LongBeachCoupe wrote:Hey Joe... just makin sure no one is stacking the deck.... I think you should make a full writeup on your kits and your policies... Many people come here for kit info.... and then go somewhere else... Stillen hooks up the group buy.. .and if you want more sales... strike a deal! They can be had on ebay for around $75 delivered.... let the sale begin!
No problem, I completely understand. As for the writeup on our conversion kits and policies, what do you mean? Complete information on our kits can be found on our site, and as far as policies go, our legal staff has written a complete and thorough terms and policies which can also be found on our site.
Also, I honestly don't want to get started on the whole "Ebay" Kits subject, so please don't draw me into that discussion... It's a very touchy subject for not only myself, but our company as well.
Fact: If a kit is being sold for less than $150 retail or on sell, it is guaranteed, without a shadow of doubt made in China. I don't care what they tell you... they are cheap knockoffs. Yes they will work at first, but if you are lucky, premature burnout of the bulbs and short lifespan of ballasts will be the least of your worries. We have customers on a weekly basis that have had those cheaper kits melt their housings, fry their wiring and at times even the insane but actual explosion of ballasts causing damage to the vehicles computer systems - causing over $5000 in damage. And I'm sure you know as well as I do, if the automobiles computer gets messed up, the only place to get it fixed is at the dealership - and they are EXTREMELY pricey.
Not to mention, most of the so called "Warranties" on those kits are fake and or very difficult to claim in the event you need replacements. I have a customer who recently was told to send his entire kit back to one of those illegitimate dealers who then refused to send the replacement unless the customer filed a lawsuit against them - knowing that the customer most likely wouldn't. Needless to say, he was SOL and later became one of our customers.
By no means am I trying to "bash" other dealers, but we have been in the HID business for a little over 5 years and we've pretty much seen it all, heard it all, and know just about where every kit is truly made, regardless of what some dealers might want you to believe. It wouldn't be far fetched to say about 95% are made in China. Not where they claim they are made...
Just remember, that in the end, saving a little money in the name of "Cheap" does not necessarily mean you are not going to end up paying for it in the worst way down the line. That's why we sell premium, high quality ballasts and HID products. Our customers are satisfied, our products are safe and we never BS our clients. We have a REAL warranty that fully covers all of our HID products for one year, we are backed legally, our company is insured, and our customers are fully supported from the start. We even have some of the most knowledged tech support in the field to assist and trouble shoot through virtually any HID issue you can think of.
So comparing our products, service, support, and coverage to that of the all mighty "Cheap" is like comparing Mercedes to Saturns. We wouldn't walk in to a Mercedes dealership and say "Hey, there's a car with four doors, four wheels, a/c, and power windows just like this one down the street for a fraction of the cost, so how about a price match..."
Same situation here. Our products are not as cheap as the lower quality ones, but they are reliable, safe, and backed by a legitimate warranty and full tech support.
Either way, one thing is certain. There are enough cars out there for every HID dealer, so competition is not a problem. Some people will want to spend less money in the name of cheap, and some are willing to pay a little more for quality, reliability and support. For the later, we'll always be here.
Changing subject, the new Nissan Maxima... What do you think? I've been trying to decide on either that or the Chrysler 300. I wanted the Maxima for a while until I saw the 300 SRT8. Now I'm torn between the two and can't make up my mind.
Kind Regards,
Joe /ceo Omni X Auto Sports
http://www.omnixautosports.com
Modified by omnixas at 9:32 AM 2/27/2008