Extended Protection Plan

Discussion of Infiniti's amazing (and underrated) sport-luxury crossovers, the EX35 and EX37. For 2014, the EX series will be renamed QX50, in line with Ininfiit's new naming conventions.
DomNJ
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Joined: Tue Feb 14, 2012 9:21 am
Car: EX35 2008

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Hi

I have recently purchased certified 2008 EX35 , I have also purchased with it a Infiniti Elite extended protection plan, but I am now thinking of pros and cons of having this plan. This plan is expensive.

Would like some advise if this plan is worth it ( given the fact all parts in this vehicle are expensive). However again this plan only covers for anything that can go bad in the vehicle , does not cover normal services etc.

Please advise.

DomNJ


TimGinCentralNJ
Posts: 199
Joined: Tue Jul 05, 2011 7:00 am
Car: 2008 Infiniti EX Journey AWD

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DomNJ-

I also bought an Infiniti Elite plan for my '08 EX when I bought it this summer. It had 49k miles on it and even though there was another year or 10k miles left on the factory warranty, I felt the $1500 bucks to extend it another 4 years was worthwhile. I don't think these cars are prone to many issues, but since even small, random ones will cost a fortune at the dealer, I feel like $1500 is a fair "insurance policy" for the next 4 years.

Not to be a smart alec, but wouldn't the preferable time to ask about buying a warranty be before you've already bought it? :)

Anyway, hope this helps a little.

Tim

DomNJ
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Joined: Tue Feb 14, 2012 9:21 am
Car: EX35 2008

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Thanks Tim

This definitely helps. In my case the dealership stuck this on me maybe because they are seeing some monetary benefit in this deal. But it should be worthwhile investment as you have also said , again I have 39K on the vehicle.

Thanks
DomNJ

seldomseen
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Car: '12 Nissan Altima Coupe SR 3.5
'15 Lexus GS350 F Sport

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Keep in mind the cost of extended warranties are negotiable and the cost also depends on the type of coverage being purchased and if the plan has a deductible or not. You should also confirm if the extended warranty plan you purchase offers a refund if its never used or if there's a prorated refund upon expiration of the plan---many plans offer this benefit. Many folks also find that it's easier to come up with the additional $5.00 - $20.00 month to finance the cost of an extended warranty than it is to come up with $500-$2,000 to cover the cost of a repair that occurs after the bumper to bumper warranty expires. If you keep an Infiniti beyond five years, you will very likely use the extended warranty.

TimGinCentralNJ
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Joined: Tue Jul 05, 2011 7:00 am
Car: 2008 Infiniti EX Journey AWD

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seldomseen wrote:Keep in mind the cost of extended warranties are negotiable and the cost also depends on the type of coverage being purchased and if the plan has a deductible or not. You should also confirm if the extended warranty plan you purchase offers a refund if its never used or if there's a prorated refund upon expiration of the plan---many plans offer this benefit. Many folks also find that it's easier to come up with the additional $5.00 - $20.00 month to finance the cost of an extended warranty than it is to come up with $500-$2,000 to cover the cost of a repair that occurs after the bumper to bumper warranty expires. If you keep an Infiniti beyond five years, you will very likely use the extended warranty.
Well said! :dblthumb:

Tim

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AWGD8
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Joined: Wed Sep 10, 2008 5:34 pm
Car: 2008 EX35 AWD JOURNEY

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It's worth it! But to those who are thinking of buying this protection can get it through a lady from New Jersey or the one from Arizona. They sell it at a cheaper price vs dealer price. I bought mine at around 39K miles. Extra 4years or 60k miles for $1550 $50 dollars deductible.

It is cheaper if you buy it before the mileage reach 40k.
The only thing I do not like about it is even though your car has a bumper to bumper warranty until 48k miles or 4 years, the extended warranty will take effect the moment you bought it. If it happens you are still below the 48k miles bmper to bumper manuf. orig. warranty, your extended warranty is already running. They do not wait until you reach 48k miles and extend depending on the extended warranty you bought from them. The only good thing is , if your car needs a repair, you do not need to pay deductible until you pass 48k miles or the original bumper to bumper coverage has ended.

This only applies to those who bought the extended warranty before they reach 48k miles or 4 years....
Last edited by AWGD8 on Sat Feb 18, 2012 7:03 am, edited 1 time in total.

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AWGD8
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Car: 2008 EX35 AWD JOURNEY

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I had to pay $120 for my dealer to inspect my car and I had to mail the report to the lady from New Jersey. I was originally talkng with the lady from Arizona and then went to the lady from NJ. She took another $50 off from the Arizona quote.

It was 48m/60k. $50 deductible.

