Guys, I just came back from the dealership OH MY MY MY

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TRUEST
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holy sneeezes. this is really outrageous.

i got to the dealership today. they ran the usuall test and what not and came back with about $2400 worth of repairs. now, you know, at this point am like 2 steps away from passing out but i had to hold in.

they said one of the major things was that the water pump was leaking and that needed quick attention. that alone was gon cost me 1200 dollars. alright, they said i needed wheel balancing, tension nod tieing, front brakes, and a whole bunch of other crap (some fluids needed changing)

anyway, to make a long story short, i told them to fix it and leave out the cosmetics that weren't important. i know I should have consulted you guys first but hey, its the dealership and they're only about 15 miles from me. keith is damn near 90 miles and with my hectic schedule, i definitely cant go out that far to have em predict somewhere around the same amount

at least i know after this, am set for quite some time. the dealership even has a 12000 mile warranty on their repair which wasn't bad but, gadamn 2400 dollars?????? jeeeeezzzzzzzzzzzzzz


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Q451990
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Unless the design of the 99Q is drastically different than the 90-96 (and I don't think it is) $1200 for a water pump is highway robbery! That job takes about 1.2-2.0 hours DIY and the part is less than $100 - at least on the 90-96.

The tension rod bushings, tie rod ends, front brakes, and fluids are all important but much of it can be done by a good independent or DIY if you're so inclined.

Heath

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elwesso
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2400 at dealer labor is getting off easy....

Man, the pump must be tricky on the VH41... I couldnt see it taking more than 3-4 hours for the VH45.... 1200 I think is a bit steep.....

You should have contacted us frist... :) The water pump would have been something an independent could have done.. Best part about independents for simple jobs are, they (or at least mine) charges actual time and not book time.... Most of the time this works out for my benefit!

Give us the full list of stuff that they recommended and we can tell you what needs to happen (or rather reorganize it in order of importance)....

TRUEST
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I thought about having an independent do it but my question is what independent shop or person can do this???

I mean, the way I was told by the dealer was that they have to dismantle a whole bunch of stuff to get to the water pump. mind you, its not the water pump alone that they're replacing, they mentioned something else which I guess added up to 1200.

the non-dealership mechanical shops I usually take my cars to always refuse to go any deeper than regular servicing if they feel something major might be wrong with my car. so am thinking if i take the q down there, they sure will reject it. my only other alternative was to go to keith who is quite far.

I know most of you can and have fix things on your car but I've never worked on a car before so trying to do anything myself on a $50000 car isn't even an option for me

maxnix
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I bet a trip to Vanmeter was worth at least $4 a mile. Hard to tell with such incomplete information. A call to Joe might have increased it to $5 a mile.

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elwesso
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I would highly recommend finding out what the "the other thing" is, as 1200 is a lot of money, unless you dont mind waving your checkbook at the dealer!!

My independent Im sure woudl do a water pump, if I didnt want to do it for some reason.....

nuQ
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not trying to rub anything in, but to just put some perspective on it................ when my Q went to keith vanmeter a year ago i got the chain guides done w/ a pan drop to dig out a couple pieces, spark plugs and valve cover reseal, new oil pump and water pump and thermostat=======parts and labor $2200.

i'm sure other members can comment on whether that sounds like a decent deal (not to mention having the work done by an infiniti master tech), and what i would have been looking at if i took it to the dealership!! nothing wrong with taking it to the dealership for any problem that comes up,,,,,just have to have a large checkbook!!!!!

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VA99Q45
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TRUEST,

I would bring that repair bill to the place you purchased the car from and get them to obsorb part of that bill.

Did you said they gave you 30 warranty on the car?

Q45tech
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173,000 miles should have cost somebody $17,000 assumming the lighter cost load of the newer design. [10 cents vs 15 cents per mile].

That's a lot of annual miles in 5-6 years [35-29k]. Must have been all highway.

VimyJ
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I suggested you run the estimate by the brethren. You are paying top dollar. A phone call would enable you to find out if a mechanic were willing to work on your Q. Water pumps are basic. Any decent "foreign car" place could handle the job and Joe would sell you a water pump for cheap compared to your dealer. What is this "something else" you mention? 12 moth waranty is standard. You think we just hang out here for the converstation?

