Hello,
I am looking for some help/direction. I have a 2008 EX35 (South Florida).I am the original owner. My dashboard is melting and all sticky. The front of the dash around the vents are all cracking. I know this is a known issue with Nissan and I know there is a class action lawsuit for Nissan Altima's for 2003-2008 models. The Class Action lawsuit was instituted in the state of Florida ( I have a copy of the filing if needed by anybody). I've even contacted the lead attorney (
http://www.girardgibbs.com/ ) who told me although they tried to include the Infiniti in the suit, so far the court has rejected Infiniti it's under the same Nissan corporation. Nissan has fixed or paid for some of the repairs for the Altima's. I took my car to the dealer (Infiniti in Cococonut Creek, Florida-Broward County, South Florida), they took pictures and sent to corporate good will dept.I tried to get to the service manager but he was conveniently not available. I asked for some confirmation paperwork, but he said it wasn't needed and he would call me back in 1 week. He did call me back and told my repair request was denied. He just told me to call the Infiniti Consumer Affairs (1-800-662-6200 Ext.7) if I wasn't happy with the decision. I did in fact do that and they told me they had an extended 8 year warranty for this known defect but it only was for the FX35 models, and that they wouldn't repair or pay for any part of my damages.They gave me a complaint/reference number which means nothing. I also have contachted the NHTSA-1-888327-4236 (
http://www.SaferCar.gov ) and have compensed starting a complaint with them.The local news also had a segment on this issue(
http://www.wptv.com/money/consumer/the- ... e-recalled). I contacted them for help, but didn't get much help. Does ANYBODY know any way I can get Infiniti/Nissan USA to repair my car. Any help or direction would be greatly appreciated. I have several pictures but don't know how to attach to this post as I am new to the site,If anybody has any contacts at Nissan/Infiniti or experienced the same and got any satisfaction I would like to know the details. I can be reached at
[email protected]. Thank you”