Does Door To Door app work for anybody?

Nissan Rogue forum - Includes Nissan Qashqai and Nissan Dualis as well.
VictorP
Posts: 2
Joined: Mon Jul 05, 2021 11:25 pm
Car: 2021 Nissan Rogue SL

Does Door To Door app work for anybody?

Postby VictorP » Tue Jul 06, 2021 9:20 am

I can't figure out how to connect Door to Door app to 2021 Rogue SL.

I set up Nissan Owners account and PIN, NissanConnect app works file, all NissanConnect services are active.
I installed Door to Door app on my Pixel 3 and logged it into an account I set up.
Then I un-paired bluetooth connection and paired it again. I expected a popup as described in the "DOOR TO DOOR NAVIGATION QUICK START GUIDE"
https://www.nissanusa.com/content/dam/N ... gation.pdf

Bluetooth connection works fine, but the app never connects to the infotaiment system. "Sync door to door" setting in the car complains that it cannot find connected phone with the app installed.
It did not work on iPhone either.

NissanConnect support walked me through the same steps and then suggested visiting the dealer. Dealer's technicians did not know what to do with it.

Does it ever work on '21 Rogue?


VictorP
Posts: 2
Joined: Mon Jul 05, 2021 11:25 pm
Car: 2021 Nissan Rogue SL

Re: Does Door To Door app work for anybody?

Postby VictorP » Tue Jul 06, 2021 1:27 pm

2021 Rogue "door to door" navigation features works with NissanConnect app and require premium NissanConnect subscription.
This is described here
https://www.nissanusa.com/connect/featu ... s-app.html

Door to Door Navigation app works over Bluetooth and it is supported by 2020 Rogue as shown here.
https://www.nissanusa.com/connect/syste ... 28866.html

Whether it is supported by 2021 Rogue is unclear.

This page shows that it is (in the notes below the picture).
https://www.nissanusa.com/connect/featu ... n-app.html

This page shows that it is not.
https://www.nissanusa.com/connect/syste ... 29132.html


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