Post by
OriginalWheelman »
https://forums.nicoclub.com/originalwheelman-u40105.html
Fri Sep 11, 2009 6:07 am
Well, I"m done taking 2moons seriously. I've been reading all this crap about how acclaim is trying to "fight the hackers" ad asking players to report them. I've reported 5 hackers thus far all with the same story.
"Dear Player,
Thank you for contacting Acclaim Games,
The screenshot which you have send to us is not clear to determine if he is really hacking. Please send us clear screenshot or video so that we can ban the guilty player.
Please reply back to us if you have any further issues and we would be glad to assist you. Our customer service is open 24/7 and will attempt to resolve the issues as soon as possible.
Sincerely,
Eric2Moons 24/7 Support,Acclaim Games."
The last time I sent 3 f***ing screenshots that I had to spend 15 minutes gathering, as well as getting player killed by the hacker 3 times. Everyone I talk to has the same story. So after working halfway up the level tree and getting at least 300 mil in assets, I'm done. I spent over $100 on buffs and s*** from the Dshop, so I could help keep the servers running, the hackers sure as f*** aren't. I pay to play that game and they don't, but I am the one who gets told "Oh well". So f*** Acclaim and f*** 2moons.
This was my reply to the last "we're not banning the hacker" email.
"Are you kidding me? The guy has stacks of monsters right on top of him, and it's not clear that he's hacking? Are you serious? That's 1/4 of the monsters on the whole damned map! And what do you mean screen shot? I SENT 3! Don't you have server logs you can look at? THIS IS RIDICULOUS! THIS IS WHY THIS GAME IS NOT TAKEN SERIOUSLY! ACCLAIM DOES NOT TAKE IT SERIOUSLY! I had been stringing wow players over to 2moons but I will not do that anymore. I will enjoy D&D online because they are taking the game seriously. I can not believe I have spent over $100 on this game for Acclaim to repeatedly tell me that the people that are cheating are going unpunished. I'm an adult, I'm 28 years old and I want to play this game the way it was intended to be played. I put in hard work for the items and EXP that I have. What you are telling me is that I may as well cheat, because no one is going to get enough proof to get me banned. I would rather not play the game than cheat. This is ridiculous. I’m withdrawing my application for VGM. This is at least the third petition to be returned with a negative answer. I will not waste my time donating it to a company who will not act on problems, despite volunteers submitting proof. I dedicated 15 minutes of what should be my time to relax to report a hacker, only to be told later that the 3 screenshots that I took are "not clear". I had to go back and get PK'd 3 times to get the screenshots. I have been trying to convince my friend who was with me that the hackers are going to be dealt with, and that this will be better than WoW. I no longer believe it. You tell your players to help fight the hackers by turning them in, and every single person I talk to says they all get the same response. Do you want to know what is not clear? Why Acclaim has such a hard time banning free accounts."