm
Car: 2004 Nissan Pathfinder SE
2008.5 Mazda Mazdaspeed 3

Re: liftgate problem

Postby 04pathse » Sun Mar 05, 2017 6:44 pm

Can it be opened in "manual mode" by pressing the switch above the license plate as referenced in the owner's manual page 3-23?

M@ryland
Posts: 6
Joined: Sun Mar 05, 2017 8:32 am
Car: infiniti jx35 2012

Re: liftgate problem

Postby M@ryland » Mon Mar 06, 2017 8:35 am

No it can only be opened manually from the inside latch.

04pathse
Posts: 554
Joined: Sun May 02, 2010 2:55 pm
Car: 2004 Nissan Pathfinder SE
2008.5 Mazda Mazdaspeed 3

Re: liftgate problem

Postby 04pathse » Mon Mar 06, 2017 10:53 am

In the FSM it does not show that the power liftgate is required to be reset/initialized after disconnecting car battery.

check page 91
http://www.nicoclub.com/service-manual? ... 13%20JX/PG

I believe I read somewhere in the FSM that the power liftgate control module is located behind a removable panel in the cargo area.
Maybe try disconnecting the harness plug that goes into the module and plug it back in, might not do anything but I think it is worth giving it a shot.

M@ryland
Posts: 6
Joined: Sun Mar 05, 2017 8:32 am
Car: infiniti jx35 2012

Re: liftgate problem

Postby M@ryland » Mon Mar 06, 2017 7:20 pm

Thanks for the idea. Will try and let you know

M@ryland
Posts: 6
Joined: Sun Mar 05, 2017 8:32 am
Car: infiniti jx35 2012

Liftgate lock actuator

Postby M@ryland » Mon Apr 10, 2017 4:44 pm

My liftgate will not work. Neither the key fob, button on liftgate nor button on left side of steering wheel will get liftgate to open. No it's not the power button. Brought to dealer for diagnostic answer. They said it is the liftgate lock actuator. My husband took that part out and hooked it up to a 9v battery and it works. I called dealer tonlet them know and of course they insist that the actuator is the problem. We think that there is no power getting to the actuator. We checked fuses and all good. Could it be the liftgate control module or automatic liftgate control unit? Anyone else having problems with this 4 year old product? Of course warranty expired in September. I have been manually opening for 2 months now bc don't trust the dealer.

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Rogue One
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2012 Nissan Rogue SL
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Re: Liftgate lock actuator

Postby Rogue One » Mon Apr 10, 2017 7:55 pm

M@ryland wrote:My liftgate will not work. Neither the key fob, button on liftgate nor button on left side of steering wheel will get liftgate to open. No it's not the power button. Brought to dealer for diagnostic answer. They said it is the liftgate lock actuator. My husband took that part out and hooked it up to a 9v battery and it works. I called dealer to let them know and of course they insist that the actuator is the problem. We think that there is no power getting to the actuator. We checked fuses and all good. Could it be the liftgate control module or automatic liftgate control unit? Anyone else having problems with this 4 year old product? Of course warranty expired in September. I have been manually opening for 2 months now bc don't trust the dealer.
Just a friendly note. Cross-posting (i.e. posting the same message in more than one forum board) is frowned upon. It's confusing and often counterproductive. Please choose the forum topic that is closest to your post, and place it there only. If you should create a post in one forum, and later realize it would be more appropriate in another forum, please delete the original before posting it again.

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M@ryland
Posts: 6
Joined: Sun Mar 05, 2017 8:32 am
Car: infiniti jx35 2012

Re: liftgate problem

Postby M@ryland » Tue Apr 11, 2017 3:20 pm

04pathse you are a genius. It was the control module. He had to take the back seat out and some other parts to get to it. He disconnected the harness to reset and once he connected it. Voila!

04pathse
Posts: 554
Joined: Sun May 02, 2010 2:55 pm
Car: 2004 Nissan Pathfinder SE
2008.5 Mazda Mazdaspeed 3

Re: liftgate problem

Postby 04pathse » Wed Apr 19, 2017 8:44 am

M@ryland wrote:04pathse you are a genius. It was the control module. He had to take the back seat out and some other parts to get to it. He disconnected the harness to reset and once he connected it. Voila!
Glad to hear it!

Nysuperdan
Posts: 1
Joined: Sat Jun 10, 2017 3:04 pm

Re: liftgate problem

Postby Nysuperdan » Sat Jun 10, 2017 3:07 pm

Where exactly is this control module to disconnect? I have the same car doing the same thing with the dealership telling me the same thing. $870. I've looked but can't find it

gobigted
Posts: 1
Joined: Tue Jan 02, 2018 8:46 pm
Car: 2015 Nissan Pathfinder SL

Re: liftgate problem

Postby gobigted » Tue Jan 02, 2018 8:50 pm

I'm having this issue on my 2015 Nissan Pathfinder. Where is the power liftgate control module located exactly?

calwilson
Posts: 1
Joined: Mon Mar 26, 2018 3:07 pm
Car: 2015 Nissan Pathfinder Platinum 2W
2008 Infiniti M35S

Re: liftgate problem

Postby calwilson » Mon Mar 26, 2018 7:57 pm

Have same problem with mine, would like to try the Control module before I have dealer rip me off.

Also where are the fuses for lift gate?

rprzynosch
Posts: 1
Joined: Thu Jul 12, 2018 9:17 am
Car: 2014 Nissan Pathfinder, 2012 Infinity G37X

Re: liftgate problem

Postby rprzynosch » Sat Jul 14, 2018 12:15 pm

I had same problem on 2014 Pathfinder. By removing a contact from the battery for 15 minutes the lift gate control module reset itself and the issue was resolved. Put a 3 month aggrevation to rest!


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