To whom this may concern,
Myself and some members on the NICO forums (M-Series subforum) have been having issues with the quality of sound via your Grom Audio unit.
For example...50% volume via OEM CD player = ears hurt. 100% volume via Grom Audio connections = Where's the music?
Is there anyway to help this or improve this so it matches the OEM sound levels more accurately? Try switching from USB to CD at 100% volume.
1) It's bad for the system
2) It's bad for your ears because 100% is LOUD on the OEM components
Also, I have an issue on my own unit. A few weeks ago you guys sent me a new one (due to weird things happening when I was in AUX mode). Every now and then, I will get cracklings when listening via the Grom Audio (USB or AUX, I don't have an iPod) unit almost as if something is loose or the connection is poor. The music gets very staticky. And then it becomes okay. It's done this like 5 or so times and only lasts for a short while. I did notice that, like the first unit I got, the connections on the Grom Box are VERY weak and stuff is way to easy to move around (meaning, the plugs). Can't you guys do some more R&D to make it more sturdy? I really hate to go back inside the dashboard to check the connections, but I feel like that's the only thing I can do. This is the 3rd time I'm going back there. The sound quality has gotten to the point where I've gone back to burning CD's because they sound so much better than the Grom unit.
Please advise as to what I/the forum members (some who own your product and some who are seriously considering it) can do to help alleviate these "issues".
Thank you. I look forward to hearing from you.
P.S. Here is the forum discussion link: howto-remove-radio-and-install-grom-usb ... 99297.html