Dobbs Honda in Memphis, TN screwed me. Bunch of crooks. (Now renamed Autonation Honda)

[TurboSauce]

Siggy edit y0!

[PapaSmurf2k3]

Ignorant sales manager rips off honest hard working man nearly 3 thousand dollars.service manager took ten times longer then the agreed upon time slot to fix said young mans car, and only did a valve job for his 240k mile service, it was agreed upon that everything would be changed and fixed for one thousand seven hundred dollars but everything mas merley moved around and some wires were badly damaged.Dobbs Honda Memphis Tennessee

Well I'd like to keep this thread factual, so I've got to correct you there.I DO have new accessory belts on the car, and I can only assume that the timing belt and water pump were changed, but I can't really confirm that without taking off the timing cover... so I can't see it. I can definitely see that the exhaust manifold gasket is new as well. The head appears to be cleaner than when I dropped it off, so I don't doubt that they removed it and sent it out to get cleaned/re-worked.

Whether they did other work that I can't see right now, that is to be determined. I might pull the valve cover off at some point and look into it though.

[PapaSmurf2k3]

I'm ENRAGED reading that story. What an incompetent, worthless bunch of useless twats. If I lived in Memphis, I'd be down there picketing the dealer for you.

Most effective thing to do is put it in your siggy with a link to the thread.

Its a pretty effective high-traffic billboard.

Thanks a lot, Jesda! That's a good idea.

And thanks everyone else for helping me out in my battle against Dobbs Honda in Memphis, TN.

[Infinitiguy19]

Sigged, Bad dealerships are one of things many places I hate.
Modified by Paul Wall at 8:30 PM 4/7/2010

[PapaSmurf2k3]

BTW people, we are at the very top of page 3... climbing fast. Good work!

[jona300zx]

I hope Dobbs Honda and Brady Hutchison of Memphis, TN see this thread and wont be able to sleep at night.

[the converted]

So does clicking on the google search result for Dobbs Honda in Memphis TN help move it up? I can't wait untill Brady Hutchison sees it.

[PapaSmurf2k3]

BTW people, we are at the very top of page 3... climbing fast. Good work!

This was when searching for "Dobbs Honda, Memphis" btw.

So does clicking on the google search result for Dobbs Honda in Memphis TN help move it up? I can't wait untill Brady Hutchison sees it.

Not sure, but I was thinking the same thing, so I clicked on it and my page wouldn't load correctly, dunno if its cos I'm using an old version of IE here at work though.

[skydragoness]

Don't know if it was mentioned already, but have you reported their a** to Honda's corporate office in the U.S.? Just as a 'heads up' perhaps? The squeaky wheel gets the grease.. as they say.

[jona300zx]

i searched for Dobbs Honda, Memphis and it came up on the second page and it opened up fine. i was using firefox though

[ProudNissanFreak]

Never go to Dobbs Honda in Memphis. Brady Hutchison needs to own up. What a loser, that Brady Hutchison who works at Dobbs Honda in Memphis, TN.

[audtatious]

It's a shame that places like Dobbs Honda in Memphis have employees like Brady Hutchison who do not take care of customers. As they are probably aware of the incompetency of their service center they are to blame for the poor service and dishonesty.

[AZ89two4Tsx]

Wait, what did Brady Hutchison from Dobbs Honda do?

Please tell me again. I was thinking about talking to Brady Hutchison from Dobbs Honda tomorrow to get some work done.

[Dano]

Dobbs Honda in Memphis has terrible service! I can't believe that Dobbs Honda in Memphis did that to you James! That's just terrible! What terrible people run Dobbs Honda in Memphis. I don't know what kinda of business Dobbs Honda in Memphis is trying to run, but Dobbs Honda in Memphis is definately not trying to run an honest, legitimate place of business. It's apparent that Dobbs Honda in Memphis does not give a HOOT about their customers and that Dobbs Honda in Memphis is just in it to steal your money. It's amazing that Dobbs Honda in Memphis even did the valve job right, since Dobbs Honda in Memphis screwed up everything else. Almost like Dobbs Honda in Memphis is comparable to a crummy home garage in the bad part of town. It's so disappointing to hear like Dobbs Honda in Memphis are still in business. Dobbs Honda in Memphis screws their customers. I will NEVER deal with Dobbs Honda in Memphis, plain and simple.

[EZcheese15]

Jesda had an excellent point about sig'ing this thread for anyone who might be planning on going to Dobbs Honda in Memphis, TN. What irritates me the most about this is that they did this to somebody as mechanically inclined as yourself. Imagine if they did this to your average Joe!! They wouldn't have a clue as to what was or wasn't done.

Man I don't think they realized who they messed with. Not only are your not mechanically incompetent, but you have the know-how to hurt them on the net, which is a good thing. It's the only way they'll learn.

