PLEASE READ THIS CONCLUSION:
My independent mechanic put the engine back together, added oil that was missing from the "Infiniti Oil Change" and started the car with no problem what so ever!
Key Infiniti, told me it needed a new engine.
The Warranty Department spent (six) weeks covering their A$$'s, making me run around getting receipts that they then didn't want to accept, finally asking to tear apart my engine in order to find something wrong so they wouldn't have to pay for a new engine.
Consumer Affairs was completely inept in representing the customer, ultimately failing/refusing to return calls.
And finally the dealer, Key Infiniti, whose brilliant "rent-a-mechanic" didn't pay attention to the lack of oil in the car after they were the ones to change it, didn't put two and two together, starting this fiasco by declaring the engine unservicable!
So, I now have my car back, no thanks to Key Infiniti. Put back together by a competent mechanic, with nothing wrong with the exception that the Infiniti oil change was missing enough oil to safely run the car.
I sit here in wonderment as to how a company with such a great vehicle could have so many hacks working for them and dealers that don't even know their own car?
There is still no resolution to the initial question; "Does Infiniti have a Warranty?" The book says that you have to show proof of maintaining the car. WE DID. They called the various service centers, questioned them and they could not come up with an answer. The warranty does not (to my knowledge) suggest that Infiniti can take your car apart to determine cause of failure before they warrant their product. Yet that's exactly what they wanted me to agree to.
Now that it's been determined to be Infiniti Mechanic Error as the cause of this whole thing and not a bad engine, it is imperative that anyone having a beef with an Infiniti Dealer service or Infiniti themselves file a complaint with the BBB and their Attorney General's office. Nissan has a Luxury Division that just doesn't get it.
Modified by hbflyer at 4:09 AM 11/14/2007