inteller wrote:
good luck with that.
as much as I would like to believe otherwise, it is not a high priority for car manufacturers to be keeping up with all the map changes. I do agree that some stuff should be more up to date (we have 5yo POIs that aren't in the database) with Garmin and TomTom, their livelihood depends on having up to date maps.
It shocks me that after all of these years, Garmin or TomTom has not signed up a car company like XM and sirius does to provide the in car nav.
Digging up an old topic to tell of my "luck" on the Navigation software front.
As I mentioned last July in this thread, I was VERY unhappy with the Navigation software in my EX35. Missing streets and flat out incorrect directions. I discovered this quickly after getting my EX35 in Dec '07. I was so unhappy I made an official complaint to Infiniti Consumer Affairs in January '08. That complaint just paid off!
Because I had a complaint on record from over a year ago, Infiniti Consumer Affairs has agreed to reimburse me in full for the cost of purchasing the recently released Map Update and software installation. They requested that I order the map activation code and have my dealer complete the install and, once I fax them paperwork proving I've had it done, they will refund me for all costs associated with the map update.
I am grateful to Infiniti Consumer Affairs for their excellent customer service in this matter. I can only hope the map update corrects some of the errors I've discovered.
Mark