[TurboSauce]

top of page 2 in google.

it's sad that Dobbs Honda in Memphis, TN would rip you off like that

[MaximA32]

Dobbs Honda in Memphis, TN is a ripoff and Brady Hutchinson is a tool bag of the nth degree.

On a side not, you're on page one!! I just searched "Dobbs Honda Memphis" and it's the last result on first page! Woo!!

[Dano]

I just can't believe Dobbs Honda of Memphis would do this to someone... AWFUL.

[jdansmith]

Jesda had an excellent point about sig'ing this thread for anyone who might be planning on going to Dobbs Honda in Memphis, TN. What irritates me the most about this is that they did this to somebody as mechanically inclined as yourself. Imagine if they did this to your average Joe!! They wouldn't have a clue as to what was or wasn't done.

Man I don't think they realized who they messed with. Not only are your not mechanically incompetent, but you have the know-how to hurt them on the net, which is a good thing. It's the only way they'll learn.

+ 1

Dobbs Honda in Memphis will never get any business from my family in Memphis after treating a friend like that. Too bad for them because Honda was on the test drive list for my Uncles new car.

I will continue to tell everyone how you where mistreated by Dobbs Honda in Memphis until Brady Hutchison from Dobbs Honda makes this right. Good luck with the lawsuit.

[dasoupdude]

shame on Dobbs Honda of Memphis , and peta.

[G_whizz]

shame on Dobbs Honda of Memphis , and peta.

I hope people actually read this thread on Dobbs Honda of Memphis and decide to go elsewhere...SCAMMERS

[Heavy]

dobbs honda in memphis is full of HACKS, dont go to dobbs honda in memphis!

[nissangirl74]

Sigged and posted on Facebook. F*** 'em!

[r34 gtr]

I am seething with rage and this didn't even happen to me!

Dobbs Honda in Memphis, TN can kiss my a**!

[jdansmith]

SWEET!

[Mr. Music]

I am seething with rage and this didn't even happen to me!

Dobbs Honda in Memphis, TN can kiss my a**!

It's a shame that people can't conduct business without screwing people over. OP, have you reached out to Honda corporate again? I was having some issues with the CVT in my Altima; the fools in the service department didn't know what they were talking about either. A few phone calls quickly got the dealership back in line.

Best of luck getting the situation corrected.

[PapaSmurf2k3]

Sigged and posted on Facebook. F*** 'em!

Thanks Bex!!

OP, have you reached out to Honda corporate again?

Nope, just the 1 time. Honda corporate basically said there was nothing they could do except file an official complaint against Dobbs Honda in Memphis, TN, which I had them go ahead and do.

New goal: Have this be the #1 result when someone googles "Honda". Think we can do it?

[dusred]

You're #12 on Google if you search Dobbs Honda Memphis.

We for sure need to get that jerk Brady Hutchison fired from the dealer. I'm going to send them a link to this page and a screen shot of where they are on Google. That aught to get their attention.

[nissangirl74]

they have an A+ rating with the BBB

http://www.bbb.org/memphis/bus...laint

for the moment

[dusred]

I went to the Dobbs Auto Group website and couldn't find an email address. There was, however, a live chat option so I used it and this is my conversation:

Please wait while we find an agent to assist you...You have been connected to Chloe Rowe.Chloe Rowe: Thank you for chatting with us today. I am a live person here to ensure you have a great online shopping experience. How may I help you today?

Customer: Are you a representative for the Dobbs Automotive group?

Chloe Rowe: Yes I specialize in assisting with any questions you might have regarding the purchase of a vehicle. how can I help you today?

Customer: Can you pass some information onto the service manager of Dobbs Honda who's name is Brady Hutchison?

Customer: . . . and possibly the general manager of the Dobbs automotive group?

Chloe Rowe: At the moment our Service Advisors are unavailable. I want to make sure that we give you all of the information you need. If you would provide your full name, phone number, and e-mail, I will have an Advisor contact you with more information.

Customer: How do you want to contact me?

Customer: I just have a link to a webpage that I would like them to see. It is affecting your business.

Customer: It is regarding a recent transaction.

Customer: Here is the link: zer...age=1

Customer: If you google search your dealer name that is the 12th result that comes up.

Customer: If you will forward that message to a manager that is all I ask.

Customer: Thanks! Have a nice night.

Chloe Rowe: Sorry I can't

Chloe Rowe: I specialize in assisting with any questions you might have regarding the purchase of a vehicle. I can forward this only if I have a name E-mail or name and Number.

Customer: I'm just trying to do your dealer a favor by letting you know. If you don't want to forward it it is fine.

Customer: I'll give you my name and email if you want but not my phone number.

Chloe Rowe: Ok thanks.

Customer: [email protected] my name is Dustin.

Chloe Rowe: Is there anything else I may assist you with today?

Customer: Nope.

Customer: Thats it. Thanks!

We'll see what happens.