Post by
ceningolmo »
https://forums.nicoclub.com/ceningolmo-u33477.html
Thu Dec 08, 2005 5:13 pm
Some of you may remember me posting about my remote starter roughly 2 weeks ago. Just in case you don't remember... I received a remote starter, installed, from Circuit City as an early Christmas present. They installed it, but turn signals didn't work afterward and the ABS light was on. Brought it back, talked to manager, and he agreed to work on it to fix the problems. Next day they spend about 8 hours trying to fix problem. After 8 hours, no running lights, no headlights, no horn, no cruise, no electric seats, no heated mirrors, no tilt steering, no rear defrost, no wipers... needless to say Circuit City gave up trying to "fix" my car. So, they agreed to send the car to local Infiniti dealer to have it fixed and they would pay the bill.
Well... 2 weeks later I have my car back. The bill was $1200 at Infiniti, which Circuit City paid without complaint. I got the chance to kick around in a G35x for a week, and got all my wiring redone. I got a new turn signal arm, and a new wiper arm on the steering column. Got a new rear defrost and cruise control switch... all in all, the car is back to where it was. And, despite a little inconvenience, I am pretty happy.
Circuit City could have been a real pain in the *** about the situation, but they weren't. They were very straight forward, paid the bill at Infiniti without complaint, and fully refunded me for the remote starter I had removed. They won't ever get to touch my Q again... but they probably earned some loyalty from me.