This is the center of Zen and the Art of Infiniti Maintenance.

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Q451990
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VimyJ wrote:You think we just hang out here for the converstation? This is the center of Zen and the Art of Infiniti Maintenance.


Amen! :ylsuper

Truest - are you for real? In this thread you tell poor Marianne that she's "getting raped" for a $481 repair on a driveshaft, but here you're just going with a $1200 water pump without any questions?

Heath

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Thank you! That's just what I was thinking!

Marianne

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AZhitman
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Good catch, Heath!

Great advice, guys... TRUEST, you'd be wise to heed the advisement of the wise sages that lurk herein.

TRUEST
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nuQ wrote:not trying to rub anything in, but to just put some perspective on it................ when my Q went to keith vanmeter a year ago i got the chain guides done w/ a pan drop to dig out a couple pieces, spark plugs and valve cover reseal, new oil pump and water pump and thermostat=======parts and labor $2200.

i'm sure other members can comment on whether that sounds like a decent deal (not to mention having the work done by an infiniti master tech), and what i would have been looking at if i took it to the dealership!! nothing wrong with taking it to the dealership for any problem that comes up,,,,,just have to have a large checkbook!!!!!


wait a minute guys. whoa whoa whoa. read what the quote above said. its the same exact things that vanmeter replaced for this guy that the infiniti dealership is replacing for me. but they're replacing even more. this guy paid keith $2200, i'm paying infiniti $2400 to do what keith did and more. and nuq's q is about 7 years older than mine. see?? at first infiniti charged $2600 but I bargained with them to drop it down to $2394.00

Seriously guys, if keith charged $2200 for nuq, is it or was it really worth it to take the car out 92 miles and then drive it back 92 miles???? and then pay a good chance of over $2200 for repairs and labor??

of course, after this is fixed, am taking the bill and everything else that shows how much I paid to the dealership who sweared there was nothing wrong with the car. those were his exact words. of course, i know not to trust a dealer but he'll be catching hell if he dont reimburse me for this sh1t.

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Jesda
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Next time, please define "bunch of other crap" so we can help you out.

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elwesso
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I can see where everyone is coming from..... You want the car fixed, and dont mind forking over a little extra for convenience. OThers here are on a tighter budget...

If you dont mind paying more for the same job because you dont want to drive <in the Q> then so be it... I couldnt see how a nice 92 mile trip in the Q couldnt be anything but enjoyable!!! I feel myself wishing there was more after 100!! :rolleyes:

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Q451990
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Truest - there's absolutely no reason they should be removing the front cover and replacing the timing chain guides on a 99Q45! The guide issue is only on 1990-1992 (and some 1993) Q45s.

Please do yourself a favor and tell us line by line what's on your estimate!

Heath

nuQ
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wait a minute guys. whoa whoa whoa. read what the quote above said. its the same exact things that vanmeter replaced for this guy that the infiniti dealership is replacing for me. but they're replacing even more. this guy paid keith $2200, i'm paying infiniti $2400 to do what keith did and more.

truest, they are NOT doing the same thing as what vanmeter did to my Q, and if they are telling you they are doing the guides you are getting royaly screwed since that isn't an issue on a 99Q!!!!!!!! other than the water pump what is the same??? the chain guides ALONE at a dealership will cost you anywhere from $2000-$3500!!!!!! (thats an 8-10 hour billable job at the dealership, plus parts!! oh, and the oil pan drop is more hours on top of that!) JUST THE GUIDES,,,, WHICH YOU DIDN'T GET DONE!!!!!! you REALLY have to sit down on this site for a few hours to get yourself undated on some repair issues and maintenance requirements of your car. DO SEARCHES FOR SOME OF YOUR ISSUES!!!!! it seems you're trying to convince us, and yourself that your big bill is completely justified. going into a dealership with no knowledge of your car and being at their mercy to "just fix it", will lead you to a very large bill 99% of the time. this site can be your most valuable resource concerning your new Q, but you have to USE it, and trust the members here. they have NEVER steered me in the wrong direction, and have, literaly, saved me THOUSANDS already (that's not an exageration)!!!!

