Thanks for the hints.
I bought a replacement OEM relay from eBay for £10, seemed worth a punt. On seeing the part I was able work out how it all fitted together. There's a clip in the fuse box moulding that moves quite easily with the help of a long thin screwdriver. Came out quickly with no fuss.
If you have a 2010 Murano, don't go sawing up the fuse box !!
So, all's well then, except the bastard horn still doesn't work