Elite warrantee

[Davidgeorge58]

Good day to all ,
can any one recommend the best place to purchase an Elite Infiniti warrantee ? I have 40K on a 2013 M37 sport . will add it at 50K .
thanks

[Ilya]

I got mine from Circle Infiniti if I recall. Even though I live no where near that place.

[Kprad12]

I am at 59,000 miles right now im debating on if i should add it to my m37. Whats the process for getting a elite warranty. Do I just contact any infiniti dealer

[Ilya]

Yeah, basically call around. I believe "Circle Infiniti" and "Scottsdale Infiniti" were the two most people seemed to use...pick whichever one gives you the best price for the mileage/deductible/months, etc. They usually have you go do an inspection to confirm condition of the car and that is that.

[Infinitimaster]

Guys becareful when buy purchase have them put everything in writing . I have the elite warranty purchased it directly from Infiniti dealer lynbrook in Long Island NY worst time ever I had a wheel ailment done and there was a seized bolt on the back right rod they denied the coverage I had to call from the service shop they explained that they don’t cover anything that gets rusty lol
That’s everything under the car I had to argue and wait 5 hours to finally a manger felt I was made sense and he did the right thing and fixed my car I paid $2000 and it was a $100 bolt if that but just be aware that these warranties are not always what they seem to be hopefully next time I have a issue it will go smoother I have to thank that maneger for doing the right thing thx

[Big_Tone]

I bought mine from Scottsdale. I've dealt with them twice for two different cars. Great dealership. Ask for Courtney.

[Mjkkb2]

Elite contract has some exclusions. It is not a bumper to bumper warranty, nor is it an extension of the original manufacturer warranty. Of course as it is with any salesman, they fail to mention it. It is even worse with the CPO warranty. Most people assume it covers everything but often it excludes all electronics and a myriad of other items. I am not surprised the rusty bolt wasn't covered. Same would be for any creaks, groans and wind noises, broken trim peaces, water intrusion, paint deterioration, corrosion, sealed bulbs and all maintenance items.

Glad you have been taken care of, it was the manager's good customer servicing even though he had all the right to deny your claim.

[Ilya]

Elite contract has some exclusions. It is not a bumper to bumper warranty, nor is it an extension of the original manufacturer warranty. Of course as it is with any salesman, they fail to mention it. It is even worse with the CPO warranty. Most people assume it covers everything but often it excludes all electronics and a myriad of other items. I am not surprised the rusty bolt wasn't covered. Same would be for any creaks, groans and wind noises, broken trim peaces, water intrusion, paint deterioration, corrosion, sealed bulbs and all maintenance items.

Glad you have been taken care of, it was the manager's good customer servicing even though he had all the right to deny your claim.

I'm not sure any of that is accurate, no offense. At least not in my experience. Perhaps dealers have wiggle room and can throw in their own rules or what not? My experiences were as follows: My Elite warranty was LITERALLY the factory warranty...after the factory warranty expired. I had the option of paying for Elite and getting x miles of coverage or letting them certify and getting y miles (which was less than x). Literally same exact coverage, warranty, etc. I guess it might depend on where it's purchased but if it's purchased from Infiniti of Scottsdale or Circle Infiniti (or even Lia Infiniti which is my local dealer), it should be 100% as good as the OEM one but with a deductible (if you choose to lower your cost).

Maintenance and wear & tear (such as tires and brakes...NOT suspension components like steering racks) is not covered by most warranties unless explicitly stated as such.

I had $6k worth of electrical work covered by warranty and also had multiple suspension issues covered by the warranty (which had a groan). On my 07 M35x they replaced the wheel bearing one time and the steering rack another time. On my 11 M56x, they replaced the stabilizer links one time.

[Infinitimaster]

I purchased my car in Infiniti dealership when I added the elite warranty I still had bumper to bumper under 40k miles or 4 years
I can’t remember the name of the part but it’s the bolt that they move when getting a wheel alinement it had seized up
I guess it’s who your dealing with preference if you want to call it that they should specify exactly what is and what’s not they kid of Beat around the bush about it but Infiniti’s a great car I really never had no issues with any of my Infiniti cars

[Kboakye87]

Taking my 2011 m37x with 59,500 miles in for the warranty inspection on Friday. Will be purchasing from Courtney. Got quoted the below:

12mo/12k= $1,135
24mo/24k= $1,696
36mo/36k= $2,227
36mo/48k= $2,805
48mo/48k= $3,257

Thinking of going with the 24k or 36k.

[Ilya]

Taking my 2011 m37x with 59,500 miles in for the warranty inspection on Friday. Will be purchasing from Courtney. Got quoted the below:

12mo/12k= $1,135
24mo/24k= $1,696
36mo/36k= $2,227
36mo/48k= $2,805
48mo/48k= $3,257

Thinking of going with the 24k or 36k.

