Epik151 wrote:What data are you talking about, Jacko?
You criticized Hyundai on reliability in your post and asked to see what "Hyundai says about their reliability".
Well, according to all sources, Hyundai is improving rapidly and is already ahead of Nissan/Infiniti and passing up Honda/Toyota.
CR is slow to reflect changes but if you go take a look at TrueDelta you can see more recent reliability stats for yourself.
Hyundai didn't start the 10 year warranty expecting to fix all their cars repeatedly.
The Sonata, Elantra, Santa Fe, are consistent top picks for reliability.
Where do you get the info that Hyundai has clearly demonstrated poor reliability issues?
How do you think JD Power and Associates arrived at their conclusion---by praying to God or by gathering all available data for an auto manufacturer for all their models?
I didn't criticize Hyndai for their reliability. I only posted raw data so that people maybe informed before making a buying decision. And then, I chastised the reviwers of these cars because it appears they are making significant decisions based on a narrow set of variables, which in the real world, are less costly to achieve, than if one factored in all the conditions and variables that affect the total car ownership experience. Yes, there is a such a thing as the Total Car Ownership Experience, which is a far more expensive a variable, and I am highly doubtful Hyundai can successfully rank high enough in such a study without raising the cost of their cars (though conjecture on my part). It is this variable or its equivalent, that partly forces auto compoanies like BMW and Lexus to raise prices of their products when compared to other competitive brands. In short, quality costs money.
You said, "Well, according to all sources, Hyundai is improving rapidly and is already ahead of Nissan/Infiniti and passing up Honda/Toyota." This is spurious. You may want to support this on a model by model basis. I have done my part to provide you with the web link where specific models can be compared.
And yes, CR is absolutely correct to be slow in accumulating data. We call that a longtitudinal data. It is data that reflects all the possible issues and conditions under permanent conditions and not temporary or spurious conditions. If TrueDelta's data is as current as you suggest, then i would be concerned about using their data becasue it will likely contain information of a spurious and temporary kind, which does not in anyway reflect well and accurately on the reliability of any specific car model.
And as for Hyundai's 10 year car warranty, grapevine has suggested that Hyundai isn't very friendly or willing to give those warranties, when it has to. Again, this is word from grapevine. This isn't the case with an Infiniti. And in fact, Hyundai may have aniticipated fixing their cars repeatedly, if they factored in the cheap cost of manufacturing their auto components since they can't technically raise prices because of their status in the auto world, and so, a 2 for 1 deal maybe their strategy in terms of parts, and what they call a 10 - year warranty. Again, i am just thinking out loud.
The Hyundai santa fe is the only Hyundai model I have seen with great marks. In fact, this single model may be distorting the data on Hyundai reliability, as a reliable name plate brand. This is a significant probability as far as data is concerned.
I never said, Hyundai has demonstrated poor reliability issues. You are the one saying that.