Great to see people are still honest.

A general discussion forum for G35 and G37 owners and a great place to introduce yourself to the NICOclub G-Series Forums!
IN.G37
Posts: 29
Joined: Thu Oct 07, 2010 1:24 pm
Car: 2010 INFINITI G37 Journey Sedan

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After doing some research and thinking I am not taking my G to the dealer where I purchased it for service. I had an outstanding sales experience but when I went back to have my front licence plate installed it wasn’t so great leaving it at that..After a call to Beshoff Infiniti and a seeing their yelp 5 star reviews I am taking my G there for service. I was looking through their website and they even list their prices for services now that is honesty. Taking my car in for its 3 month service going with the Nissan ester oil change $99...
http://www.beshoffinfiniti.com/service-menu-g37-08.htm


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370Z/28
Posts: 2858
Joined: Fri Feb 06, 2009 12:21 pm
Car: 370Z & Z28 *SOLD*
'13 Lexus IS250C F-Sport
Location: Memphis, TN

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You are lucky. Even though the Memphis area has a population of over a million people, there is only 1 Infiniti dealer and they screw you as they see fit. They want $950 for my 30k mile checkup. That is when I started thinking about another car. I haven't decided what I'm going to do yet.

:tisk:

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Tim@Grubbs
Posts: 43
Joined: Wed Nov 03, 2010 1:13 pm

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You could purchase your parts from us.
That'll save you money!
We list regular parts 25% off on our website.
GrubbsPerformance.com

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370Z/28
Posts: 2858
Joined: Fri Feb 06, 2009 12:21 pm
Car: 370Z & Z28 *SOLD*
'13 Lexus IS250C F-Sport
Location: Memphis, TN

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I will check you out for sure! :dblthumb:

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Tim30250
Posts: 259
Joined: Sun Dec 20, 2009 4:43 am
Car: 2009 G37 Journey Premium/Nav/Cargo Net!!! 2002 330Ci - Supercharged
Location: San Antonio, TX

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08.black.G37 wrote:You are lucky. Even though the Memphis area has a population of over a million people, there is only 1 Infiniti dealer and they screw you as they see fit. They want $950 for my 30k mile checkup. That is when I started thinking about another car. I haven't decided what I'm going to do yet.

:tisk:
Seriously dude, another car? There is nothing wrong with your car and no reason to pay them a ridiculous amount of money for nothing. Dealers sell these services to people who know nothing about the mechanics of their vehicle and are afraid that the car will up and die if they don't adhere to this strict service schedule. I just looked it up in my manual, and that recommended maintenance is total BS. The dealer is just replacing things that don't need to be replaced at 30K miles like drive belts and cooling hoses. You're also not likely to need to a coolant flush or transmission fluid change either. Differential fluid lasts, like, forever - there is no need to pay someone to change that either. I'm also not inclined to believe that the radiator cap is shot so early in the vehicle's life. As for the items they are "inspecting" like the suspension and exhaust system, come on, that stuff will go 100K miles before there's any possibility of something wearing out. And lights, LIGHTS!?!? They are actually charging you to inspect something that the car would have already told you was faulty. It's all just silly, don't ya think? Spend $20 on a book that will teach you some elementary auto mechanics to get familiar with the basic automotive components and systems. Simply replace the things that might actually need changing at 30K miles like the engine/cabin air filters, do an oil change, and call it a day.

pippen99
Posts: 202
Joined: Thu Aug 16, 2007 12:49 pm
Car: 2010 Infiniti FX35 AWD

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Amen! :chuckle:

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audtatious
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I think my 30k was quoted in the $500 range. My local Infiniti dealership has service rates lower than the Nissan dealerships as way to get more business. I've tried to steer Nissan owners over to them because their hourly rate is less and you still get the "free loaner" perk that you don't get when using Nissan.

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zozoka1212
Posts: 5533
Joined: Wed Mar 14, 2007 7:54 pm
Car: 08 Infiniti G35x
Location: Winter wonderland

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Tim30250 wrote:
08.black.G37 wrote:
Seriously dude, another car?

LOL

IN.G37
Posts: 29
Joined: Thu Oct 07, 2010 1:24 pm
Car: 2010 INFINITI G37 Journey Sedan

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Tim30250 wrote:
08.black.G37 wrote:You are lucky. Even though the Memphis area has a population of over a million people, there is only 1 Infiniti dealer and they screw you as they see fit. They want $950 for my 30k mile checkup. That is when I started thinking about another car. I haven't decided what I'm going to do yet.

:tisk:
Seriously dude, another car? There is nothing wrong with your car and no reason to pay them a ridiculous amount of money for nothing. Dealers sell these services to people who know nothing about the mechanics of their vehicle and are afraid that the car will up and die if they don't adhere to this strict service schedule. I just looked it up in my manual, and that recommended maintenance is total BS. The dealer is just replacing things that don't need to be replaced at 30K miles like drive belts and cooling hoses. You're also not likely to need to a coolant flush or transmission fluid change either. Differential fluid lasts, like, forever - there is no need to pay someone to change that either. I'm also not inclined to believe that the radiator cap is shot so early in the vehicle's life. As for the items they are "inspecting" like the suspension and exhaust system, come on, that stuff will go 100K miles before there's any possibility of something wearing out. And lights, LIGHTS!?!? They are actually charging you to inspect something that the car would have already told you was faulty. It's all just silly, don't ya think? Spend $20 on a book that will teach you some elementary auto mechanics to get familiar with the basic automotive components and systems. Simply replace the things that might actually need changing at 30K miles like the engine/cabin air filters, do an oil change, and call it a day.

