FIRST WARRANTY REPAIR

Forum for Infiniti M35 and M45, and Nissan Fuga owners.
Larz
Moderator
Posts: 2894
Joined: Thu Feb 21, 2013 8:55 pm
Car: 2019 Q70-L RWD
Location: Ft Lauderdale, Florida
Contact:

Post

Driving along this Sunday past when the CEL came on <GASP>. I didn't notice any difference in the handling or acceleration and it was just at the dealer last week for oil /filter/drain plug and inspection as I have a trek to Maryland coming up in two weeks - nothing came up during inspection. Quite the head scratcher. Called Brian at the dealer and we set a time to bring it in.
Just as I got comfy in the lounge with my cuppa and muffin, Brian tells me it's the bank-1 O2 sensor and they have to order it. He puts me in a brand new Q50 and off I go to the office. (review of the Q50 to follow as I usually get an M37 or Q70 as a loaner). Turns out, this is NOT as cheap to replace as I thought. I have the MaxCare warranty from CarMax where it was purchased. It costs me 0$ for repairs at one of their facilities - or - $50 at any other facility including the dealer.
Here is the final bill:
.
Image
.
They charged:
0.8 hours labor to diagnose
0.8 hours labor for repair
0.8 hours to re-program the car after repair.
Seems a bit much, don't you think? I remember Ilya replaced an O2 sensor on his M45 and it didn't seem all that involved or any where near this pricey. Thank God for warranties, although I think I could have done this myself if it weren't a covered repair - and for a fraction of the total cost.I was also surprised that this happened at only 42k miles. Brian said it isn't "rare' but it isn't unheard of either on a 7 year old M series.
So .... I warranty runs out when the miles reach 150,000 or Sept 2020. Hopefully (or maybe not) I will need other repairs before then so I can use up the rest of the $2,500 I paid for the warranty.


User avatar
Ilya
Moderator
Posts: 9205
Joined: Fri Apr 23, 2010 11:20 pm
Car: 2011 M56x but I spend a lot of time on my 2015 Kawasaki Vulcan S. Former owner of a 2007 M35x. Also take care of my wife's 2016 QX60.
Location: Charlotte, NC
Contact:

Post

It depends on which ones it is. On my M35, the bottom two were super easy, took me 5 minutes with my tools/lift. The ones at the top of the pipe near the headers were a PITA and I only did the driver side, IIRC. I couldn't see ANY way, even with my DIY skills, to change the passenger side one. I had ZERO tools that would fit/give me leverage. Wonder which one this is...maybe that's why it was so expensive.

Larz
Moderator
Posts: 2894
Joined: Thu Feb 21, 2013 8:55 pm
Car: 2019 Q70-L RWD
Location: Ft Lauderdale, Florida
Contact:

Post

It was the passenger side, LOL. Bow it seems fair to charge so much labor.

User avatar
Ilya
Moderator
Posts: 9205
Joined: Fri Apr 23, 2010 11:20 pm
Car: 2011 M56x but I spend a lot of time on my 2015 Kawasaki Vulcan S. Former owner of a 2007 M35x. Also take care of my wife's 2016 QX60.
Location: Charlotte, NC
Contact:

Post

Yeah, might be way lol.

cruzad3r
Posts: 1340
Joined: Fri Mar 05, 2010 6:34 pm
Car: 2006 Infiniti M35x fully loaded
Location: CT

Post

you need the right tool. i was able to do the driver side after i removed the brace underneath and use a long wrench 22mm. for the passenger side, you can also get to it from underneath but you will need this tool. there is no way to get to these sensors from top, even if you have taken every-possible-thing off from uptop.

tool in reference

Image

User avatar
Ilya
Moderator
Posts: 9205
Joined: Fri Apr 23, 2010 11:20 pm
Car: 2011 M56x but I spend a lot of time on my 2015 Kawasaki Vulcan S. Former owner of a 2007 M35x. Also take care of my wife's 2016 QX60.
Location: Charlotte, NC
Contact:

Post

I have the end of that tool, just not the handle. I couldn't get my socket in there to use that tool.

cruzad3r
Posts: 1340
Joined: Fri Mar 05, 2010 6:34 pm
Car: 2006 Infiniti M35x fully loaded
Location: CT

Post

that's why you want that too because then you can put a pipe over the handle and turn it. the flex head is not enough as there is no clearance or leverage to turn the sensor.


Return to “Infiniti M35 and M45 Forum”