First of all, being retired with not many places to go I have a very low mileage Versa. I purchased it in January and when I received my 3-months service notification from the dealer I had something like 350 miles on it. I called the dealer and he said not to come in. Then a couple of months later I received the recall notice for the passenger side air bag mechanism. When I received my 6-months service notice from the dealer I called them up to kill two birds with one stone. I called the dealer and scheduled an appointment for the service and the recall repair. The person I talked to said, "What recall?" He didn't seem to know anything about it but told me to bring the car in a week from then. The day I brought it in the car had 684 miles on it. Later that day when I picked the car up the service guy told me they had to order a part for the recall repair. He also told me that the first oil change was complimentary. I went to pick up my receipt at the service desk and they told me there wasn't any. I expressed my concern about not having any proof that an oil change was done and they said, "That's okay, it's in our computer."
This was back on July 30 and I still haven't received any notification that the part for the recall notice has been received yet. They also kept my recall notice and I have nothing showing that I received a recall notice.
Should I be worrying here? I have no record of bringing the car in for a 6-months service, which I think just boiled down to an oil change and I have no record in my possession of having brought the car in for the recall.
First Service/Recall Questions
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Ever Victorious
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Re: First Service/Recall Questions (texman33)
That sounds fishy. Even when my first dealer put mud guards on my first V for free, they wrote up a work order with an amount of $0... but it described what was done.
As far as recall notice, you should be able to go to any Nissan dealer and if the recall has not been performed, they should be able to look up the VIN in the system and see that it hasn't been done.
I would, however, put in a call to Nissan North America's consumer affairs department to explain what happened. Perhaps Nissan will poke your dealer into action...
As far as recall notice, you should be able to go to any Nissan dealer and if the recall has not been performed, they should be able to look up the VIN in the system and see that it hasn't been done.
I would, however, put in a call to Nissan North America's consumer affairs department to explain what happened. Perhaps Nissan will poke your dealer into action...
Re: First Service/Recall Questions (texman33)
I just got my first "complimentary" oil change - got a receipt!
On the Recall question.
These are the only two Recalls for the 2007 Versa...
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. NHTSA CAMPAIGN ID Number : 06V348000 Mfr's Report Date : AUG 31, 2006Component: SERVICE BRAKES, HYDRAULICPotential Number Of Units Affected : 13184
Summary:CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, 'PASSENGER CAR BRAKE SYSTEMS.' THE BRAKE FLUID RESERVOIR CAP IS MISSING PART OF THE REQUIRED BRAKE FLUID WARNING.
Consequence:THE PURPOSE OF THIS STANDARD IS TO ENSURE SAFE BRAKING PERFORMANCE UNDER NORMAL AND EMERGENCY DRIVING CONDITIONS.Remedy:NEW BRAKE FLUID RESERVOIR CAPS WILL BE MAILED TO VEHICLE OWNERS ALONG WITH INSTRUCTIONS FOR INSTALLATION. THE LETTERS WILL INSTRUCT OWNERS WHO DO NOT WANT TO REPLACE THEIR OWN BRAKE FLUID RESERVOIR CAP TO TAKE THE CAR TO A DEALER FOR THE REPAIR. THE RECALL BEGAN ON NOVEMBER 10, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Notes:CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. NHTSA CAMPAIGN ID Number : 07V094000 Mfr's Report Date : MAR 07, 2007Component: SEAT BELTSPotential Number Of Units Affected : 16309
Summary:ON CERTAIN HATCHBACK VEHICLES, THE TERMINALS FOR THE PASSENGER SIDE SEAT BELT TENSION SENSOR HARNESS CONNECTOR MAY HAVE BEEN DAMAGED DURING THE MANUFACTURING PROCESS. THIS COULD RESULT IN A LOSS OF ELECTRICAL CONTINUITY CAUSING THE OCCUPANT DETECTION SYSTEM TO BECOME INOPERATIVE.
Consequence:IF THIS OCCURS, THE AIR BAG WARNING LIGHT WILL COME ON AND THE PASSENGER SIDE FRONTAL AIR BAG WILL BE SUPPRESSED.
Remedy:DEALERS WILL REPLACE THE CONNECTOR FOR THE SEAT BELT TENSION SENSOR HARNESS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 18, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Notes:CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
These are the only three Technical Bulletins for the 2007 Versa...
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. Service Bulletin Num : 07038 Date of Bulletin: JUN 05, 2007NHTSA Item Number: 10021702 Component: WHEELS:CAP/COVER/HUB
Summary:WHEEL COVER REPLACEMENT IF THE WHEEL COVER DOES NOT FIT FIRMLY ON THE WHEEL. *KB
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. Service Bulletin Num : 03030 Date of Bulletin: APR 18, 2007NHTSA Item Number: 10021508 Component: EXTERIOR LIGHTING
Summary:EXTERIOR LAMP FOGGING. *KB
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. Service Bulletin Num : 06078 Date of Bulletin: NOV 08, 2006NHTSA Item Number: 10020596 Component: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Summary:TIRE PRESSURE MONITOR SYSTEM (TPMS) LIGHT ON WITH CHECKSUM-EER FL / FR / RR / RL CODE STORED. *KB
On the Recall question.
