Got my Halos in...

[Tampa G35 Sedan 6MT]

I was so happy to get home to see them and I just opened the package and they (all 4 halos are broken).

They box looks like it was ran over by a forklift.

It came wraped in this USPS plastic with a message on it saying "The enclosed was found loose in the mail, unsealed, or has been damaged in handling in the postal service (wheichever is applicable to the enclosure).

When a post office handles in excess of five million pieces of mail daily, it is imperatice that mechanical methods will be used to maintain productiong and ensure timely delivery of the mail. Damage, however, may occure if mail is not sealed properly or bulky contents are enclosed. The faulty envelope may jam our machinery, causing damage to the faulty envelope and other propertly prepared mail as well.

What do you think this means.. Are they responsible for the damage?

DJ

[SVTCOBRA]

I don't know, but that sucks!!! Sorry man!!

[Beancooker]

If the sender didn't insure it, it's probably going to be a grim outcome.

[SneaKe]

WOW. I feel really bad for pointing you to that ebay link now. My bad. I'd contact ebay. They may be able to force the seller to fix this, if it was their fault for poor packaging.

[badutahboy]

WOW. I feel really bad for pointing you to that ebay link now. My bad. I'd contact ebay. They may be able to force the seller to fix this, if it was their fault for poor packaging.

absolutely.. contact the seller and if they don't make it right, file a paypal dispute.. I've been nailed before as a seller for poor packaging, even when my packaging was fine... Ebay is very buyer friendly, as long as you used paypal.

[Tampa G35 Sedan 6MT]

Good News!

I got an email back from them already this morning and here is what it said.

"Dear Customer

Sorry about any trouble cause to you . Please send us the defects photos and we will give you replacement ring shortly.

Please feel free to contact us if you have any question. Thank you.

Best regards,JoJo Chan Customer Servicehttp://www.car-gym.com"

So all i have to do is send him some pictures!

DJ

[snwbrdr435]

Congrats on lucking out with a good seller

sorry to threadjack but sneake did you ever get replacement lights?

[Tampa G35 Sedan 6MT]

Thanks..

Here are the pictures of the damage!

DJ

[G_whizz]

Yikers...talk about having the wind taken out of your sails!!

I hope it works out for you...document EVERYTHING!!

[rn79870]

This might be another reason to use a good credit card for these type of purchases. At least that gives you one more avenue to pursue for satisfaction if you have a problem.

[telcoman]

This might be another reason to use a good credit card for these type of purchases. At least that gives you one more avenue to pursue for satisfaction if you have a problem.

Never buy anything without using a credit card. Never use a debit card or pay by check or cash. No protection whatsoever

Telcoman

[Sentientbydesign]

Never buy anything without using a credit card. Never use a debit card or pay by check or cash. No protection whatsoever

Telcoman

I think the Visa/MasterCard Check Cards (glorified debit cards) have the same or similar dispute protection.

Sorry about your halos Tampa.

[telcoman]

I think the Visa/MasterCard Check Cards (glorified debit cards) have the same or similar dispute protection.

Sorry about your halos Tampa.

NOT TRUE!

Listen sentient I'm from NJ and........

http://www.pirg.org/consumer/b...1.htm

[g35sedanlover]

Does anyone have pics of halos installed?

[Sentientbydesign]

Very interesting information. I have a checkcard with my picture on it. I also use online banking to track everything and I've been pretty fortunate, thank God.

My bank is pretty good about returning the disputed money within 48 hours.

Thanks for the info Telco. Got any info on stealing from the phone company? lol

Does anyone have pics of halos installed?

Check the mod database.

[Tampa G35 Sedan 6MT]

Does anyone have pics of halos installed?

Well I will soon when i get the kit in lol.. I had made time this saturday to do the project but now it looks like i will be waiting longer to get it done!

The shipping takes like 2-3 weeks lol

Yikers...talk about having the wind taken out of your sails!!

I hope it works out for you...document EVERYTHING!!

Tell me about it... It SUX. Im still waiting for a email back from them about the matter. I think they are going to send me a new set with out any problems... If they do well I will really send them some business....

DJ

[SneaKe]

Congrats on lucking out with a good seller

sorry to threadjack but sneake did you ever get replacement lights?

I've worked a 'deal' out with 'them'. I don't know if they want me discussing it publicly, but it will work out well in the end. You'll see, eventually...

[Tampa G35 Sedan 6MT]

I've worked a 'deal' out with 'them'. I don't know if they want me discussing it publicly, but it will work out well in the end. You'll see, eventually...

Well you can let us know after you get it all worked out what that deal was

DJ

[SneaKe]

Well you can let us know after you get it all worked out what that deal was

DJ

Will do.

On another note. Those halo's you got Tampa. From the pictures, they look a little 'simple', like clear tubes. If so, they're going to be very fragile.

[Tampa G35 Sedan 6MT]

Will do.

On another note. Those halo's you got Tampa. From the pictures, they look a little 'simple', like clear tubes. If so, they're going to be very fragile.

They are... But at least you won't be able to see them when they are off in the head lights

DJ

[SneaKe]

Thats true. Good call. Keep us posted on the results.