Post by
Team STILLEN »
https://forums.nicoclub.com/team-stillen-u64150.html
Sat Feb 02, 2008 5:57 pm
BlackNWhite,
We run a bit of a skeleton crew on Saturdays, with returns and the like it gets a little bit difficult for an on the spot exchange.
The problems with Injen has been noted, and Jeff (the Sales Manager) has been made aware, to the point where we have begun checking all of the intakes from Injen that are being received to ensure there are no quality issues.
We also realize that they have been shipping mismatched heat shields with the intakes, and will absolutely make sure everyone who ordered gets the appropriate heat shield (although we've found some are happy with the mismatch, who knew? LOL).
We rushed Injen, and then immediately (same day) rushed those same intakes out to get those to you guys as soon as possible, so by the time we heard of potential issues, all of them were on their way.
We apologize for the issues in their QA, and anyone with any problems, please contact us ASAP and we will rectify any issues.
I'm glad this GB went off so well, we're open to anything future you guys would like to jump on, simply let us know.