So when does the auto tans need the fluid changed and when do you rec. that one change the engine coolant? Thanks

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Tim30250
Posts: 259
Joined: Sun Dec 20, 2009 4:43 am
Car: 2009 G37 Journey Premium/Nav/Cargo Net!!! 2002 330Ci - Supercharged
Location: San Antonio, TX

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IN.G37 wrote:
So when does the auto tans need the fluid changed and when do you rec. that one change the engine coolant? Thanks
Personally, I will flush my trans fluid and coolant every 50K miles. I change my oil every 5K (always using synthetic,) and air/cabin filters as needed. I will inspect my brake pads, belts and hoses every 10K miles. Spark plugs will be changed at 100K if I own the car that long. And that's about all it will need.

Newer cars really don't need the maintenance and regular adjustments that cars did 30, 40+ years ago. They are more difficult to repair when something serious does go wrong, but that's rare, and overpaying for needless maintenance will not guarantee that nothing major will go wrong. E.g. Modern exhaust systems are made of stainless steel and will usually outlast the car itself. It's just highway robbery when the dealer includes "inspection" of that in their recommended service. Modern suspension and steering components don't even have grease fittings anymore, so there is literally nothing to service ("lube") like there was back in the day. When a part wears out, change it. But there is no need to be paying someone to inspect these parts at 15K, 30K, 45K, 60K miles when these components typically go 100K+ miles before any sort of repair is needed. Again, they just sell service plans to the ignorant based on fear of the unknown. Taking some time to gather some basic automotive knowledge will allow folks to save tons of money on service by only addressing the items that actually need attention.

Here is me performing my own 11,250 mile Infiniti recommended service...According to my service manual, my car is now due for a service where I will pay to have them inspect levels for my car's power steering fluid, brake fluid, transmission fluid, coolant, and differential oil. Seriously!? These are all sealed, self-contained systems. The only way these levels would be low is if there was a LEAK. I would think that most people, myself included, would notice that and bring it in to be addressed. Think I'll skip those items since everything is obviously fine. Next on the list was inspect belts and hoses. A quick pop of the hood and visual inspection confirms no creaks on the belts, no drying of the hoses. Check that off the list. Engine air filter. Crack open filter housing, filter looks clean - no replacement needed, check. Next on the list, tire pressure and wear. Quick look, plenty of tread. Grab the tire gauge, and the right front tire is two pounds low. Fire up the compressor (or stop at a gas station and pay up to $1.00 depending on the station) to top off with air, done. Next item, lights. Again, a warning would have come on my dash if something was out, so I think I can confidently skip over that item. Wiper blades, well, last time it rained they cleared the window flawlessly so I don't need to waste any time checking them. They will begin to streak or chatter to tell me they need replacement when the time comes. Washer fluid - a little low, needs about a half gallon, top it off using about $0.65 worth of washer fluid, close hood. Just had an oil change at 10K miles, so there's no need to do that again. And there ya have it. I'm not sure what the dealer would charge for this service, but I just invested 15 minutes of time and less than a dollar to complete the service myself. It would have taken more time and cost more in gas just to drive to the dealer to have them do the exact same thing.

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Tim30250
Posts: 259
Joined: Sun Dec 20, 2009 4:43 am
Car: 2009 G37 Journey Premium/Nav/Cargo Net!!! 2002 330Ci - Supercharged
Location: San Antonio, TX

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I just came across an article that neatly piggybacks on what I offered up in my previous post. A most poignant line that sums up both my post and this article is...

"Cars today are just so well made that the failure rates of parts is close to nil"


http://finance.yahoo.com/family-home/ar ... amily-auto

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370Z/28
Posts: 2858
Joined: Fri Feb 06, 2009 12:21 pm
Car: 370Z & Z28 *SOLD*
'13 Lexus IS250C F-Sport
Location: Memphis, TN

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Tim30250 wrote:
08.black.G37 wrote:You are lucky. Even though the Memphis area has a population of over a million people, there is only 1 Infiniti dealer and they screw you as they see fit. They want $950 for my 30k mile checkup. That is when I started thinking about another car. I haven't decided what I'm going to do yet.