These are the only two Recalls for the 2007 Versa...
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. NHTSA CAMPAIGN ID Number : 06V348000 Mfr's Report Date : AUG 31, 2006Component: SERVICE BRAKES, HYDRAULICPotential Number Of Units Affected : 13184
Summary:CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, 'PASSENGER CAR BRAKE SYSTEMS.' THE BRAKE FLUID RESERVOIR CAP IS MISSING PART OF THE REQUIRED BRAKE FLUID WARNING.
Consequence:THE PURPOSE OF THIS STANDARD IS TO ENSURE SAFE BRAKING PERFORMANCE UNDER NORMAL AND EMERGENCY DRIVING CONDITIONS.Remedy:NEW BRAKE FLUID RESERVOIR CAPS WILL BE MAILED TO VEHICLE OWNERS ALONG WITH INSTRUCTIONS FOR INSTALLATION. THE LETTERS WILL INSTRUCT OWNERS WHO DO NOT WANT TO REPLACE THEIR OWN BRAKE FLUID RESERVOIR CAP TO TAKE THE CAR TO A DEALER FOR THE REPAIR. THE RECALL BEGAN ON NOVEMBER 10, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Notes:CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. NHTSA CAMPAIGN ID Number : 07V094000 Mfr's Report Date : MAR 07, 2007Component: SEAT BELTSPotential Number Of Units Affected : 16309
Summary:ON CERTAIN HATCHBACK VEHICLES, THE TERMINALS FOR THE PASSENGER SIDE SEAT BELT TENSION SENSOR HARNESS CONNECTOR MAY HAVE BEEN DAMAGED DURING THE MANUFACTURING PROCESS. THIS COULD RESULT IN A LOSS OF ELECTRICAL CONTINUITY CAUSING THE OCCUPANT DETECTION SYSTEM TO BECOME INOPERATIVE.
Consequence:IF THIS OCCURS, THE AIR BAG WARNING LIGHT WILL COME ON AND THE PASSENGER SIDE FRONTAL AIR BAG WILL BE SUPPRESSED.
Remedy:DEALERS WILL REPLACE THE CONNECTOR FOR THE SEAT BELT TENSION SENSOR HARNESS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 18, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Notes:CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
These are the only three Technical Bulletins for the 2007 Versa...
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. Service Bulletin Num : 07038 Date of Bulletin: JUN 05, 2007NHTSA Item Number: 10021702 Component: WHEELS:CAP/COVER/HUB
Summary:WHEEL COVER REPLACEMENT IF THE WHEEL COVER DOES NOT FIT FIRMLY ON THE WHEEL. *KB
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. Service Bulletin Num : 03030 Date of Bulletin: APR 18, 2007NHTSA Item Number: 10021508 Component: EXTERIOR LIGHTING
Summary:EXTERIOR LAMP FOGGING. *KB
Make : NISSAN Model : VERSA Year : 2007Manufacturer : NISSAN NORTH AMERICA, INC. Service Bulletin Num : 06078 Date of Bulletin: NOV 08, 2006NHTSA Item Number: 10020596 Component: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Summary:TIRE PRESSURE MONITOR SYSTEM (TPMS) LIGHT ON WITH CHECKSUM-EER FL / FR / RR / RL CODE STORED. *KB
Re: First Service/Recall Questions (vpnavy)
>>ON CERTAIN HATCHBACK VEHICLES, THE TERMINALS FOR THE PASSENGER SIDE SEAT BELT TENSION SENSOR HARNESS CONNECTOR MAY HAVE BEEN DAMAGED DURING THE MANUFACTURING PROCESS. THIS COULD RESULT IN A LOSS OF ELECTRICAL CONTINUITY CAUSING THE OCCUPANT DETECTION SYSTEM TO BECOME INOPERATIVE.<<****************************************************Thanks for posting. Yes, this is the recall notice that I received. I suppose my real disappointment with my dealer is that he had a week's notice that I was coming in for this recall repair and then when I leave the car off nothing is done because he doesn't have the necessary part. I'm thinking now that maybe they held off doing the six-month service until they receive the part for the recall service, but then again why would they do that if they had the car in the shop and could have done the 6-month service that day? But I suppose these are questions I should be asking the dealer instead of here. Also, when I go back for the recall service I'm going to demand some kind of receipt for the oil change that they did so I have some record of it. Thanks to all who responded.