proxim2020 wrote:
There's no state that has a right of recission law that would allow you to bring a vehicle back because of buyer's remorse. There's no law at the federal level either.
The "buyer's remorse" law varies from state to state. In some states, you do indeed have 72 hours (3 days) in which you may return the car without penalty. Most states DO NOT have a 3 day "Buyers Remorse" law for car buying.
The Utah Div. of Consumer Protection, on its website, stipulates there is no three-day rescission law that applies to motor-vehicle purchases. Few states have such a provision.
California adopted one last year in a compromise that offered certain rights to consumers but didn't make dealers feel they were being duped into providing free three-day rentals.
Usually, it's up to the dealership, in states where there is no "obligation" to allow a return. Saturn offers a 30-day return policy, but most Saturn owners don't realize their car sucks until the 5th week of ownership.
For obvious reasons, however, the dealership doesn't want you to return the car so they may say anything to get you to keep it. Their most common ploy is to make up excuses and stall until the three days expires. Often they'll do this by telling you that the person who handles those problems is "out of the office" or otherwise unavailable. Sometimes they'll just out-and-out lie and tell you that you simply can't return the car (as happened to you).
Your best bet to resolve the problem and/or to find out if your state has a "buyer's remorse" law is to contact the "Consumer Affairs Division" (or similar dept.) of your state's Attorney General's Office. They are there to help you.