DIF factory warranty and customer service SUCKS.. I purchased A DIF controller from 240sxmotoring about 4 months ago. when i received the unit, it would not program for nothing. after talking to JEFF over at 240sxmotoring (great customer service by the way) we decided to send it back to DIF. they said they found the issue and would repair the controller, They wouldn't replace the unit, OH NO they would only fix it. SOOO... I got the controller back a few weeks later and installed it in my car. It programmed and worked great, WRONG... 3 days later my battery was dead. After some testing I came to the conclusion that the controller was pulling to many mA's while the car was off and was killing my battery. Called jeff at 240sxmotoring and once again sent it back to DIF. They said they would once again test and REPAIR not replace the controller. well its been 3 weeks since i sent them the controller and this is the email i received from JEFF>
Hey paul, I got this follow up email about the DIF unit.
I also attached some pictures they sent me about the unit.
Hello Jeff,
DIF rejected warranty on the Fan Controller returned under RMA # 001764TU.
Reason is after inspection they have confirmed Condenser Burnt out due of Appling excessive electric current to the unit. The unit is not in order due of this mishandle and drawing electric even the car is not in use. Photos attached for clear image.
DIF saying they could Charge to Replace Brand New Mother Boards at $50.00 or otherwise return as is at no charge.
Could you check with your customer and let me know how he wants to do with please.
Thank you.
Cheers,
Jeff Ricca
CIP Motorsports.
SO..... in short DIF SUCKS and i told them to take the controller and shove it up there asses.