The problem is that the lock intermittently fails to release. The car is a push button start, so when the ESCL doesn't unlock, the car will not start, and a key icon flashes on the console.
I know this is the problem, because when it fails, I can tap on the ESCL (gold box under the dash on the steering wheel column) and it will release and the car starts.
You can't buy this part through infiniti. I took it to the dealer and they told me I needed to buy the entire steering wheel column. When I purchased one, they removed the ESCL from that column and tried to install it. However, they said the part was also bad. I have since ordered to other replacement ESCL's removed from working vehicles of the same model and year (2007 m35x with adaptive steering control) and they claim these parts also are not working.
I'm wondering if the Infiniti technician is missing something? I took it to infiniti knowing that the replacement would likely require reprogramming, but clearly something is not being done right.
Anyone else have this issue resolved in the past?
Casey - Denver