> -------- Original Message --------
> Subject: Infiniti Elite Protection PLan
> From: Courtney <[email protected]>
> Date: Sun, February 20, 2011 7:47 pm
>
>
>
>
> Thank you for your inquiry! Based off your current mileage these are your
> options for extending your factory coverage...
>
> EX35 w/31k miles (available terms and price will change once you exceed
> 40k).
>
> *$0 Ded
> *24mo/24k=$700
> 36mo/36k=$1011
> 36mo/48k=$1252
> 48mo/48k=$1490
> 48mo/60k=$1750
> 60mo/60k=$2039
>
> *$50 Ded
> *24mo/24k=$682
> 36mo/36k=$946
> 36mo/48k=$1154
> 48mo/48k=$1359
> 48mo/60k=$1580
> 60mo/60k=$1824
>
> *$100 Ded
> *24mo/24k=$667
> 36mo/36k=$893
> 36mo/48k=$1075
> 48mo/48k=$1253
> 48mo/60k=$1441
> 60mo/60k=$1652
>
> The Infiniti Elite Protection Plan will start the day you purchase it and
> the mileage allowance will be added to what is currently on your odometer
> (so if you have 35k and you go with a 60/60 you will be covered until 95k or
> 5 years from now). The deductible will not kick in until your original
> 48mo/60k warranty has expired and the deductible is per visit not per item
> repaired. *Additional discounts apply if you plan to pay in full or we have
> 0% finance options up to 18mo...no sales tax or processing fee!!* Infiniti
> requires an inspection and verification of the odometer prior to issuing the
> policy, so please call or email me for the details. Please let me know if
> you have any questions regarding the Infiniti Elite Protection Plan. Thanks
> again and have a great day.
>
>
> --
> Courtney Mutema
> EliteProtectionPlan.com
>

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EXceptional
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Joined: Sun Apr 06, 2008 7:54 pm
Car: 2008 Aspen Pearl EX35 Freakin Loaded!

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I guess I'm one of the lucky ones... we've have very little grief with our 2008 EX35

Usually, they say that the only people that benefit the most from the Extended Warranties are the people who sell them.

Yes, granted there are certain buyers of Cars who over their lifetime of ownership, get on the plus-side when the Extended Warranty ends up paying for itself, through the numerous repairs that need to be done.

TimGinCentralNJ
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Car: 2008 Infiniti EX Journey AWD

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AWGD8 wrote:I had to pay $120 for my dealer to inspect my car and I had to mail the report to the lady from New Jersey. I was originally talkng with the lady from Arizona and then went to the lady from NJ. She took another $50 off from the Arizona quote.

It was 48m/60k. $50 deductible.
Yep. I had gotten the same quote from Ms. Mutema in Arizona. Since my car was in for service anyway at the dealer where I bought it (and I had been pleased with my dealings with them so far) I wanted to give my dealer the opportunity to earn my business on the warranty. The F&I guy He said he'd provide the same warranty for another hundred bucks just so he had something to show the GM, so that's what I went with.

I agree that it's a cheap move on Infiniti's part to have the extended warranty kick-in immediately rather than after the factory one ends. Kinda' like "double dipping" if you ask me, however, I guess the main thing is that it's a pretty comprehensive warranty offered at what I consider to be a fairly reasonable price. Even though I paid cash for my EX, I like having the piece of mind that I'm still covered from any major expenses for the next 4 years.

Tim

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EXceptional
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Double-dipping? Why are you guys buying anything?

Our Complete-vehicle Warranty was for 4 Years... and was included.

Then there is a 6 Year/110,000 Km Powertrain Warranty, too.

Heres how it's written on our Window Sticker.

Image

Is it different in the USA ?

TimGinCentralNJ
Posts: 199
Joined: Tue Jul 05, 2011 7:00 am
Car: 2008 Infiniti EX Journey AWD

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EXceptional wrote:Double-dipping? Why are you guys buying anything?

Our Complete-vehicle Warranty was for 4 Years... and was included.

Then there is a 6 Year/110,000 Km Powertrain Warranty, too.

Heres how it's written on our Window Sticker.

Image

Is it different in the USA ?
Nope....our standard warranty is the same. Problem is, I bought a 3 year old used EX with 49k miles on it---AND plan on keeping it for many years past the standard warranty's duration. As you get closer to the standard warranty's expiration miles-wise, the cost of the extended warranty climbs drastically. So, the 1500 beans I laid out will continue the standard warranty coverage for another 4 years (starting at purchase of the ext warranty) or an additional 50k miles....whichever comes first.

Tim

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EXceptional
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Gotcha...

tonelab77
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Joined: Tue Mar 26, 2013 12:42 pm
Car: 2011 QX56

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AWGD8 wrote:I had to pay $120 for my dealer to inspect my car and I had to mail the report to the lady from New Jersey. I was originally talkng with the lady from Arizona and then went to the lady from NJ. She took another $50 off from the Arizona quote.

It was 48m/60k. $50 deductible.
Do you have the contact info for the "lady in New Jersey"?

