ITB notice received from Infiniti for 2011 M56

Forum for Infiniti M35 and M45, and Nissan Fuga owners.
Blastphemy
Posts: 109
Joined: Tue Jul 20, 2010 5:06 pm
Car: 2011 Infiniti M56
2010 Infiniti FX50

Post

I received a notice from Infiniti in the mail today that mentions some free repairs. I believe the campaign numbers are ITB11-046, ITB11-047, and ITB11-052.

DEAR INFINITI OWNER:

Infiniti is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, we want to bring to your attention important information about your vehicle

REASON FOR CAMPAIGN:

Inifiniti has become aware of customer concerns with poor sound quality when using the Bluetooth hands-free phone system and a lack of a call waiting function on their vehicles. In addition, Infiniti believes your vehicle could potentially exhibit unusual noises when operating the rear window sunshade.

WHAT INFINITI WILL DO:

To help address these concerns, Infiniti will install an improved Bluetooth microphone and update the software in your vehicle to enable the call waiting function. Additionally, Infiniti will replace the power rear sunshade in your vehicle. This service, free for parts and labor, should take about 3 hours to complete, but your Infiniti retailer may require your vehicle for a longer period of time based upon their work schedule. Please contact your Infiniti retailer to perform this important service.

WHAT YOU SHOULD DO:

Please contact your Infiniti retailer at your earliest convenience in order to arrange an appointment to have this functionality added to your vehicle at no charge to you for parts and labor. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Infiniti retailer.

If you have additional questions, you may contact the National Consumer Affairs Department, Infiniti Division, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll-free number is (800) 662-6200.

Thank you for your cooperation.
Edit/Delete Message


User avatar
kluken
Posts: 168
Joined: Tue Aug 21, 2007 3:33 pm
Car: 2011 Infiniti M37 S

Post

Funny my rear window shade starting making hell of a noise last week and I have appointment for tomorrow to get it fixed and I received the notice in the mail last night. I called dealer to make sure they will do the BT mic tomorrow as well since I have hated the BT in this car (M37S) since I got it 15 months ago and sounds like they finally are fixing it.

bpratt
Posts: 16
Joined: Wed Dec 29, 2010 3:59 pm
Car: 2011 M56S

Post

I also got this mailer yesterday as well, just as my rear sunshade starting misbehaving. Good timing, anyway.

Mine also said they would replace all 4 window motor switches, and I have had problems with the auto-up function not always working properly.

I have a 2011 M56S bought in December, in case that makes a difference.

Bob

DougC
Posts: 37
Joined: Sun Apr 03, 2011 8:36 am
Car: 2011 Infiniti M56

Post

I just received the same notice, and have an appointment to take my M56 in Friday. They've already replaced the rear window sun shade once, shortly after I bought the car in December, 2010. The shade wasn't working just after delivery and when I took it in and pointed that out to them they said "Yeah, we thought that might be a problem. It gave us trouble pre-delivery too ." I was not overly impressed with their quality of delivery prep.

Frankly, my biggest beef with the car is the lousy voice pronunciation of street names on the nav system. Even the simplest street names get an "L" added mid-word or just plain garbled pronunciation. The poor girl can't handle anything ! My older Lexus system was perfect by comparison, as is the Garmin 1450LMT we bought for my wife's Sienna van. The dealer said this was the best they could do. Wow !

On that note...the Garmin shows actual miles per hour while driving...I can't get the Infiniti system to do that. Anyone know how ?

Keep the rubber side down folks, Doug

m11ilt
Posts: 29
Joined: Thu Nov 16, 2006 11:40 am
Car: 2007 M35x

Post

2011 M37X- Got my notice over the weekend. I agree and have previously posted the annoying Iphone4 bluetooth issues. I hope this fix will work. Ironically, my window screen, which I seldom use, got stuck last week in the up position. Looks like they are all malfunctioning at the same time.
Love the car. Just have 12,000 miles on it and my MPG is actually increasing. I am getting now 24ish on Highway and 20 in city. Only things I do not like is: side mirrow should close automatically instead of manually when car is shut off, Fuel door on oposite side of driver and heated steering wheel gets warm then turns off?? Other than that I am happy with the car. Alot better than my previously 2007 M35X.


Return to “Infiniti M35 and M45 Forum”