Seems fair. I got mine from Danielle at Circle (I think she *might* not be there anymore) both times IIRC. Courtney is definitely another person who many NICO members have used.

My 07 M35x had warranty till 100kmi and my 11 M56x expired at 85kmi and I haven't had any major issues. So you'll be right around that point too, you'll be fine.

[Big_Tone]

My Elite warranty expires at right about 100k miles. Anyone know of any reputable options that will cover a car after 100k?

[Mjkkb2]

Elite contract has some exclusions. It is not a bumper to bumper warranty, nor is it an extension of the original manufacturer warranty. Of course as it is with any salesman, they fail to mention it. It is even worse with the CPO warranty. Most people assume it covers everything but often it excludes all electronics and a myriad of other items. I am not surprised the rusty bolt wasn't covered. Same would be for any creaks, groans and wind noises, broken trim peaces, water intrusion, paint deterioration, corrosion, sealed bulbs and all maintenance items.

Glad you have been taken care of, it was the manager's good customer servicing even though he had all the right to deny your claim.

I'm not sure any of that is accurate, no offense. At least not in my experience. Perhaps dealers have wiggle room and can throw in their own rules or what not? My experiences were as follows: My Elite warranty was LITERALLY the factory warranty...after the factory warranty expired. I had the option of paying for Elite and getting x miles of coverage or letting them certify and getting y miles (which was less than x). Literally same exact coverage, warranty, etc. I guess it might depend on where it's purchased but if it's purchased from Infiniti of Scottsdale or Circle Infiniti (or even Lia Infiniti which is my local dealer), it should be 100% as good as the OEM one but with a deductible (if you choose to lower your cost).

Maintenance and wear & tear (such as tires and brakes...NOT suspension components like steering racks) is not covered by most warranties unless explicitly stated as such.

I had $6k worth of electrical work covered by warranty and also had multiple suspension issues covered by the warranty (which had a groan). On my 07 M35x they replaced the wheel bearing one time and the steering rack another time. On my 11 M56x, they replaced the stabilizer links one time.

None taken.
I had the contract I signed in front of me when I wrote this post. The list of exclusions was almost word for word as I wrote it. I have no reason to dispute your experience with elite coverage. I believe the service has any wiggle room they like in order to keep the customers happy. This is why they sometimes cover things completely outside of warranty period. I wouldn't be surprised if they covered items explicitly excluded for a long time customer just to keep his business. All that doesn't change the fact that the elite is not a bumper to bumper extension even though it it often treated like it and almost all the time sold as such.

[Ilya]

Fair enough. I don't have my old contracts anymore so can't confirm...either way, the Elite is pretty worthwhile IMO.

[Mjkkb2]

No argument here Ilya, I have it now and will get it on my next infiniti as well.

[EdBwoy]

I am not in the market for warranties but I'm taking note. So Danielle or Courtney, huh? Circle Infiniti has these guys figured out, gotta have the ladies sell you the extras. Play on playa!

[Mjkkb2]

just gotten a few minutes to attach these. Please reference number 8 exclusion item #7 as it pertains to the OP's case, and to number 9 as far as what you buy in the first place. VSC refers to the Vehicle Service Contract aka Elite Protection Program (fyi).

[Big_Tone]

This states components of an electric-powered car aren't covered. It doesn't say electronics in our cars aren't.

[Mjkkb2]

I never claimed electronics weren't covered. I had the radio/head unit covered myself by elite- $6k repair.
What I was referring to was a CPO coverage that excludes certain electronics depending on the car brand-no personal experience with infiniti CPO just to be clear

[NickinPA]

just gotten a few minutes to attach these. Please reference number 8 exclusion item #7 as it pertains to the OP's case, and to number 9 as far as what you buy in the first place. VSC refers to the Vehicle Service Contract aka Elite Protection Program (fyi).

I bought the extended warranty when I bought my 2012 M37X and the warranty is good until 8/13/19. I have an issue with the seat heater. They said they need to replace the seat cushion and it is not covered by the warranty. There is nothing in the exclusions that would deny my claim unless they are using the section about upholstery in section 2. I intend to fight this pretty hard. Any thoughts on my chances of getting them to pay?

[Mjkkb2]

My guess is they determined that the holes completely collapsed and no air is getting through the cushion. I think they would claim it's wear and tear and denied on the basis of it. It's not gonna hurt to push for coverage but I think it will all depend on what your relationship with the service department is.
Good luck and I hope you get it covered.

[Malbec 56 Beast]

It's been a while from what I can tell on discussing extended warranty.

My son purchased a 15 Q50xS with about 40kmi.

Where should I call and do we know if these gals are still working at these dealerships.

Thanks for your input

Andy

[Ilya]

They've been there a while, so I'd definitely reach it. It's not so much the ladies (although they rock) but those dealers are great.