Frozen Screen and no function Keys work

Discussion of Infiniti's amazing (and underrated) sport-luxury crossovers, the EX35 and EX37. For 2014, the EX series will be renamed QX50, in line with Ininfiit's new naming conventions.
leorob
Posts: 7
Joined: Sat Jul 25, 2009 5:49 pm

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I was going to update my phonebook via bluetooth but I canceled the procedure. Now my screen is frozen at "update phonebook" and none of the buttons for any function work.I can't change source of audio, I get no map on the navigation screen, no rear camera view.It is totally stuck on the "update phonebook" screen.I have restarted the car a number of times to no avail.Has this happened to anybody else. Looking for an answer.


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Timmbo
Posts: 2703
Joined: Tue Nov 20, 2007 9:14 am
Car: 2013 Infiniti JX35 AWD
2013 Nissan Maxima Sport Pkg
Location: Green Bay, WI

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leorob wrote:I was going to update my phonebook via bluetooth but I canceled the procedure. Now my screen is frozen at "update phonebook" and none of the buttons for any function work.I can't change source of audio, I get no map on the navigation screen, no rear camera view.It is totally stuck on the "update phonebook" screen.I have restarted the car a number of times to no avail.Has this happened to anybody else. Looking for an answer.
Welcome to NICOclub! Glad to have you as a new member of the EX35 Forum!!!

Sorry to hear about the strange problem with your EX35. I have the same system on my Armada, and never had any issues like that. Have you tried disconnecting the battery for a few minutes? If that doesn't work, I would contact the dealer right away, let us know what happens!

leorob
Posts: 7
Joined: Sat Jul 25, 2009 5:49 pm

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After numerous restarts I gave up and had dinner.My plan was to go into the garage and disconnect the battery but thought I'd give it one more try.Upon starting the car after a two hour "rest" all was fine. Apparently I got the self healing option.

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Timmbo
Posts: 2703
Joined: Tue Nov 20, 2007 9:14 am
Car: 2013 Infiniti JX35 AWD
2013 Nissan Maxima Sport Pkg
Location: Green Bay, WI

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Good to hear, hopefully that never happens again.


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