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AWGD8
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Tonelab77, it seems like she no longer works there. Just try the one from Arizona.

elite-warranty-protection-places-to-buy-t529268.html

TimGinCentralNJ
Posts: 199
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Car: 2008 Infiniti EX Journey AWD

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Personally, if I had to do it all over again, I would again use a quote from the nice lady in AZ as a basis for negotiating a deal with my local dealer. I was fine paying an extra $100 and giving my dealer (who I've had good experiences with) the business.

Just my 02 cents....

Tim

tonelab77
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Joined: Tue Mar 26, 2013 12:42 pm
Car: 2011 QX56

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TimGinCentralNJ wrote:Personally, if I had to do it all over again, I would again use a quote from the nice lady in AZ as a basis for negotiating a deal with my local dealer. I was fine paying an extra $100 and giving my dealer (who I've had good experiences with) the business.
Sounds like a good way to go. Thanks for that Tim. I think I'm going to wait until my QX has 29,900 miles, or until October 2014 (when my basic warranty expires). No sense in getting it now (23,700 miles). Courtney (in Arizona) said the price would change at 30,000 miles.

cars4wayne
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Joined: Tue Nov 05, 2013 10:16 am
Car: 2007 G35

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I bought the Elite Protection Plan when I purchased my G 35 in 2008. Never used unitl this week my sunroof stopped working come to find out it seems that only some part numbers are covered under the Elite Plan. They replaced the sunroof motor but the problems are the guide rails, although the plans says sunroof assembly, sunroof guide rails are covered. It seems the part number for my guide rails is not covered under this plan. That would be the same part number for all G series sunroofs. Waiting to hear from Infiniti USA on this one.

TimGinCentralNJ
Posts: 199
Joined: Tue Jul 05, 2011 7:00 am
Car: 2008 Infiniti EX Journey AWD

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cars4wayne wrote:I bought the Elite Protection Plan when I purchased my G 35 in 2008. Never used unitl this week my sunroof stopped working come to find out it seems that only some part numbers are covered under the Elite Plan. They replaced the sunroof motor but the problems are the guide rails, although the plans says sunroof assembly, sunroof guide rails are covered. It seems the part number for my guide rails is not covered under this plan. That would be the same part number for all G series sunroofs. Waiting to hear from Infiniti USA on this one.
As with any case when dealing with insurance, I would continue to "push" this issue and escalate as high as you need to in order to get results. I wasn't aware Infiniti listed covered items by their part numbers, as usually it's just a list of named parts (?), but this sounds kind of fishy to me.

Tim

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AWGD8
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Car: 2008 EX35 AWD JOURNEY

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TimGinCentralNJ wrote:
cars4wayne wrote:I bought the Elite Protection Plan when I purchased my G 35 in 2008. Never used unitl this week my sunroof stopped working come to find out it seems that only some part numbers are covered under the Elite Plan. They replaced the sunroof motor but the problems are the guide rails, although the plans says sunroof assembly, sunroof guide rails are covered. It seems the part number for my guide rails is not covered under this plan. That would be the same part number for all G series sunroofs. Waiting to hear from Infiniti USA on this one.
As with any case when dealing with insurance, I would continue to "push" this issue and escalate as high as you need to in order to get results. I wasn't aware Infiniti listed covered items by their part numbers, as usually it's just a list of named parts (?), but this sounds kind of fishy to me.

Tim

I would run away from that dealership if they threw me that stunt! :rotfl

cars4wayne
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Car: 2007 G35

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My dealer Cerritos Infiniti went to bat for me, they got Infiniti to pick up the tab for the repairs. I am good to go.

TimGinCentralNJ
Posts: 199
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Car: 2008 Infiniti EX Journey AWD

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cars4wayne wrote:My dealer Cerritos Infiniti went to bat for me, they got Infiniti to pick up the tab for the repairs. I am good to go.
Glad to hear it. They should have in the event they'd like to keep you as a customer.

No idea whether your experience falls under this category, but I've run across numerous situations where the dealer's has more latitude in a situation than they lead on, but they make it look like they've "gone to bat" for you and won--when all the while they could've approved it themselves. "Games Dealers Play" :rotfl

Either way, I'm happy they covered it for you. Good news!

Tim

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AWGD8
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Car: 2008 EX35 AWD JOURNEY

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TimGinCentralNJ wrote:
cars4wayne wrote:My dealer Cerritos Infiniti went to bat for me, they got Infiniti to pick up the tab for the repairs. I am good to go.
Glad to hear it. They should have in the event they'd like to keep you as a customer.

No idea whether your experience falls under this category, but I've run across numerous situations where the dealer's has more latitude in a situation than they lead on, but they make it look like they've "gone to bat" for you and won--when all the while they could've approved it themselves. "Games Dealers Play" :rotfl

Either way, I'm happy they covered it for you. Good news!

Tim
That's good news! Yeah "Bumper to bumper " warranty should mean bumper to bumper! Unless it is a wear and tear parts..... :mike


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