*UPDATE* Interesting Door Lock Issue

Discussion of Infiniti's amazing (and underrated) sport-luxury crossovers, the EX35 and EX37. For 2014, the EX series will be renamed QX50, in line with Ininfiit's new naming conventions.
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tangywaffle
Posts: 33
Joined: Mon Mar 19, 2007 3:04 pm
Car: 2010 Infiniti G37xS
2008 Infiniti EX35
1997 Infiniti Q45t
Location: Lexington, KY
Contact:

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A few days ago I was sitting in my 2008 EX35 in my driveway after getting home from work. I checked my phone after parking. The car was off. I had not yet opened the door. I was sitting there on my cell, and I accidentally hit either a button on the key fob, or a lock button on the door. Not really sure which because as I had the key in my hand, the same hand reached blindly for the door and I clicked a button. Wasn't paying attention because it had been a long day, and didn't really think much of it. Got out, alarm went off, pressed the UNLOCK button on the key to disable the alarm, exited the car, shut drivers door and then touched the button on the outside driver's door handle to lock her up. The following morning the alarm again went off when opening the driver's door. Pressed the LOCK button on the fob to disarm, and drove to work as normal. Locked her up as before when I arrived at work. Upon returning to my car later in the day I opened the driver's door and the alarm, again, went off. Pressed the button on the outside door handle to disable. Then i got to thinking... I didn't unlock the car before pulling the driver's door open. Usually I do in one smooth motion - reach for the handle, press the button, and open the door all at the same time. Got out of the car. Pressed the button on the door handle to fasten her up, but the driver's door does not lock. It still beeps when I press the outside buttons, and honks when I click the key fob, but the driver's door still won't lock. And now the alarm isn't arming. It still beeps or honks when I press the buttons on the key or door, and every other door but the driver's door will lock, but no alarm. What gives? Not that it makes any difference, but two weeks ago I got the full 60k mile service at the local Infiniti stealership. Called the stealership to see if they had any insight, and it isn't anything they've heard of, but I can bring by, and they'll take a look at it for a diagnostic fee. Just trying to provide every little detail in case any of matters, and I hope someone here has had something similar occur. Surely it's something stupidly simple, but I can't figure it out. Oh, and I have two keys, and the same thing happens no matter which key I have with me. You've helped me in the past, and thanks in advance if you all can help again.
Last edited by tangywaffle on Mon Oct 28, 2013 8:07 am, edited 1 time in total.


Miamiex35
Posts: 7
Joined: Fri Sep 27, 2013 10:11 am
Car: 2008 ex 35

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Do you still have the original battery car?

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tangywaffle
Posts: 33
Joined: Mon Mar 19, 2007 3:04 pm
Car: 2010 Infiniti G37xS
2008 Infiniti EX35
1997 Infiniti Q45t
Location: Lexington, KY
Contact:

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Car battery replaced 10 months ago and key batteries replaced maybe three months ago. Everything else seems to work fine, but I suppose I could get the battery tested at Auto Zone or somewhere similar. Would you say that's the likeliest culprit?

User avatar
tangywaffle
Posts: 33
Joined: Mon Mar 19, 2007 3:04 pm
Car: 2010 Infiniti G37xS
2008 Infiniti EX35
1997 Infiniti Q45t
Location: Lexington, KY
Contact:

Post

Well that was easy. I'm at the Infiniti dealership now, and apparently it's an inop door lock actuator that's covered under warranty. Woot woot for certified pre-owned! Infiniti service is awesome! Apparently it's a known issue to affect the FX and G, but this is the first time my service coordinator has seen it in an EX.

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AWGD8
Posts: 1071
Joined: Wed Sep 10, 2008 5:34 pm
Car: 2008 EX35 AWD JOURNEY

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Good thing it is all fixed. Since we are talking about doors and keys here, I have a question regarding the outside key slot on the driver side door? Can anyone lock or unlock your Ex35 manually by using the glove box key? (from the remote)
I tried to unlock or lock it using that regular key and it doesnt work. What happened if I locked the car and suddenly my remote battery died?

Pls check and report back. Thanks!

CustomLowz
Posts: 137
Joined: Sun Nov 16, 2008 12:24 pm
Car: 2011 Infiniti EX35

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AWGD8 wrote:Good thing it is all fixed. Since we are talking about doors and keys here, I have a question regarding the outside key slot on the driver side door? Can anyone lock or unlock your Ex35 manually by using the glove box key? (from the remote)
I tried to unlock or lock it using that regular key and it doesnt work. What happened if I locked the car and suddenly my remote battery died?

Pls check and report back. Thanks!
Yes, you are supposed to. That's the reason for the hidden key in the remote. If the fob battery dies, you can still get in the car and drive it.

User avatar
AWGD8
Posts: 1071
Joined: Wed Sep 10, 2008 5:34 pm
Car: 2008 EX35 AWD JOURNEY

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CustomLowz wrote:
AWGD8 wrote:Good thing it is all fixed. Since we are talking about doors and keys here, I have a question regarding the outside key slot on the driver side door? Can anyone lock or unlock your Ex35 manually by using the glove box key? (from the remote)
I tried to unlock or lock it using that regular key and it doesnt work. What happened if I locked the car and suddenly my remote battery died?

Pls check and report back. Thanks!
Yes, you are supposed to. That's the reason for the hidden key in the remote. If the fob battery dies, you can still get in the car and drive it.

Did you try your key? Mine doesn''t work at all, but work flawlessly for the glove compartment. :gapteeth:

CustomLowz
Posts: 137
Joined: Sun Nov 16, 2008 12:24 pm
Car: 2011 Infiniti EX35

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AWGD8 wrote:Did you try your key? Mine doesn''t work at all, but work flawlessly for the glove compartment. :gapteeth:
I never tried. Ill check it out and let you know


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