As senior member of the state agency that regulates Georgia's used car dealers, Donny Riner has an observation after years of reviewing consumer complaints: It's probably the consumer's fault.
"The consumer is a lot to blame for what goes on," said Riner, who, in addition to his role protecting the public, is in the car business. "The consumer is a lot to blame, for buying cars they shouldn't be buying, for not doing their homework."
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In January, Dave Kidney pulled off the lot of Sapna Auto Sales in Marietta in a 1992 black Infiniti Q45. The Smyrna resident was proud of his new purchase and on his way to show it to his girlfriend.
Kidney was tooling along on I-285 when smoke started billowing from beneath the hood. He got to the shoulder before the engine died.
That was the beginning of an odyssey that has left Kidney questioning his decision to move from New York to a state with so few consumer protections.
By his own admission, Kidney didn't thoroughly check out the $3,250 car, which he bought "as is," meaning without any kind of warranty. But he said that's because the dealer promised to take care of him should something go wrong.
He should have been a NICOnaut!
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