Heard back from my service department (need some comforting please)

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Joey666Crack
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The service manager said my coupe is still up on the lift, and that they won't have a definite answer for me until Tuesday. But it is apparent that I need a new RAS Motor?I think thats what the called it, and that a rat, yes a rat chewed through some wiring.

Here's the kicker. I am 18 years old, and not eligible for a loaner. The coupe is the only car I own.


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telcoman
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Joey666Crack wrote:The service manager said my coupe is still up on the lift, and that they won't have a definite answer for me until Tuesday. But it is apparent that I need a new RAS Motor?I think thats what the called it, and that a rat, yes a rat chewed through some wiring.

Here's the kicker. I am 18 years old, and not eligible for a loaner. The coupe is the only car I own.
Are you sure it wasn't an alligator?

I believe anyone under 25 will have difficulty in either a rental or a loaner mostly because of insurance issues. There also may be an abuse factor?

Telcoman

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Joey666Crack
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It's just absolutely ridiculous, I've had this car for about a month.

joe603
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Don't blame the car for a rodent problem...could have happened to a Ford Focus. (but the cheap wires don't taste as good as the Infiniti!) lol!

Not sure what to tell you about the loaner...maybe the dealership can give you an extended test drive on a different vehicle?

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Joey666Crack
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I don't even really care about the loaner anymore my main problem is that I bought this car from a private dealer, and when I drove it away the slip light, and all the other lights were on and I thought nothing of it, thinking it's just a modern car yadda yadda. And the rodent chewing through my engine bay was prior to me buying the car, I don't have rats anywhere near my neighborhood or home. On top of that a rat eating my wiring is not covered under warranty.

uncbeers
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I'm not far under 25 but I definitely had no problem getting a loaner last year (23 then). They took my ID and that was that. I drove off and brought their car back in one piece. That was all he asked of me. He even made statements about not noticing anything small but he'd notice a bumper missing or gas gone.

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Joey666Crack
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Also for the infiniti techs, in the diagnostics you use, does it day a display a date that the code was flagged, for if it does I will be pressing charges against the prior dealer for selling me this car.

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370Z/28
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My daughter was in an accident when she was 16. It was the other guys fault. Even though she paid her own insurance, she couldn't get a rental. It really caused us an inconvenience. I had my S2k and she couldn't drive a stick.

If she is old enough and responsible enough to pay her insurance, they should loan her a car.


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SVTCOBRA
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08.black.G37 wrote:If she is old enough and responsible enough to pay her insurance, they should loan her a car.
I agree.....and if you are old enough to die for this great country, you should be able to have a beer!!!

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Poyzinous
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Cerveza!!! haha!Yea joey the freeze frame data shows how long it was that the lights went on. Warranty wont cover rodents screwing up your car but insuranse should. Not too long ago at the dealer we replaced about 8 harnesses within a week because for some reason squirrels were wreaking havoc on customer vehicles. insurance payed for all of it. Personally, I once had a car with a customer complaint about a stinky smell. The Cabin filter (which had been in the car for 50000 miles without being changed) was loaded with disgusting microscopic organisms and insects hiving in it. Another tech found a rats nest chewed out of the cabin filter and like 5 dead baby mice in it. eeeew.

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Joey666Crack
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Thanks poyzinous but honestly right now, I just plan on taking the freeze frames as you said, and pressing charges against the dealership to get my money back. That lady at the Infiniti dealer said that it was entirely unsafe to be driving the car in it's condition and it should've never been sold.

tollboothwilley
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How did you drive away the vehicle with the lights on??

Rats chewing through wires is a very common thing...I would know. I've worked in Pest Control for several years.

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Joey666Crack
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tollboothwilley wrote:How did you drive away the vehicle with the lights on??

Rats chewing through wires is a very common thing...I would know. I've worked in Pest Control for several years.
I test drove the car when the lights were on, and it drove amazing and I fell in love. The lights that were on were the vdc off, slip, and ras, and honestly I may be an idiot for this thought process but I saw the vdc button so I was like if I ever need it I'll turn it on, the slip light I assumed had to do with the vsld, and I just didn't know, but it drove great, and was coming from a luxury car dealer, so I assumed it was all legit.

The only reason I took it to the dealer was because I got curious what the lights meant and read up on it realizing they were all warnings.

And although it maybe common, I can assure you that the rats didn't chew through it while it was in my possession for the lights were on pre purchase, and the dealer will say the same when they finish their diagnostics.

