Post by
Blastphemy »
https://forums.nicoclub.com/blastphemy-u164722.html
Thu Sep 15, 2011 2:40 pm
I received a notice from Infiniti in the mail today that mentions some free repairs. I believe the campaign numbers are ITB11-046, ITB11-047, and ITB11-052.
DEAR INFINITI OWNER:
Infiniti is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, we want to bring to your attention important information about your vehicle
REASON FOR CAMPAIGN:
Inifiniti has become aware of customer concerns with poor sound quality when using the Bluetooth hands-free phone system and a lack of a call waiting function on their vehicles. In addition, Infiniti believes your vehicle could potentially exhibit unusual noises when operating the rear window sunshade.
WHAT INFINITI WILL DO:
To help address these concerns, Infiniti will install an improved Bluetooth microphone and update the software in your vehicle to enable the call waiting function. Additionally, Infiniti will replace the power rear sunshade in your vehicle. This service, free for parts and labor, should take about 3 hours to complete, but your Infiniti retailer may require your vehicle for a longer period of time based upon their work schedule. Please contact your Infiniti retailer to perform this important service.
WHAT YOU SHOULD DO:
Please contact your Infiniti retailer at your earliest convenience in order to arrange an appointment to have this functionality added to your vehicle at no charge to you for parts and labor. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Infiniti retailer.
If you have additional questions, you may contact the National Consumer Affairs Department, Infiniti Division, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll-free number is (800) 662-6200.
Thank you for your cooperation.
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