good service is becoming hard to find

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qship96
Posts: 6624
Joined: Sun Nov 24, 2002 11:31 am
Car: 1996 Infiniti Q45

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I had my fender repaired after some idiot dozed off on the beltway and bumped into me,went to pick up car,and door panel was not correctly reinstalled!

had oil changed,undersheild hanging low within a few days! went back,and the filthiest,dirtiest idiot walks up with a paper carpet protector,and wants to drive car into the bay! i said,no offense,but YOU ARE FILTHY! why protect the floormat,yet soil my light tan seats,doorpanel,console,and wheel? I will drive into the bay,he threw an attitude,and i reminded him,if he had installed the pan correctly THE FIRST TIME,this would not be an issue!

Finally,after these episodes all happening this week.went today to balance & rotate the Pilots,car comes around,and ask tech how far out of balance were the wheels? he says,be right back!he Forgot to balance all 4 wheels!,just rotated them!finally finished,paid my 40 bucks,and recalled how frustrating it is to find good service,even though i have had good results from these 3 different vendors in the past.


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redmanfx
Posts: 1802
Joined: Mon Mar 29, 2004 4:47 am
Car: 92 Q45a

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believe it or not...... Walmart is awesome when it comes to balancing and rotating. They have a lifetime balancing and rotation thing at $7.50 a tire initially it's great. They don't screw up because they will get fired! They also mount tires for $3.50 a tire and they are by far the cheapest.

red

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szh
Posts: 15932
Joined: Tue Jul 23, 2002 12:54 pm
Car: 2018 Tesla Model 3.

Unfortunately, no longer a Nissan or Infiniti, but continuing here at NICO!
Location: San Jose, CA

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Depends on the Walmart location, I think ... I am told (by a relative who works at one) that at most of them, the turnover of personnel (due to lousy pay) is pretty high, and there is quite a bit of uncaring attitude!

Z

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Jesda
Posts: 39644
Joined: Mon May 05, 2003 1:50 pm
Location: STL, DTW
Contact:

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The two Wal Marts I've been to (Veradake WA and Manchester MO) have been fantastic. Always the same faces, always extremely helpful, and always plenty of Mobil 1 in stock. I wrote letters of praise for both.

-Jesda

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redmanfx
Posts: 1802
Joined: Mon Mar 29, 2004 4:47 am
Car: 92 Q45a

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Jesda you crack me up!! Love your picture.

The Walmart here in Morehead City, NC has the same people as well and they do great work. Surprising I know, but true.

red

HeavyDuty
Posts: 1281
Joined: Tue Sep 23, 2003 4:51 pm
Car: 1995 Infiniti Q45
95 Nissan 240SX S14
96 Nissan D21
06 Nissan 350Z Z33

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ROFLMMFAO! @ Jesda!

Great pic, LOL LOL!

For some relevant content, most shops bill 10hrs, work 5-6. We bill 10, work 20.

We need to work on that. :D


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