Are you complaining? I thought you liked these guys? From what you said about them they seem good. 3 hours seems ok. Keep in mind you are providing the parts. That cuts his profit margin on a job. Most shops won't do that. Kind of like taking your steak to Texas Roadhouse. No offense.Lets face it, you are a very informed/ knowledgeable customer!qship96 wrote:My shop wants 2 hours labor to do the tension rod bushings, and 1 hour labor to change rack boots!
A simple solution would be to look in the labor guide. That is probably where he got his numbers.From what you said before this guy is worth every penny! Good shops are scarce! Let us know how things go.qship96 wrote:No, not complaining....i know the job will be performed correctly and the car will be in excellent hands, just wondering on the time involved to r/r bushings with a press- I kinda thought each side could be done in 30 minutes, but I am no expert!
Ding ding... we have a winner! It sounds like they're padding the labor a bit to make up the lost parts profit... I guess a more up front way of doing this would be to have a "we supply parts" labor rate, and a "bring your own parts" labor rate - but the confusion with the average customer might be even worse that way.Trumpkin wrote:Keep in mind you are providing the parts. That cuts his profit margin on a job.
This isn't new with IOS! I've had this experience since I've first used them...hopefully you will receive the correct part the 1st time around!qship96 wrote:I ordered tension rod bushings from I.O.S Tuesday afternoon, they were in stock at $25/each.......it is now Thursday evening and they have not yet left IOS......ugh......wish they had a little better sense of urgency!!!!