BTW--i am pretty friendly with keith vanmeter, and i'm positive he could have cut at least a thousand off your bill,,,,worth 92 miles or a 90 minute ride????, in my book, that's a no-brainer!!!

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elwesso
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Not to mention its a great excuse to drive the Q!! :D

nuQ
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REALLY!!!!!

TRUEST
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Ok guys, its not even about drivng 90 miles anymore.

if you've been reading my past posts and or threads, you would have noticed that I have been posting up the symptoms of what i;m seeingin my car. i mean, I told yall I smell weird crap almost everytime I drive the car.

I did mention the car acts weird by making ridiculous noises when I start it up in the morning. i mentioned the deadly vibration.

When I went to the infiniti dealership, I honestly budgeted exactly $500 to spend in repairs. when I told you guys about this, you literally laughed.

before even taking the car to the dealership. I've looked under the car and saw water leaking. at first, I tried to brush it off thinking it was because of the AC but then again, I noticed the damn thing still leaked when I aint even turn on the AC.

that being said.

I took it to the dealership and they did their checks and said the car is not safe to drive. they said I can drive it but shouldn't be surpised if it breaks down and I get hurt. i had to weigh my options at this point. should I risk it and drive the car out to vanmeter and have it break down on the way there leaving me stranded?? should I tow the car down to vanmeter??? (more money plus the charges keith will add in for repairs). should I take the car to another shop that doesn't know jack sh1t about infiniti's and have them charge me just to do a check up?? I mean, come on.

before infiniti even said anything, I had already had the gut feeling something was wrong with the car....symptoms I didn't noticed when test driving.

mind you, i depend on this car. so coming back on here from the infiniti dealership and waiting for you guys to reply to my thread while I'm driving the "unsafe" car isn't smart act.

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elwesso
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I can see what your saying.. And believe me I understand wholly.......

However, you dont seem to want to tell us what the dealership wants to do... THIS IS ALL WE WANT.....

We could give you special instructions as to what needs to be done RIGHT AWAY and what could wait (or be taken to Keith)...

No hard feelings.... :)

TRUEST
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elwesso wrote:I can see what your saying.. And believe me I understand wholly.......

However, you dont seem to want to tell us what the dealership wants to do... THIS IS ALL WE WANT.....

We could give you special instructions as to what needs to be done RIGHT AWAY and what could wait (or be taken to Keith)...

No hard feelings.... :)


sure, i'll be posting up all they did on the car soon as I go pick it up tomorrow afternoon

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90Q45blue
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The best way to do this, and this is what everyone is after from you, is type in, word for word, what it says on your service sheet you get back from Infiniti.

Nick :)

nuQ
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truest,,

i understand too, but what i can't understand is why you refuse to list what the dealership told you was so dangerous, and the list of repairs that were neccessary!!!!!! i was not trying to push keith on you, i just knew that you would get an honest evaluation of your Q, and a MUCH cheaper bill on the repairs. again,,, only trying to help YOU out! if you plan on getting the most out of this site,,,,take the advice of the expert Q guys here!!!! as an example,,,about 5 months ago, my Q couldn't hold it's idle, and was a chore to even get it home without stalling at every stop!!! my checkbook was cowering in the corner!! LOL if i followed the service manual i would have gone through about 10 uneccessary steps ($$$), and if i would have just taken it to the dealer might have cost me a consult ($110), or a new MAF ($500 + labor), or worse. the guys here told me to check the connection at the MAF,,,,,,cost me $3 and about 5 min. of my own time. simple.

like i said before, take a little time and get to know your Q within this site,,,do searches for what your dealer is telling you is necessary. you WILL NOT find more info on your Q than right here,,,,and that includes the guys fixin' yours!!!!

the symptoms you listed in your previous posts are vague, at best!!! LIST WHAT THEY TOLD YOU HAD TO BE REPAIRED AND WHY!!!! they did give you an itemized bill, right???? when you do this we can all REALLY diagnose the problems with your Q!!!! i really hope you don't take all this the wrong way, it's always great to get another enthusiastic Q owner on the site!!!!!