:tisk:
Seriously dude, another car? There is nothing wrong with your car and no reason to pay them a ridiculous amount of money for nothing. Dealers sell these services to people who know nothing about the mechanics of their vehicle and are afraid that the car will up and die if they don't adhere to this strict service schedule. I just looked it up in my manual, and that recommended maintenance is total BS. The dealer is just replacing things that don't need to be replaced at 30K miles like drive belts and cooling hoses. You're also not likely to need to a coolant flush or transmission fluid change either. Differential fluid lasts, like, forever - there is no need to pay someone to change that either. I'm also not inclined to believe that the radiator cap is shot so early in the vehicle's life. As for the items they are "inspecting" like the suspension and exhaust system, come on, that stuff will go 100K miles before there's any possibility of something wearing out. And lights, LIGHTS!?!? They are actually charging you to inspect something that the car would have already told you was faulty. It's all just silly, don't ya think? Spend $20 on a book that will teach you some elementary auto mechanics to get familiar with the basic automotive components and systems. Simply replace the things that might actually need changing at 30K miles like the engine/cabin air filters, do an oil change, and call it a day.
Wow....need we be so harsh? First....I'm not a dude. Second....I know a bit about cars. I spent most of my youth at the drag strip, spent many a night with my friends rebuilding engines, clutches etc and have a room full of car show trophies and have had a car in a national magazine. I can save my $20.

My only concern is doing something to void my warantee.

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Tim30250
Posts: 259
Joined: Sun Dec 20, 2009 4:43 am
Car: 2009 G37 Journey Premium/Nav/Cargo Net!!! 2002 330Ci - Supercharged
Location: San Antonio, TX

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I didn't mean to come across to you that way. I just get annoyed that dealerships are ripping off people left and right by capitalizing on their ignorance and fear. Obviously you don't have any shortage of automotive knowledge, but you are a bit fearful regarding that warranty. The dealers will always imply (they did with me when I bought my car) that you need to follow their maintenance plan to keep your warranty intact. Nothing could be further from the truth. If your car needs repair while in the warranty period, it is the dealer's burden of proof to show that something you did directly caused failure of that part due to modification or GROSS neglect. Not allowing them to rip you off by refusing to pay them to check things that don't need checking does not constitute gross neglect. Not changing your oil in, say, 30K miles does. As long as you perform the basic required maintenance, the dealer will not deny a warranty claim. It is bad for business when they do, and believe me, they won't unless they have a real good reason.

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kmckis1029
Posts: 1768
Joined: Wed Aug 13, 2008 8:45 am
Car: 2016 Q50 RS400 AWD

2010 G37x w/Prem, Nav, & Wood (sold)

2005 G35x w/Prem C (traded in)
Location: Centerville, GA
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i agree with tim30250... this is what i do though... when it was time for my 30k service on my 2005 g35x, i made the service guy list everything they was going to do. Anything that i couldnt do my self i let them do... so they just changed my drive belts and flushed my transmission as part of the 30k service. I did happen to need an oil change, and front brakes... but my point is like TIM30250 most of the "inspections" you can do your self and all filter changes on the G are super easy. the cabin filter might be a slight pain though... but its not worth spending $100 for the dealer to do that.

like you im worried about my warranty... so i make sure my car is a regular at the dealer for oil changes and the free inspection. so they have record that your car has been in for service regularly. In about 5k more miles ill be at 30k on my 2010 (yeah i drive alot) and ill be requesting a list of services done at 30k and only marking those i dont know how or have the tools to do at home.

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370Z/28
Posts: 2858
Joined: Fri Feb 06, 2009 12:21 pm
Car: 370Z & Z28 *SOLD*
'13 Lexus IS250C F-Sport
Location: Memphis, TN

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Tim30250 wrote:I didn't mean to come across to you that way. I just get annoyed that dealerships are ripping off people left and right by capitalizing on their ignorance and fear. Obviously you don't have any shortage of automotive knowledge, but you are a bit fearful regarding that warranty. The dealers will always imply (they did with me when I bought my car) that you need to follow their maintenance plan to keep your warranty intact. Nothing could be further from the truth. If your car needs repair while in the warranty period, it is the dealer's burden of proof to show that something you did directly caused failure of that part due to modification or GROSS neglect. Not allowing them to rip you off by refusing to pay them to check things that don't need checking does not constitute gross neglect. Not changing your oil in, say, 30K miles does. As long as you perform the basic required maintenance, the dealer will not deny a warranty claim. It is bad for business when they do, and believe me, they won't unless they have a real good reason.
No problem. ;) Just for so many decades I have had to prove to people that I know about cars...sometimes it ruffles my feathers. Didn't mean to sound ugly. Sometimes it pays to play dumb blond woman. I got a car through inspection acting dumb and got out of a reckless driving ticket acting like it was my hubby's car and it got away from me. :chuckle:

IN.G37
Posts: 29
Joined: Thu Oct 07, 2010 1:24 pm
Car: 2010 INFINITI G37 Journey Sedan

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Just got back from the dealer did my 3 month oil change with Nissan Ester oil.

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G_whizz
Posts: 5783
Joined: Thu Mar 09, 2006 5:34 am
Car: 2010 G37 Coupe Sport
Location: Canada eh

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IN.G37 wrote:Just got back from the dealer did my 3 month oil change with Nissan Ester oil.
You don't need Ester Oil unless you're engine is pinging.

;)

IN.G37
Posts: 29
Joined: Thu Oct 07, 2010 1:24 pm
Car: 2010 INFINITI G37 Journey Sedan

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I have no prob using Nissans recommendations for using Ester oil when I had my MB c class MB recommended using Mobil 1 synthetic and I did.


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