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zozoka1212
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You should go back to the dealer who sold you a car and talk to the manager. Explain to him what happened and check the paperwork. Most dealer have a grace period when you can take the car back if you are not happy. So tell the manager you planning to bring the car back and you need your money back this won't be resolved.

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Joey666Crack
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The thing is I called him initially, and told him what happened, and then he told me to talk to the dealership service dept. and then call him back in regards to if warranty will cover it and such. And I called back and didn't get an answer so I left a message dealing with wanting to return the car.

uncbeers
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How long ago was that (you leaving him a message)? Maybe I am just negative but in these days (economy and all) I highly doubt people who work off of sales are going to be enthusiastic to return a call about a return sale. I would keep on it and even pay a visit if necessary. I know you're pissed (rightfully so) but keep it civil and see if that helps before you walk in there

Good luck!

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Joey666Crack
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Plan is to wait til all of the diagnostics get printed out so I have a copy to bring to show that I was sold an unsafe car, as I've probably said signing for a used car as is, is one thing but the service manager said that this car was unsafe to drive because of the RAS and that I could've lost control at anytime, considering I've been driving the car a month I'm sure I'll make a nice case.

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SteveTheTech
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Wow man sounds like some tough luck, I have read through your threads regarding your rodent infestation.

I hope that others who are thinking about buying a used car will do some more research.

Any light on the dash should be questioned if not immediately within the first 30 days. Many people here attest to a strict policy of a professional evaluation at an Infiniti dealer before purchase. Reputable dealer or not, in FL there is NO lemon law for used cars. (Click Here for more) Damage like this is not warranty and may in some states be covered by comprehensive insurance. You can try to get a lawyer to go after the selling dealer but you will most likely not get much out of them and end up spending more money on that than it is worth. I would take the life lesson, learn from your past mistakes and pay off your credit card.

I really mean nothing personal by the above statement. I felt your frustration while reading your posts over the past few weeks. Seeing this and other forms of nature gone wild and lapses in judgment (to the nice woman who filled her QX56 with diesel) happen on a frequent basis I feel for you.


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kmckis1029
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when i got warranty work done they just handed me keys to a loaner... lol... i'm 24 years old... i really dont remember presenting my ID... lol

i would got back to the original seller after you get the paper work from the dealer... i would think that would be covered "act of nature" right? assuming you have full coverage.

psicho
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Good luck going against the dealer. Even though there are many implied warranties with the sale of goods, any dealer who knows anything at all about the law will have you disclaim any and all such warranties in your paperwork. Look for "AS IS NO WARRANTY" in all caps, bold print. You will not win against the dealer in any legal action relating to the condition of your car at sale if you disclaimed all warranties relating to merchantability, fitness, etc. Insurance may be your best bet, but I wonder if there is some kind of "pre-existing condition" clause that will preclude recovery here as well. If I were your insurance company, I'd sure as hell argue that point. Most likely, you are f***ed.
Joey666Crack wrote:Also for the infiniti techs, in the diagnostics you use, does it day a display a date that the code was flagged, for if it does I will be pressing charges against the prior dealer for selling me this car.

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Keep us posted.... I hope it goes well...


pfarmer
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psicho wrote:Good luck going against the dealer. Even though there are many implied warranties with the sale of goods, any dealer who knows anything at all about the law will have you disclaim any and all such warranties in your paperwork. Look for "AS IS NO WARRANTY" in all caps, bold print. You will not win against the dealer in any legal action relating to the condition of your car at sale if you disclaimed all warranties relating to merchantability, fitness, etc. Insurance may be your best bet, but I wonder if there is some kind of "pre-existing condition" clause that will preclude recovery here as well. If I were your insurance company, I'd sure as hell argue that point. Most likely, you are f***ed.
I think it would depend on the state and also what was presented at time of sale since that is different than a warranty.

Perry

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smockers83
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Here's a question, why do we have multiple threads on the exact same subject?

I bought from a private dealer one time, and I think that was the first and last time I ever will, at least for my regular vehicle. I would buy a utility vehicle from a private dealer because I'd probably just drive it into the ground anyway and not care.

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mbock76
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Is the car in your name?, bc my car is in my name (im 20) and i had my parents bring my car in. They would get a loaner for themselves, and then I would get their car (lexus )

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smockers83
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I've never had an issue getting a loaner either. I've had my G for 3 years in August, I'm 23 now. But I do go into the dealer for everything and the service manager, he's pretty sweet. I have my 30,000 overhaul coming up soon, he already told me just to call him so he can set up a loaner when the time comes.


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