WE REALLY ARE JUST TRYING TO HELP YOU GET YOUR Q TO WHERE IT SHOULD BE, AND SAVE YOU SOME $$$!

TRUEST
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nuQ wrote:
as an example,,,about 5 months ago, my Q couldn't hold it's idle, and was a chore to even get it home without stalling at every stop!!! my checkbook was cowering in the corner!! LOL if i followed the service manual i would have gone through about 10 uneccessary steps ($$$), and if i would have just taken it to the dealer might have cost me a consult ($110), or a new MAF ($500 + labor), or worse. the guys here told me to check the connection at the MAF,,,,,,cost me $3 and about 5 min. of my own time. simple.

like i said before, take a little time and get to know your Q within this site,,,do searches for what your dealer is telling you is necessary. you WILL NOT find more info on your Q than right here,,,,and that includes the guys fixin' yours!!!!

the symptoms you listed in your previous posts are vague, at best!!! LIST WHAT THEY TOLD YOU HAD TO BE REPAIRED AND WHY!!!! they did give you an itemized bill, right???? when you do this we can all REALLY diagnose the problems with your Q!!!! i really hope you don't take all this the wrong way, it's always great to get another enthusiastic Q owner on the site!!!!!

WE REALLY ARE JUST TRYING TO HELP YOU GET YOUR Q TO WHERE IT SHOULD BE, AND SAVE YOU SOME $$$!


about being enthusiatic about the q, trust me, thats a sure thing.

and no, i'm not taking all of this the wrong way. i understand you guys are trying to help me out.

VimyJ
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"The car breaks down and I get hurt."

What?

"not safe to drive"

Huh? No brakes? What the hell. Man, you have to get your self informed about your car. There is a wealth a info stored on this site of which you should definitely take advantage.

There are posts about weird smells.

There are posts about vibrations.

I call it Zen and the Art of Infiniti Maintenance for a reason. These are beautiful cars and it sparked my interest to learn about what makes them tick. I read everything! I am still not ready to grab a red hot hibachi in my forearms and walk out into the snow to open my own shop but I do know the concepts reasonably well. You are still labouring under your ignorance.

However, you have stuck it out here so far. Many have cut and run after having the facts laid out to them, never to be seen again. You have fortitude and I congratulate you on that. Now, get to work on the thousands of posts that will expand your consciousness of all things automotive.

TRUEST
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guys, I just picked up my car from the dealership.

i goto say, the things they had done on the car is too much. i definitely won't even think about typing it al. i mean, its 3 and a half pages longs. jeez.

anyway, I can say that the 60,000 mile service was included plus the following and a few more

belt - fan&alternator - 11720-1p102belt - fan&alternator - 11720-6p002Belt-compressorbelt power steeringoil filterstrainer fuelelement assyplug-sparkfilter airreplaced water pumpbrake system flushreplace front brakes /shims/rotorsf/brake vibrationreplace f/brakes. replace 2 f /rotors. install new hardwarerotor disc brake disk brake kitpad kit disc brakecust states roate and balance four tirescust states replace front tc-rods rod compl-tensionirod comp-tensionbold differentialreplace brake light bulkbs and lic plate bulbs

its a long list. these are the ones I can type now.

the car drives ok. vibration is mostly gone but I still feel it slightly. ride wasn't as smooth as I thought It would be which is why am taking it back to the infiniti dealership to look at it again. i aint spending over 2 grand on almost complete feeling car. damn it

Q45tech
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All those things are simple wear and tear maintenance replacements items [except maybe water pump which wore because the coolant wasn't replaced often]. THAT FAIL MULTIPLE TIMES over miles or years.

Where are the "one of" significant REPAIRS [items that are not wear and tear]?

TRUEST
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Q45tech wrote:173,000 miles should have cost somebody $17,000 assumming the lighter cost load of the newer design. [10 cents vs 15 cents per mile].

That's a lot of annual miles in 5-6 years [35-29k]. Must have been all highway.


excuse me Qtech but i'm not gettign what your saying here. what?

the 60,000 mile service included but was not limited to replacing drive belts, replacing engine coolant, top off all fluid levels, CK. CV boots & drive axles, clean throttle body etc


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