Post by
Real Boring 240 »
https://forums.nicoclub.com/real-boring-240-u14264.html
Fri Feb 11, 2005 8:23 pm
Sorry man, I hate to be the bearer of bad news but your pretty much SOL. First of all, APEXi usa does not deal with gray market nor offer any kind of support for gray market products. That was one of my big reasons for buying through usa branch. Second, they don't "service" products. If something is damaged under warranty, they simply replace the unit and ship the item back to japan if its even cost effective. I think they JUST started servicing coilovers and even then, i could be wrong. Your only hope is to have them be the middle man in sending the unit back which i highly doubt because then they will be taking responsibility upon themselves for the safe transports, shipment, etc. Best of luck!
-Rafael
and on a side note, i've been seeing quite a few "didnt disconnect the battery while messing with wires threads" can't stress it enough especially seeing things like this happen.